Defence Equipment and Support (DE&S)

DES Pulse Survey 2019

Incomplete applications

5
Incomplete applications
4 SME, 1 large

Completed applications

2
Completed applications
2 SME, 0 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Tuesday 27 November 2018
Deadline for asking questions Tuesday 4 December 2018 at 11:59pm GMT
Closing date for applications Tuesday 11 December 2018 at 11:59pm GMT

Overview

Overview
Opportunity attribute name Opportunity attribute value
Summary of the work The requirement is to appoint a professional research agency to run and conduct analysis of DES's Pulse Survey for 2019.

We require the agency to have experience in delivering these services for Government departments.
Latest start date Monday 15 April 2019
Expected contract length
Location South West England
Organisation the work is for Defence Equipment and Support (DE&S)
Budget range

About the work

About the work
Opportunity attribute name Opportunity attribute value
Why the work is being done DE&S is currently in the 'embedding change' phase of its transformation programme where our people are starting to embrace the new ways of working we've introduced to improve how we will deliver for our customers.
As a part of our drive to improve our communications and engagement during this period of significant change, we are keen to measure- via a pulse survey - whether the initiatives we are implementing in response to our people's feedback in our annual People Survey, are having a positive effect.
Problem to be solved The requirement is to appoint a professional research agency to run and conduct analysis of the results from our pulse survey. The survey will launch w/c 13 May, analysis will need to be conducted w/c 3 June with the reports and presentation provided w/c 17 June. The timing of the survey is based on allowing sufficient time for actions we have taken in response to people's feedback to have taken effect and the results of the People Survey will act as a temperature check - testing whether our actions are having the desired effect.
Dates are provisional, subject to change.
Who the users are and what they need to do The end users (of the survey) will be DE&S employees. They will want the survey to be tailored around capturing their experience of DES's transformation activities and their overall experience of working at DES.

The end users (of the data) will want the reporting to clearly articulate the views of the employees, broken down, to enable strategic decision making.
Early market engagement
Any work that’s already been done This is an annual activity and as such a format and back catalogue of data already exists.
We will want the subsequent survey and reporting to be formatted in a familiar and consistent manner.
Existing team The supplier will be working with DES Corporate Communications, specifically the Internal Communications team to fulfil this requirement.
Current phase Not started

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place The work will take place remotely at the supplier's site.
Working arrangements The Internal communications team will work with the Supplier remotely (meeting occasionally in person where needed) to assist in drafting and implementing the survey but the analysis will be done by the supplier at their premises.
Security clearance N/A

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • have experience in conducting surveys and analysis of subsequent data.
  • have good understanding of communications and employee engagement enabling the data to be interpreted in the right way.
  • have experience working with Government departments.
Nice-to-have skills and experience understand the structure and ways of working of DES.

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many suppliers to evaluate 6
Proposal criteria
  • Technical experience - survey
  • Technical experience - survey data analysis and presentation
  • Value for Money
  • be able to commence work on/as close as possible to timeframes
Cultural fit criteria
  • take responsibility for their work.
  • be transparent and collaborative when making decisions.
Payment approach Fixed price
Assessment methods Written proposal
Evaluation weighting

Technical competence

40%

Cultural fit

10%

Price

50%

Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. Can you tell me the anticipated budget for the survey? The budget sits between approximately £10,00 and £20,000. Price is likely to be a contributing factor in the evaluation of Quotations.
2. Can you please confirm if you have a budget for this task. The budget sits between approximately £10,00 and £20,000. Price is likely to be a contributing factor in the evaluation of Quotations
3. Can you tell me how many DE&S employees will be part of the survey? We have around 11.500 employees but our response rate is around 60% - approx. 7,000 people completed it last year.
4. Can you tell me how many departments are in DE&S that will be a part of the survey and are there any requirements for non-departmental roll-ups of data, e.g. by Job Function, etc? Approx 300 team codes will be required and, yes, we will require reports by Function.