Awarded to Fluxx Limited

Start date: Monday 18 February 2019
Value: £750,000
Company size: SME
FCO Services

Agile Innovation and Transformation

31 Incomplete applications

24 SME, 7 large

20 Completed applications

11 SME, 9 large

Important dates

Thursday 17 January 2019
Deadline for asking questions
Thursday 24 January 2019 at 11:59pm GMT
Closing date for applications
Thursday 31 January 2019 at 11:59pm GMT


Summary of the work
FCO Services have identified the need to engage with an “agile partner” to support us in our ongoing development and transformation, enhancing the continued drive to deliver value through the work we do with other Government departments.
Latest start date
Monday 4 February 2019
Expected contract length
1 year + 2 x 6 months ext
East Midlands
Organisation the work is for
FCO Services
Budget range

About the work

Why the work is being done
Transformation at FCO Services is unique compared to the private sector and other Government organisations. The mix of highly secure environments and operating in a huge variety of areas from security, infrastructure, estates, logistics to software development is unique and does not lend itself to an off the shelf approach to agile methodology.
The project is due to start 01/02/19.
Problem to be solved
FCO Services identified the need to engage with an “agile partner” to support us in our development and transformation, enhancing the continued drive delivering value through the work we do with other Government departments.
Who the users are and what they need to do
Our roles are essential to the safe and secure operation of mission critical Governmental services covering the global estate. To continue this focus FCO Services need the expertise to support and enhance the changes that will reflect the accurate benefits to our customers, colleagues and ultimately the global estate. This requires expertise of agile, agile working and other related disciplines relating to organisational change so that the appropriate advice and action can be recommended and supported at the right time.
Early market engagement
Any work that’s already been done
Existing team
The Supplier will be working with the internal ICT Operations Teams of FCO Services - this is made up of 7 Business Pillars who report into the Deputy Director. This is a mix Civil Servants and Contractors.
Current phase
Not applicable

Work setup

Address where the work will take place
Hanslope Park
Milton Keynes
MK19 7BH
Working arrangements
This will be developed and agreed during project initiation. The resources will need to be flexible as this is a dynamic requirement with no set work pattern.
Payments will be made monthly in arrears, against a call off arrangement and suppliers will need to provide their man day rates against level and grade.
There will be no travel and expenses costs allowed in this engagement.
Security clearance
There is a requirement for all individuals to have SC clearance at the start of the project.

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • What is your availability to start within the timeframe required?
  • Do you have Agile Practitioners available to start within the timeframe?
  • Do you hold Cyber Essentials or ISO 27001 ?
  • Supplier must provide all assumptions, caveats or exclusions in their response.
Nice-to-have skills and experience
SC cleared Agile Practitioners ready to start in the timeframe?

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
  • Please provide evidence where you have delivered an agile transformation?
  • Please describe the approach to supporting a diverse and disparate organisation in becoming customer focused and agile?
  • Please detail the mix of skills and people that you propose to utilise?
  • Please provide CV’s omitting personal information?
  • Please describe how you will ensure the project maintains momentum through this transformation, helping FCO Services move forward at pace?
  • Please detail what benefits and value would be delivered as early as possible in the contract term?
  • How will you help us remain focused only on driving the best outcomes for UK Government interests, our customers and our commercial imperative?
  • Please detail how you will invest in and commit to our shared success?
  • Please provide, in detail, what governance streams would you put in place and why?
  • Please one example of how you have completed an agile transformation previously
  • Please detail how you would identify, record, agree and manage risks, issues, dependencies and assumptions?
Cultural fit criteria
  • Please describe how your company would meet the cultural fit of FCO Services?
  • Please provide detail of your company mission statement and how this relates to FCO Services.
Payment approach
Fixed price
Assessment methods
Written proposal
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. This question was asked 5 times:

