Awarded to Mozaic-Services Limited

Start date: Monday 10 December 2018
Value: £19,980
Company size: SME
Driver and Vehicle Standards Agency

Business Analyst - Dev/Ops

9 Incomplete applications

9 SME, 0 large

18 Completed applications

18 SME, 0 large

Important dates

Published
Tuesday 16 October 2018
Deadline for asking questions
Thursday 18 October 2018 at 11:59pm GMT
Closing date for applications
Tuesday 23 October 2018 at 11:59pm GMT

Overview

Specialist role
Business analyst
Summary of the work
The DVSA is undertaking a review of its Contract that currently provides Technical Support Services. The contract ensures the running, maintenance and integrity of it's cloud platforms and digital services, including all technologies, tools and software. The applications include external facing services such as MOT and VOL and Internal services.
Latest start date
Monday 12 November 2018
Expected contract length
up to six weeks
Location
East Midlands
Organisation the work is for
Driver and Vehicle Standards Agency
Maximum day rate

About the work

Early market engagement
Who the specialist will work with
DVSA requires a Business Analyst to work alongside a Project Manager, Service Analyst and Technical Architect to engage with stakeholders and undertake a Discovery exercise which will inform its future procurement strategy for Technical Support Services (TSS).
What the specialist will work on
DVSA requires a specialist to work in DS&T to undertake a Discovery exercise which will inform its future procurement strategy for Technical Support Services (TSS). The Business Analyst will
• make sure outcomes are aligned with service vision and business strategy by contributing to the link between current and future business models and delivering to the business architecture
• challenge constructively and provide critical analysis to achieve solutions that are fit for purpose
• facilitate collaboration and lead effective communication with all stakeholders to support design, build and delivery to meet all user needs.

Work setup

Address where the work will take place
The primary location is Nottingham, maybe required to travel to other locations e.g. Bristol, Leeds and Swansea.
Working arrangements
Up to 20 days over the 6-week period.

Work Schedule to be agreed with the DVSA project team.
Security clearance
Suppliers should only put forward interims who have a valid Basic Disclosure Scotland Certificate, or higher if requested and are reminded that interims must be security cleared to Baseline Personnel Security Standard level before they can start in a role.

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • can investigate problems and analysing options for new and existing services and providing recommendation for solutions that align with business objectives, strategy and user needs,
  • can work with a wide range of stakeholders to identify objectives, opportunities and potential benefits,
  • can define requirements/user stories requirements and setting of business priorities for change initiatives,
  • can identify and working with key stakeholders; communicating with them using appropriate methods and working with teams to meet user needs; managing conflicting views to reach consensus.
  • understand working with stakeholders and improving working relationships, using evidence to explain decisions made.
  • engage stakeholders to collate user needs evidence, defining research which fits user needs. Able to use quantitative and qualitative data about users to turn user focus into outcomes.
  • can work within a large-scale transformation programme / environment.
Nice-to-have skills and experience
  • experience of applying ITIL practice
  • experience of working with shared responsibility models
  • expereince of working in DevOps and the automated pipeline approach

How suppliers will be evaluated

How many specialists to evaluate
5
Cultural fit criteria
  • Culture of Agile method – and flexibility to respond to changing needs
  • Fast moving user needs centric environment
  • Digital environment where there is a mixed skill base rather than very strict roles
  • Innovative and forward looking
  • Challenging and honest
  • Low friction, low ceremony – but used to working in environments where high quality outcomes are expected
  • Flexibility to deal with varying degrees of maturity
Assessment methods
  • Work history
  • Interview
Evaluation weighting

Technical competence

50%

Cultural fit

20%

Price

30%

Questions asked by suppliers

1. For extra travel to the other named sites will you pay out of pocket expenses to cover that travel, or are you expecting it to be covered in the overall rate? If it is a "rolled-up" rate, how many trips to other sites do you anticipate in the duration of the engagement?
Travel to other sites will be recompensed at the same rate as internal DVSA team members. Travel away from primary location will be reimbursed in line with public sector Travel and Subsistence policy.
2. There is no anticipated rate or budget provided in your request. Could you confirm the maximum day rate you would be expecting in relation to this resource?
This role has a specific set of requirements and we wish to attract the most suitable candidates to apply. We are therefore expecting the market to define the daily rate for this role.
3. What's the daily rate for this role?
This role has a specific set of requirements and we wish to attract the most suitable candidates to apply. We are therefore expecting the market to define the daily rate for this role.
4. Is there a current incumbent in this role?
There is no current incumbent; this is a project based role for a fixed period of discovery activity.
5. Hi, we were wondering if this is a duplication of
https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/8019
or you in fact need 2 of the same?
The role descriptions do vary slightly between Business Analyst and Service Analyst, although much of the wording necessarily is the same in describing the project. There are two roles; one Business Analyst focusing on business requirements and one Service Analyst whose primary role is definition of the DevOps structure. The key difference is in the section headed "what the specialist will work on".
6. Can you confirm does this assignment sit in-scope or out of scope of IR35?
Can you confirm the daily pay rate?
Outside of IR35 - Our assessment shows that the Intermediaries legislation doesn’t apply to this engagement

This role has a specific set of requirements and we wish to attract the most suitable candidates to apply. We are therefore expecting the market to define the daily rate for this role.
7. The clearance requested is Disclosure of Scotland, is the correct? Or is the candidate required to have a valid DBS? Please confirm? Most government client's now request a valid DBS.
Yes, this role requires a valid DBS.
8. We note that DSLA has published 3 requests for resources to help with this activity. Will suppliers be precluded from taking part in any subsequent competition that is published as a result of supporting DVSA with this work?
No, subject to ethical walls being put in place by the supplier and formalised with DVSA to segregate the bid team on the subsequent procurement.