Sussex Police and Crime Commissioner

Digital Policing Portfolio Business Analysis Support Services

Incomplete applications

11
Incomplete applications
10 SME, 1 large

Completed applications

13
Completed applications
5 SME, 8 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Friday 8 March 2019
Deadline for asking questions Friday 15 March 2019 at 11:59pm GMT
Closing date for applications Friday 22 March 2019 at 11:59pm GMT

Overview

Overview
Opportunity attribute name Opportunity attribute value
Summary of the work The DPP requires a range of services to support it in delivering the 2025 vision for national policing. These support services include Business Analysis support to assist in the design, development and delivery of DPP products and services nationally into police forces.
Latest start date Monday 3 June 2019
Expected contract length
Location London
Organisation the work is for Sussex Police and Crime Commissioner
Budget range

About the work

About the work
Opportunity attribute name Opportunity attribute value
Why the work is being done The Association of Police and Crime Commissioners and the National Police Chiefs’ Council (NPCC) are working with police leaders to transform policing by 2025. The Digital Policing Portfolio (DPP) was set-up by the NPCC to deliver the ‘Digital Policing’ strand of the Policing Vision 2025, with the aim of supporting forces to respond and adapt to the increasingly digitalised world we live in. The DPP is seeking to procure business analysis (BA) services to provide general support to the portfolio and support for national rollout of DPP products and services.
Problem to be solved The DPP requires support for the design, delivery and deployment of DPP products and services into police forces nationally. This is key to delivering the 2025 vision for policing and providing the public with a nationally consistent, digitally advanced and high quality service.
Who the users are and what they need to do As the DPP Director, I require services to assist in the design, development and delivery of various projects under the portfolio, to ensure we can meet our goals and deliver the 2025 vision for national policing.

As a Police force, we require support in adopting new digital services so that we can be proficient in their use and provide the public with a high quality service.

As the DPP Deployment team, we require BA support to accelerate deployment of new digital services into forces who are at varying levels of maturity in reference to their digital adoption and business readiness.
Early market engagement
Any work that’s already been done The supplier will be required to join a portfolio which is in various stages of design, development and delivery. Primarily, the supplier is anticipated to support the national rollout of Single Online Home (SOH) into police forces through providing BA services such as process mapping, process improvements and benefits identification.
Existing team The DPP is a mixed economy which includes secondees from police forces, fixed-term contractors and other suppliers. The supplier will be required to mobilise at pace while working collaboratively, effectively and appropriately in this environment.
Current phase Not applicable

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place London
Working arrangements The supplier is primarily expected to work at the DPP offices located in London Victoria, however, it is envisaged that supplier staff supporting transition will be required to travel to police forces to ensure a comprehensive transition service is delivered.
Security clearance Minimum security clearance for all staff is BPSS. Where force engagement is required, SC will be necessary. Additionally, some forces may require specific individual clearances (e.g. NPPV2, NPPV3). It is preferred that the supplier has these, however if not, the DPP will support the supplier in attaining the necessary clearance.

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions All expenses must be pre-agreed and must comply with the Sussex Police Travel and Subsistence Policy.
All vendors must provide sufficient guarantees to meet the requirements of GDPR. Further information website: https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/
The Buyer is receiving government funding to support this programme and may require the Supplier to assist it to comply with the funding terms in regards to matters such as reporting. The specific requirements will be included within the Call-Off Contract.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Have demonstrable experience of providing BA services responsible for process mapping of "as-is" and "to-be" business architectures for police/law enforcement clients within the last 24 months, utilising BPMA language.
  • Have demonstrable experience of providing BA services responsible for benefits identification for police/law enforcement clients within the last 24 months.
  • Have demonstrable experience of providing BA services responsible for information and data modelling for police/law enforcement clients within the last 24 months.
  • Have demonstrable experience of working with police/law enforcement clients to ensure future outcomes are aligned with service vision and business strategy within the last 24 months.
  • Have demonstrable experience of effective stakeholder engagement and facilitation in the police/law enforcement sector to support decision making and ensure buy-in.
  • Have demonstrable experience of providing BA services responsible for supporting successful deployment and adoption of complex digital technology solutions and products to police/law enforcement clients within the last 24 months.
  • Have demonstrable experience of successfully working collaboratively in a mixed client/supplier environment, including integrated delivery, knowledge transfer and skills transfer.
  • Ability to provision and mobilise up to 15 BA's with required security clearances by June 2019, allowing scalability of BA's to accommodate new requirements and/or changes within the delivery pipeline.
Nice-to-have skills and experience
  • Have a deep knowledge of police force processes / current capabilities and a good understanding of the related complexities of process change / improvement.
  • Have demonstrable experience of creating and updating end-to-end user journeys, using evidence and user research findings to create easy to use services from complex policy.

