Northern Ireland Ambulance Service HSCT (NIAS)

Cloud based Critical Audit Solution copy

Incomplete applications

Incomplete applications
2 SME, 1 large

Completed applications

Completed applications
3 SME, 0 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Friday 14 December 2018
Deadline for asking questions Friday 21 December 2018 at 11:59pm GMT
Closing date for applications Friday 28 December 2018 at 11:59pm GMT


Opportunity attribute name Opportunity attribute value
Summary of the work Cloud based Critical Audit Solution with potential to integrate to Trust systems
Latest start date Monday 21 January 2019
Expected contract length 2
Location Northern Ireland
Organisation the work is for Northern Ireland Ambulance Service HSCT (NIAS)
Budget range £40,000 one off fee for the system and up to £4000 per year for maintenance including any upgrades as required for the lifetime of the product usage

About the work

About the work
Opportunity attribute name Opportunity attribute value
Why the work is being done As part of the NIAS Transformation and Modernisation Programme a strategic aim is to build an e-health environment and culture within NIAS.

NIAS intends to move critical audit processes away from paper based publications to a mobile, tablet based solution to significantly enhance NIAS audit capability, associated reporting and management of improvement actions. The provision of an audit solution will enable NIAS to effective manage numerous audits across the service and derive maximum benefits from quick and simple collating, reporting and follow up actions all tracked within an electronic environment.
Problem to be solved Currently NIAS relies on an audit/ checklist system where data is recorded on paper and transcribed to spread sheets for collation or importing to separate databases. In many cases it is retained on paper. This makes collating, summarising data to reports and disseminating a labour intensive task, which is inadequate mainly, but not exclusively, due to:

Corporate Oversight
Labour Cost
Time Delays
Poor Version control
Audit Management
Who the users are and what they need to do As a Clinical Support Officer, I need to audit Clinical performance , so that patient experience is improved.

As a Station Supervisor , I need to audit Vehicle and station cleaning , in order to effectively manage and monitor cleaning standards , to prevent spread of infection , thereby reducing the risk to patients and staff.

As a Manager , I need to know that action plans are identified and enacted to improve both clinical and non clinical service delivery and standard of service
Early market engagement Proof of Concept exercise to make sure that the Trust are engaged with electronic systems / operational capacity
Any work that’s already been done Proof of Concept , Refining need, established standards and elements of audits, refinement of hierarchies and reporting needs action plans, defining responsible parties. Substantial progress has been made in respect of Data , Templates and capturing / transferring existing data and NIAS consider it essential that this work is not lost nor repeated
Existing team The Team is : Divisional Managers, Clinical Support Officers, Station Officers, Staff Supervisors, Operational Staff, RISK Manager, ICT Manager, Fleet Manager, Head of Estates , IPC lead
Current phase Beta

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place Predominantly : Belfast
Possibility of attending workshops in our other regional divisional HQ locations , namely : Ballymena, Craigavon , Londonderry, Bangor
Working arrangements At inception , 1-2 days on site. It is envisaged that modern communication methods will be utilised to minimise unnecessary or excessive travel. e.g. video and / or teleconferencing,
Security clearance No Security Clearance Requirements, however clinical data security is paramount

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Have an existing product
  • Understanding of NIAS HSCT
  • Systems Integrations
  • Experience of having worked with other Ambulance Services in the IPC agenda
  • Experience of IPC Audit
  • Understanding of Regulatory Requirements
Nice-to-have skills and experience Provide evidence of delivering at scale.

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many suppliers to evaluate 3
Proposal criteria
  • Cloud based Critical Audit Solution (inc. Integration Options)
  • Ability to import audit templates and data from Excel
  • Ability to create action plans automatically for non Compliance
  • Automated reminders and reporting
  • Unlimited number of Users, Audit Templates & Records
  • Unlimited number of Levels of organisation hierarchy
  • Optimised for use on tablets or desktops
  • Ability to self-administer users, templates,accress rights
  • Ability to tag aspects of multiple audits with the specific Key Lines
  • Ability to separate organisational elements
  • The ability to export graphs and grids
  • Timeframe Compliance
  • Budget Compliance
Cultural fit criteria
  • •Work as a team with our organisation and other suppliers
  • Be transparent and collaborative when making decisions
  • Have a no-blame culture and encourage people to learn from their mistakes
Payment approach Fixed price
Assessment methods Written proposal
Evaluation weighting

Technical competence


Cultural fit




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