Awarded to Twenty Seven Consulting Ltd

Start date: Thursday 20 December 2018
Value: £113,750
Company size: SME
NHS Digital

Apps and Wearables Programme Director / Head

16 Incomplete applications

16 SME, 0 large

24 Completed applications

21 SME, 3 large

Important dates

Monday 3 December 2018
Deadline for asking questions
Wednesday 5 December 2018 at 11:59pm GMT
Closing date for applications
Monday 10 December 2018 at 11:59pm GMT


Specialist role
Programme manager
Summary of the work
Lead the high profile Apps and Wearables programme in NHS Digital, ensuring it delivers and meets all its commitments. Ensuring all outcomes and deliverables in the programme are met using scaled agile delivery methodologies. Lead production and maintenance of delivery and implementation roadmap.
Latest start date
Wednesday 19 December 2018
Expected contract length
6 months with option to extend for 6 months (12 months in total)
Yorkshire and the Humber
Organisation the work is for
NHS Digital
Maximum day rate

About the work

Early market engagement
Who the specialist will work with
Specialist will work with a range of people, Apps and Wearable programme team; other programme heads across the Empowering the Person Portfolio; external stakeholders including senior individuals in government.
What the specialist will work on
The specialist will be heading up the Apps and Wearables programme.
Lead on apps programme ensuring deliverables are met.
Lead production and maintenance of delivery and implementation roadmap, plan, backlog, velocity and quality tracking artefacts, ensuring all product, delivery and dependency commitments.
Work with stakeholders and commissioners to ensure programme strategy and outcomes are aligned with strategic and commissioning perspectives.
Ensure governance assurance & approvals compliance.
Manage programme finances.
Work with commercial colleagues to ensure the programme maintains a clear demand pipeline.
Build the team using a mix of methods including permanent, temporary and outcome sourcing,

Work setup

Address where the work will take place
NHS Digital
Bridgewater Place,
Water Lane,
Leeds LS11 5DR
Working arrangements
5 days a week in the office under normal circumstances. Occasional working from home/remote with prior agreement.
When home/remote - needs to be available to dial into meetings.

No expenses paid to get to Leeds. NHS Digital expenses policies will apply for other travel requirements.
Security clearance
Minimum Baseline Personnel Security Standard

Additional information

Additional terms and conditions
Outside of IR35

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • A minimum of 12 months experience of managing complex Government Digital Service projects and programmes with evidence of working in an App environment (15%)
  • Experience of client-side digital delivery management in the health sector (5%)
  • Minimum of 10 years delivering large scale agile projects in largely waterfall environment (10%)
  • Experience in setting up an agile delivery environment for multidisciplinary teams (5%)
  • Understanding of user centred service design practices, Government Digital Service Standards and the assessment process (5%)
  • Understanding of Product Management discipline in either product launch or operational capacity (5%)
  • Experience in leading a collaborative, dynamic planning process - prioritising the work that needs to be done against the capacity and capability of multidisciplinary teams (5%)
  • Able to be articulate and credible at a very senior level, delivering accurate reporting as to the current state of play with regard to the delivery of the service (5%)
  • Experience in monitoring, managing and reporting finances on multi-million Pound projects (5%)
  • Experience in supporting procurement and commercial management functions to source required outcomes (5%)
  • Strong negotiation skills and the ability to influence external partners, suppliers, stakeholders and customers to secure mutually beneficial outcomes (5%)
Nice-to-have skills and experience
Experience of using Jira in complex programmes

How suppliers will be evaluated

How many specialists to evaluate
Cultural fit criteria
  • Ability to take responsibility for owning and resolving issues and problems (5%)
  • Your approach to transferring knowledge and experience to create a sustainable legacy (5%)
Assessment methods
  • Work history
  • Reference
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Is there a current incumbent?
No there is currently no incumbent in place.
2. Is this rate includes VAT?
No, this rate is excluding VAT
3. Is there an incumbent and will they be applying through DOS?
No there is currently no incumbent in place.
4. Does this role have an incumbent in place, and will they be re-applying?
No there is currently no incumbent in place.
5. Is there any flexibility of the provided day rate for a strong candidate with considerable NHS experience?
There is only certain budget available for this role.  We may consider some flexible day rates dependent upon experience.
6. The rate quoted for the requirement seems low for the level of seniority you are looking for – will you consider candidates at a higher rate?
There is only certain budget available for this role.  We may consider some flexible day rates dependent upon experience.
7. Would you be open to the role operating flexibly remotely and not 5 days a week onsite?
The Buyer would expect the supplier/candidate to be in the office five days a week under normal circumstances. Only occasional working from home/remote working with prior agreement will be permitted and would need to be available to dial into meetings.
8. Will day rates above £750 be considered or will any application above £750 be immediately discounted?
There is only certain budget available for this role.  We may consider some flexible day rates dependent upon experience.
9. Please can you confirm that Hazel Maria Jones holds a different role at NHS Digital and that she is not the incumbent for this role.
There is currently no incumbent in place for this role
10. It's noted the latest start date is 19th December, a few days before the Christmas break. Is there any flexibility with start date?
For example, would 3rd Jan be acceptable?
Due to the demands of the programme, we need the candidate to be available from the start date specified and to be available over the Christmas period