Driver and Vehicle Standards Agency

Architecture Service Call -Off Contract for DVSA

Incomplete applications

16
Incomplete applications
14 SME, 2 large

Completed applications

20
Completed applications
13 SME, 7 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Friday 18 January 2019
Deadline for asking questions Friday 25 January 2019 at 11:59pm GMT
Closing date for applications Friday 1 February 2019 at 11:59pm GMT

Overview

Overview
Opportunity attribute name Opportunity attribute value
Summary of the work Provider creates and maintains an enterprise architecture capability providing a function promoting the creation of coherent solutions. Function will deliver a range of architecture services, software/business/data/ technology/solutions/security/service/infrastructure, and supporting governance frameworks that enable DVSA to enhance its frontline services though delivery of strategic digital solutions.
Latest start date Wednesday 13 February 2019
Expected contract length 12 month contract with an option to extend for one further period of 12 months
Location No specific location, eg they can work remotely
Organisation the work is for Driver and Vehicle Standards Agency
Budget range Forecast Budget up to £3 million per year.
The budget is based on the current portfolio and business as usual requirements for the coming year with a similar figure forecast for the following year. Budget approvals are in place.

The range of rates which DVSA expects to pay is £550 - £950 per day depending on the particular discipline.
Price submissions should be provided on a rate card which covers all the disciplines identified in the published opportunity. Price evaluation will use the total of day rates shown on the rate card and scores awarded by calculation.

About the work

About the work
Opportunity attribute name Opportunity attribute value
Why the work is being done DVSA needs Architecture Services to support its multi-year Digital Transformation Programme for modernising technology, services and processes. The call off contract will be for a period of 12 months with an option for a 12 months extension. The service is for the provision of a cohesive Architecture Strategy, Governance and Assurance Service, on call-off, to provide vision, impartial guidance and direction to DVSA. The function will also contribute to the Enteprise Achitecture to strengthen DVSAs control over it's digital ecosystem. DVSA will require knowledge transfer to its internal architecture function and mentoring services to facilitate handover and maintain business continuity.
Problem to be solved Current agile development processes; management level products and current review processes for DVSA digital projects; financial control of multi-threaded large digital products; supplier to assist the agency's relationship with DfT and Central Government and understand the strategic objectives of the agency and how these are supported via digital transformation. Supplier to set up and define the project as well as to execute the projects.
Strengthen Enterprise Architecture and Solution Architecture within the DVSA. Responsible for the creation and maintenance of a solution architecture capability to provide a function that promotes the creation of user-focussed, value for money, and business-aligned solutions.
Who the users are and what they need to do Supplier, from time to time, will need to work with Department Heads, DVSA Programme Delivery Executive, Architecture Group (which this service will be supplementing), Financial and Corporate Services, DS&T Communications, DVSA third party digital suppliers, OGDs (Other Government Departments), (this list is not exhaustive).
Early market engagement There has been no early market engagement.
Any work that’s already been done Not applicable
Existing team DVSA have in place a number of digital development teams working on a range of different projects and business as usual activities using Agile methodology. The teams are mainly provided by Digital Partners who work with Client side technical specialists as integrated teams.
Current phase Not applicable

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place The work will take place in DVSA offices in Nottingham, Bristol, Swansea, Birmingham.
Working arrangements The resources who deliver the services will be integrated into the existing and future teams and working location, time and expenses will be set as part of the call-off order.
Security clearance DBS - BPSS with Basic Disclosure (issued by Disclosure & Barring Service)