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many suppliers to evaluate 3
Proposal criteria
  • Stakeholder engagement and facilitation
  • Experience in process mapping, process improvement and benefits identification
  • Business analysis approach and methodology
  • Ability to meet project timescales
  • Previous experience and references
  • Value add and supplier innovation
Cultural fit criteria
  • Working collaboratively in a mixed client/supplier environment
  • Approach to skills transfer and knowledge share to enable transition and handover to BAU
Payment approach Fixed price
Assessment methods
  • Written proposal
  • Case study
  • Work history
  • Reference
  • Presentation
Evaluation weighting

Technical competence

60%

Cultural fit

10%

Price

30%

Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. Please can you provide detail on the budget range? The value of expenditure under the contract will be dependent on the budget and demand. It is anticipated that the contract will encompass a number of statements of work. We will provide a minimum committed value in stage 2.
2. Is there an incumbent supplier already involved in this project? The DPP is a mixed economy which includes secondees from police forces, fixed-term contractors and other suppliers. Whilst certain elements of the type of support required for the portfolio will have been undertaken by various elements working on the DPP, there is no incumbent supplier for the scope of the advertised opportunity.
3. Is there an incumbent supplier already involved in this project? The DPP is a mixed economy which includes secondees from police forces, fixed-term contractors and other suppliers. Whilst certain elements of the type of support required for the portfolio will have been undertaken by various elements working on the DPP, there is no incumbent supplier for the scope of the advertised opportunity.
4. Is there an incumbent supplier already involved in this project? The DPP is a mixed economy which includes secondees from police forces, fixed-term contractors and other suppliers. Whilst certain elements of the type of support required for the portfolio will have been undertaken by various elements working on the DPP, there is no incumbent supplier for the scope of the advertised opportunity.
5. Could you please confirm if there is a minimum number of individuals we would need to be able to provide in order to qualify for this opportunity? The requirement mentions that we would need to provide "up to" fifteen BAs – would we need to commit to providing a team of this size at the application stage? The actual number of BA's required at any one time will vary depending upon plan commitments. There is no minimum number requirement to qualify, however capacity for the provision of up to 15 BA's with the required security clearance by contract signature date is required.
6. What is the expected contract length? The contract term is proposed to be from contract signature date to 31st March 2020, with up to two 6 month extensions. At this stage, only the initial statement of work is defined which will run from the date of contract signature to 31 March 2020. If subsequent statements of work are required then these will be agreed during the term.
7. Is there any BPM tool experience authority is looking for OR BPM language BA needs to be hands-on? The authority is flexible on the BPM tooling. This will in part depend upon force requirements. The authority has experience of BPMN language
8. Could you please provide clarity around the fixed price element of the application? Given that the duration of the contract is not confirmed, would this be a fixed day rate per individual? The supplier will be required to provide a rate card for their services which will be fixed. During the term fixed price statements of work linked to payment milestones will be agreed.
9. You have stated that the payment approach is Fixed Price. How do you envisage this working, do you intend to agree fixed prices SoWs with defined outcomes? The supplier will be required to provide a rate card for their services which will be fixed. During the term, fixed price statements of work linked to payment milestones will be agreed.
10. Do you have a budget in mind for this? Or an idea of team size and SFIA rates to be used? The value of expenditure under the contract will be dependent on budget and demand. It is anticipated that the contract will encompass a number of statements of work. We will provide a minimum committed value in stage 2 of this procurement process. The actual number of BA's required at any one time will vary depending upon plan commitments. There is no minimum number requirement to qualify, however capacity to provision up to 15 BA's with required security clearances by contract signature date is required. Suppliers should determine SFIA ratecard levels based on information provided to downselected suppliers in stage 2.
11. Could you confirm the expected contract value? The value of expenditure under the contract will be dependent on the budget and demand. It is anticipated that the contract will encompass a number of statements of work. We will provide a minimum committed value in stage 2 of this procurement process.
12. Could you confirm the expected contract value? The value of expenditure under the contract will be dependent on the budget and demand. It is anticipated that the contract will encompass a number of statements of work. We will provide a minimum committed value in stage 2 of this procurement process.
13. Please can you advise what the expected contract length is? The contract term is proposed to be from contract signature date to 31st March 2020, with up to two 6 month extensions. At this stage, only the initial statement of work is defined which will run from the date of contract signature to 31 March 2020. If subsequent statements of work are required then these will be agreed during the term.
14. A number of your questions ask for experience in policing/law enforcement. Would you be happy to extend this to closely linked organisations such as the Ministry of Justice and Home Office? The supplier will be working directly with police forces and therefore, where stipulated, experience of policing / law enforcement must be demonstrated to meet the particular requirement
15. In one of your questions you refer to BPMA, is this correct or do you mean either BPNM or BPML? The authority is flexible on the BPM tooling. This will in part depend upon force requirements. The authority has experience of BPMN language.
16. In one of your questions you refer to BPMA, is this correct or do you mean either BPNM or BPML? The authority is flexible on the BPM tooling. This will in part depend upon force requirements. The authority has experience of BPMN language
17. Please could you confirm whether the language to be used for business process mapping is BPMA (as stated in requirements) or BPMN. The authority is flexible on the BPM tooling. This will in part depend upon force requirements. The authority has experience of BPMN language
18. Are you able to describe in more detail how the suppliers' Business Analysts will be deployed to meet the work requirement? For example, will they be allocated individually to different teams or work in a pool as one team? Allied to this, are you able to provide further information on the reporting structure and who they will be reporting to? For example, within the mixed economy is it possible they could be reporting to another contractor? The business analysis services will be used on a call-off basis to meet plan requirements. Clarity on work requirements will be provided in stage 2. Further details regarding the proposed structure and plans for reporting will be shared at stage 2. Each programme is a mixture of secondees from police forces, fixed-term contractors and other suppliers”.
19. Could you please confirm whether this opportunity is expected to fall within IR35? If the supplier is an individual providing services through a personal services company then Sussex Police and Crime Commissioner will be obliged to consider and determine whether the arrangement falls within the off payroll working rules (IR35).