What’s your Budget?
Up to a maximum £750k
2. 2. Question been asked 3 times:
"The Essential Skills and Evidence question that asks "Supplier must provide all assumptions, caveats or exclusions in their response" is challenging to answer in the context of the 100 word responses, could you clarify how you wish us to respond?"
This question has been asked to ensure that it is clear what is included in the proposal and therefore to avoid any ambiguity. Please provide a response which will provide the level of clarity necessary to avoid further questions.These are essential criteria and each question should be answered as requested.There is no further information being provided.
The evaluation process is in 3 stages as described:
3. This question has been raised 5 times:
"Do you have an organisation currently doing this work?"
No however we previously engaged with a supplier in 2018. Supplier details cannot be given.
4. This question has been raised 4 times;
"You have stated the latest start date by 4.02.19 but the applications close on 31.1.19. Please can you confirm this? There is also an ITT stage in between. Could you please confirm the correct timeline for the opportunity?"
Yes I can confirm that the start date is the 04/02/19 although there is a few days flex should it be required.The timeline is correct, there is not an ITT stage in the process, there is a requirement for bidders to provide a proposal which I would suggest is sent to the following email address:
5. This has been raised 4 times
"Could you provide any information at all which gives us an indication of the size of the team you need or the skill mix you require?"Can you please provide further clarity over what you require/ how many people – is it agile coaches etc. or do you literally just want a company to come up with an agile strategy (in which case you might need business analysts etc too?)
FCOS is looking to the market for proposals which provides a solution which is fit for purpose and expects responses to indicate best practice with regards to resource levels etc.
6. This was raised 4 times;
"Are you able to confirm whether you are looking for full time resources based only onsite?"
All resources will be expected to be on-site however this is not a ‘full-time’ requirement and resource will be ‘called-off’ as necessary over the term.
7. This question was raised 4 times;
"Could you please confirm whether SC-eligible resources are acceptable and that the Authority will support in their SC-clearance before the project commencement?"
FCO Services will support SC clearance if required, and yes it will be a requirement for all consultants.
8. This was raised twice;
"Will this be a fixed price engagement or T&M?"
Fixed Price rate card for the term.
9. This was raised once;
". For the proposal stage, will there be a presentation?"
10. This was raised once;
"What is the approximate team size (Agile practitioners) the Authority is looking for?"
This is not for FCO Services to stipulate we are looking for the supplier to provide that level of information.
11. It is stated, "Do you have Agile Practitioners available to start within the timeframe?". By "Agile Practitioners" are you meaning this in a general sense or do you specifically mean somebody that holds the APMG AgilePM Practitioner qualification?
Qualified Agile personnel.
12. Please could you provide more information on what you mean by Agile Transformation e.g. technology delivery, organisation ways of working etc?
In this context it would be agile methodology in operational delivery
13. Is there any additional information you can provide us on the project?
Not at this time
14. Two of the questions tenderers must answer appear quite similar, i.e. "Do you have Agile practitioners available to start within the timeframe?" and "Evidence of SC cleared Agile practitioners ready to start in the timeframe". Can you please confirm the difference in responses required for each question?
Do you have agile qualified personnel?
Do you have agile qualified security cleared personnel?
15. Please can you confirm whether you are looking for Agile Practitioners to undertake projects for you or whether you need Agile Practitioners to turn FCO Services into an Agile organisation or a mixture of both?
Agile practitioners to aid FCO Services in their transformation into an Agile organisation
16. Please explain how you will use the questions in the "Skills and Experience" section to shortlist applicants down to 4. The 5 questions listed appear to be closed questions and do not appear to be structured to evaluate a supplier's technical ability to deliver the requirement
The 5 questions are not closed questions, expectation is that the suppliers would use their initiative and expand on their responses to raise their bid profile.
17. Do you require all consultants to have SC clearance in place at the initiation of contract (4th February) or will you support people in obtaining / re-activating clearance once contract is underway? You state it as mandatory in "Work Setup", but 'nice to have' in "Skills and Experience". Many thanks.
Yes at the start if possible
Yes we will sponsor
Individuals will require SC clearance prior to working on site
There is no indication in the essential criteria that mandates sc.
18. What is the scope of agile transformation across the organisation?
There are two departments within the organisation both covering – Operational Delivery
19. Is Agile certification and SC clearance mandatory for all the consultants?
Agile certification is mandatory, SC clearance will be a requirement for all consultants.
20. How many projects are in scope of agile transformation? Please elaborate more on:
a. Development model followed
b. Number of applications per project
c. Average Team Size per project
d. Location(s) of operation
e. Tools used for development and testing
- 2 areas of the organisation

Unable to provide to classification
Milton Keynes
21. Is testing services included under the scope of this RFP?
22. What is the desired template for responding to the queries under
Proposal Criteria?
A word document with Questions numbered.