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Have demonstrable experience of supplying an Architecture service to the Public Sector within a complex mix of Portfolio and Business as Usual activity. (1%)
  • Have demonstrable experience of providing a digital architecture service to a multi-vendor landscape. (1%)
  • Have demonstrable experience of contributing to a standardisation of architectural outputs (1%)
  • Have demonstrable experience of supplying multi-discipline, multi-specialist architectural service, including conforming to architectural frameworks, such as TOGAF. (1%)
  • Have demonstrable experience of providing architects with experience in multiple disciplines, focusing on development, e.g. CICD, DevOps, SDLC, automated pipelines, Java, JavaScript, Microservices, Ionic, Node.js and React. (1%)
  • Have demonstrable experience of providing solution architects with experience of implementations involving immutable architecture and serverless computing.(1%)
  • Have demonstrable experience of providing an architecture service working closely and being embedded within largescale Agile development/delivery teams, including, Business Analysts, Developers, QA/Testing Leads and Architects (Business/Enterprise/Security/Solutions/Technical/Infrastructure) (1%)
  • Have demonstrable experience of supplying an architecture service to a complex stakeholder environment, including senior stakeholder management and ensuring proper architecture governance structure/artefacts for digital transformation initiatives (1%)
  • Have demonstrable experience of providing leadership in an architecture service (1%)
  • Have demonstrable experience of supplying a leading, guiding and influencing architecture service capable of taking ownership and decision making (1%)
  • Have demonstrable experience of supplying an architecture service able to enforce best practice design processes. (1%)
  • Have demonstrable experience of supplying an architecture service able to develop various architectures (application; integration; data; technology and security); models; associated policies, practices and roadmaps consistent with best practice (1%)
  • Demonstrable experience of Architecture delivery based on agile frameworks and methodologies, such as scrum and Kanban (1%)
  • Have demonstrable experience of supplying an architecture service with in-depth experience of AWS technologies, such as EC2, Lambda, Route 53, SQS, RDS, Elasticache and Cognito. (1%)
  • Have demonstrable experience of provision of an architecture service working on a public cloud, including AWS and Microsoft Azure/365. (1%)
  • Have demonstrable experience of providing architects with a strong security understanding and secure Government environments. (1%)
  • Have demonstrable experience of providing architects familiar with managing and leading programme governance. (1%)
  • Have demonstrable experience of supplying technical assurance and low-level support to corporate architecture functions. (1%)
  • Have demonstrable experience of supplying an architecture service with in-depth experience of data centre and application migrations. (1%)
  • Have demonstrable experience of supplying an architecture service with in-depth experience of infrastructure technologies, including but not limited to MS, AD, ADFS, AirWatch and Cisco networking. (1%)
Nice-to-have skills and experience
  • Demonstrate experience of working in a shared service/consultancy environment (1%)
  • Have experience of working with shared responsibility models (1%)
  • Have experience of Business Continuity on cloud platforms (1%)
  • Have experience of operating in a mixed estate hybrid cloud environment (1%)
  • Demonstrate experience of working on medium - large size projects (1%)
  • Able to provide resources with professional Cloud certification, specifically AWS or Microsoft Azure certifications (1%)
  • Demonstrate experience of analysing technical risks, and identifying mitigations to risks when migrating from legacy platforms to new target architectures (1%)
  • Have demonstrable experience of enterprise policies and standards (1%)
  • Demonstrate experience of integrating with client teams (1%)
  • Have experience of enterprise data modelling(1%)
  • Experience of the impact of GDPR and Data Protection Law on digital architecture (1%)

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many suppliers to evaluate 5
Proposal criteria
  • Explain your overall Architecture Approach and Delivery Methodology. (5%)
  • Describe how will you ensure that DVSA is supplied with high quality and appropriately skilled architects, whilst minimising DVSA's effort in screening the proposed team (2%)
  • Explain how you plan to retain key resources for the duration of the contract and how you can commit to meet DVSA's continuous need for architecture services. (3%)
  • Provide a range of CV’s to demonstrate the typical resource quality that will be provided to meet the requirements. (7%)
  • Provide up to three referenceable client-focussed case studies where your organisation has provided the desired service capability. (4%)
  • Describe your approach to adding, replacing and rotating new team members, within a 2 week notice period, without reducing delivery team’s velocity. (2%)
  • Describe how you intend to measure and manage quality and speed of the architecture team and individuals to ensure continuous improvement. (2%)
  • Give examples of KPIs and SLAs that you would be prepared to commit to for this contract, including ability to provide high calibre substitutes/replacements within 2 weeks. (2%)
  • How the proposal will optimise costs, and generate savings. Demonstrate how discounts will be linked to volume and duration. (2%)
Cultural fit criteria
  • Work as a team with our organisation and other suppliers
  • Be transparent and collaborative when making decisions
  • Have a no-blame culture and encourage people to learn from their mistakes
  • Take responsibility for their work
  • Share knowledge and experience with other team members
  • Challenge the status quo
  • Be comfortable standing up for their discipline
  • Can work with clients with low technical expertise
Payment approach Time and materials
Assessment methods
  • Written proposal
  • Presentation
Evaluation weighting

