Awarded to CIVIC

Start date: Monday 4 February 2019
Value: £29,680
Company size: SME
Office of Rail and Road

ORR Website and Intranet - Analysis and Recommendations

5 Incomplete applications

5 SME, 0 large

30 Completed applications

27 SME, 3 large

Important dates

Wednesday 9 January 2019
Deadline for asking questions
Friday 11 January 2019 at 11:59pm GMT
Closing date for applications
Wednesday 16 January 2019 at 11:59pm GMT


Specialist role
Business analyst
Summary of the work
The Communications Directorate at the Office of Rail and Road (ORR) is considering issuing options for developing a new external website and, separately, staff intranet, in April 2019. We want first however to commission a comprehensive analysis of all available options across both channels.
Latest start date
Thursday 31 January 2019
Expected contract length
8 weeks
Organisation the work is for
Office of Rail and Road
Maximum day rate

About the work

Early market engagement
Who the specialist will work with
The specialist will be required to work with colleagues in the ORR's Communications Directorate.
What the specialist will work on
Gain insights about the current processes and find out whether they are fit for purpose

Identify options that fit within the ORR IS strategy and advise on pros/cons and the best possible solutions, including whether it's better to have different suppliers for each option or a sole supplier for all

Provide high level requirements that can be used for any future tendering activity

Analyse our internal resource and capability and advise on the best way to project manage any ITT and both website and intranet going forward

Provide a full estimate of project costs and timeline for an ITT

Work setup

Address where the work will take place
A combination of the suppliers site and

Office of Rail of Road
One Kemble Street
Working arrangements
To be agreed on contract award, but likely to be a combination of on-site and suppliers premises.
Security clearance
No specific security clearances required.

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Expertise in digital design and digital strategy
  • Experience in providing insight to the designing and building of public sector websites and intranets
  • Good understand of networks and infrastructure
  • Excellent interpersonal and communication skills
  • Ability to form and maintain relationships at all levels of engagement
Nice-to-have skills and experience
Have experience of working for public sector

How suppliers will be evaluated

How many specialists to evaluate
Cultural fit criteria
  • Work as a team with our organisation
  • Share knowledge and experience
  • Be transparent and collaborative
  • Challenge the status quo and existing assumption
  • Consider future requirements
  • Be respectful of different opinions and constructive in feedback
Assessment methods
  • Work history
  • Interview
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Have you any indication on a daily rate that you are looking to achieve on this opportunity?
There is no max day rate for this requirement as our criteria is focused towards the quality of the technical response
2. What is the IR35 status?
It is anticipated that the rules will not apply but this will need to be determined once the ‘worker’ status is known.
3. Is there a current incumbent?
This is a one off piece of analysis and therefore there is no current incumbent.
4. Is it possible to get some idea of maximum budget or budget range available for this role?
Our budget range is between £20,000.00 to £40,000.00.
5. Can you confirm if you want the day rate to be inclusive or exclusive of expenses.
Inclusive please.
6. Please can you confirm whether undertaking this review will conflict the supplier from bidding for a future website or intranet delivery ITT?
As the successful specialist will be feeding into the potential future delivery of the intranet and website they would need to demonstrate at the ITT stage (if we proceed to tender and they are a potential supplier) how they have mitigated any conflict of interest/advantage gained during this analysis.
7. Would you consider a Intranet discovery phase with a team rather than an individual?
We felt that this role was suited to an individual, however if this exercise proves unsuccessful then we may pursue alternative procurement avenues, such as a team approach.