Awarded to Match Performance Solutions

Start date: Wednesday 8 May 2019
Value: £345,000
Company size: SME
Home Office - Her Majesty’s Passport Office

Home Office – Her Majesty’s Passport Office - Delivery Manager 1

9 Incomplete applications

9 SME, 0 large

62 Completed applications

56 SME, 6 large

Important dates

Tuesday 5 March 2019
Deadline for asking questions
Thursday 7 March 2019 at 11:59pm GMT
Closing date for applications
Tuesday 12 March 2019 at 11:59pm GMT


Specialist role
Delivery manager
Summary of the work
An experienced Project Delivery Manager with recent experience of scoping and managing technical projects in both agile and waterfall environments. Problem solving, team building and governance skills essential. Will need SC clearance.
Ability to bring strong leadership as this project is a significant IT Exit strategy with multiple dependencies.
Latest start date
Monday 1 April 2019
Expected contract length
24 months total. Initial 6months, further period up to 18 months depending on needs& performance
Organisation the work is for
Home Office - Her Majesty’s Passport Office
Maximum day rate

About the work

Early market engagement
Who the specialist will work with
The post holder will work closely with and report to the Civil Service Senior Project Manager. They will have support from project support staff and colleagues within the team. They will need to work closely alongside Business Change Managers, Portfolio Director and Business Analyst. The post holder will work within the Exit team.
What the specialist will work on
The post holder will undertake technical PM activities, including managing decommissioning of legacy systems, and management of technical work streams including the procurement of a replacement VOIP telephony solution.

Work setup

Address where the work will take place
London, Victoria
Working arrangements
The post holder will be required to be based on site, but there may also be a requirement to visit other HMPO locations throughout the UK and visit supplier sites in London. There will be considerable senior management and external stakeholder interface. They will need to be self-managing and self-starting but able to contribute to and help build team working. Problem solving and presentation / influencing skills will be essential.
Security clearance
SC Clearance is required. HM Passport Office will support the clearance process.

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Project Management – apply appropriate planning and progress monitoring tools to support IT development and deployment.
  • Governance – effective reporting and escalation through the project governance process including risks, issues, dependencies, progress and budgets.
  • Problem solving – ability to identify potential problems and issues proactively and work through them to effective conclusion
  • Team working – ability to develop and maintain effective working relationships with a range of established professionals and specialists, both civil servants and contractors.
  • Have existing valid HO SC Clearance or willing to undergo SC clearance. Must provide evidence of both at evaluation stage.
Nice-to-have skills and experience
Recent experience of working in HMPO / HO or similar regulated Government environment .

How suppliers will be evaluated

How many specialists to evaluate
Cultural fit criteria
  • Team player who wants to build consensus and emphasise collaborative working.
  • Take responsibility for their work.
  • Transparent and collaborative when making decisions.
  • Proven credibility with both agile and waterfall exponents
Assessment methods
  • Work history
  • Interview
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. What is the maximum day rate?
The maximum day rate has been left blank intentionally, we will assess the day rate for suppliers using the evaluation weighting we have disclosed on the requirements.
2. Is this role inside or outside IR35?
We expect this engagement to be outside IR35, however status is assessed on a case-by-case basis.
3. Is there an incumbent in post?
This is a new role. There is no incumbent in post.
4. May I please ask if any home working will be allowed?
Yes on occasion. Working from home is by exception and only with Project Manager’s agreement.
5. Is this a hands on IT role? Or will there be separate specialists for that?
This is for an IT PM, some technical knowledge is required, but there will be a team of technical specialists that make up the project team.
6. Hi, will the SC cleared or SC clearance eligible candidates be treated at par during the selection process? or will there be any preferential treatment for candidates having valid SC clearance in hand?
Have existing valid HO SC Clearance or willing to undergo SC clearance has been included in the Essential skills and experience and will form part of the evaluation process.
7. You have published 2 roles, Delivery Manager and Delivery Manager 1 and there are very small differences between the specs. There is no difference in the Essential skills required. Can you please confirm if we can submit one person for both the roles if he is suitable?
Yes, suppliers may submit the same specialist for both roles.
8. Please would you advise what sort of evidence you want for willingness to be SC cleared?
Completed application form for SC Clearance along with supporting documents. Candidates will be advised of what to bring if invited to the evaluation stage.
9. How you will mark the following question?
'Have existing valid HO SC Clearance or willing to undergo SC clearance. Must provide evidence of both at evaluation stage.
Candidates who already hold valid HO SC Clearance with be scored as exceeding the criteria and those that are willing to undergo SC Clearance will be scored as meeting the criteria.