Technical competence

60%

Cultural fit

20%

Price

20%

Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. Are the DVSA shortlisting Employment Agencies as part of this procurement? Noting that recruitment agencies don't have the contractors at the point of application nor appointment. The business type is not a factor in the shortlisting or evaluation processes. To be shortlisted a participant must meet essential skills and score highly on nice to have in accordance with the framework process.
2. Have the DVSA got any experience working with HDD, Lean-Startup techniques, or Evolutionary Architecture? DVSA follow an evolutionary approach to architecture, aligned with GDS practices. Specific methodologies are generally determined by delivery partners.
3. Business architecture is mentioned but most of the tender is related to solution architecture working in projects. Does this tender include typical business architecture services: business strategy development, operating models and transformational change across the agency? There may be a need to provide business architecture services such as operating models and transformational change, linking back to the Agency 5 year Strategy.
4. Do you have an enterprise architecture team or head of EA that this service works to? DVSA operates a number of architecture domains, which are overseen by an enterprise-wide governance body. Each architecture domain has a head that architecture resources report to.
5. What are the expectations re: end user technology, i.e. will DVSA provide suitable laptops. If we are able to provide laptops will there be any specific access or security build specifications that we need to adhere to? DVSA will be providing end user devices such as laptops to perform the contract and the supplier will be obliged to follow DVSA policies in the same way as a DVSA member of staff under the acceptable use policies. It is anticipated that any phones will be provided on a case by case basis depending on the service itself
6. What kind of agile methodology is used, for example SAFe? DVSA predominently use SCRUM and KANBAN methodologies
7. Can DVSA clarify whether the intent is to select a single supplier for this requirement or a multiple suppliers It is DVSA's intention to appoint a single provider for this service.
8. Is there expected to be any TUPE obligation from the current provider or DVSA staff as part of this contract? There is no TUPE obligation under the incumbent contract.
9. Can DVSA identify the likely quantity/type of architect that may be required from the contract signature date? The first stage of implementation will be for the sucpplier to assess the requirement. There will then be an appropriate period of time to allow mobilisation of the required resource.
10. What are your day one requirements for architects? We have put in place arrangements with the incumbent for a staged transition, so we do not envisage an immediate requirement.
11. Will DVSA accept a scaling approach for setting up initial resources future requests for larger numbers? The first stage of implementation will be for the sucpplier to assess the requirement. There will then be an appropriate period of time to allow mobilisation of the required resource.
12. Problem to be solved – "Supplier to setup and define the project as well as to execute the projects" – Please clarify this requirement as it implies Project Management resource as part of the offer? There is no intention to include Project Management as part of the requirements. Please read the text in the context of AaaS.
13. what is the expectation against architectural governance? will this require pmo resource etc? Resources will be required to be involved in the architectural governance activities, as well as assisting DVSA in maturing the current process. There is currently no expectation of needing additional PMO resource related to architecture governance.
14. Would the DVSA be prepared to work with multiple suppliers? If a group of suppliers wished to collaborate as a consortium to bid for this opportunity we could consider multiple suppliers. However there would have to be a single point of contact coupled with joint and severable responsibility under the contract.
15. What level of service management will the DVSA require? (eg service reporting, target reporting, financial tracking, etc) Our current service provides weekly tracking and 4 weekly service reviews, so this would be the minimum requirement. If you consider enhanced reporting would represent value for money please identify what is being offered in your proposal
16. Would the DVSA accommodate the utilisation of off shore resources working either Off Shore and/or within the UK. The use of off shore resources is unlikely to be considered as we tend to work in integrated teams.