Defence Equipment & Support

Hardware Configuration

2 Incomplete applications

2 SME, 0 large

4 SME, 1 large

Specialist role: Content designer
Summary of the work: The Hardware configuration role is required to create the physical, system documentation for a deployed capability.
Latest start date: Thursday 1 November 2018
Expected contract length: 22 weeks (up to 31 March 2019) with a 6 week unfunded option.
Location: West Midlands
Organisation the work is for: Defence Equipment & Support
Maximum day rate: £450 per day worked (8 hours).

Anticipated travel to MOD Abbey Wood at least 2 days per month to be included within this rate.

Early market engagement: N/A
Who the specialist will work with: The Hardware configuration role holder will report to and will be directed, on a daily basis, by the appointed Project Manager for the creation, maintenance and configuration control of deployed technical documentation.
What the specialist will work on: - Complete assembly of the hardware including cables and peripherals. Document the assembly guide (doubling as a hardware LLD), calling on the Technical Author as required.

- Review and adapt existing SOIs and hardware build guides to suit the delivery, particularly on re-used components such as Satcom, Printers, Peripherals etc.

- Review and adapt any hardware repair and hardware proactive maintenance instructions, working with Tech. Author to deliver as Work Instructions.

- Hands on validation of all configuration guides (work instructions) produced by the Network or System designers, for hardware configuration (Network, Client, Printer, Voice/Video Peripherals etc).

Address where the work will take place: Hereford
Working arrangements: 40 hrs (8hrs Mon - Fri).

This role will be based at the West Midlands site with anticipated travel to MOD Abbey Wood at least 2 times per Month to attend meetings with the Delivery Team. No expenses are payable as this travel is expected to be inclusive within the daily rate.
Security clearance: MOD DV required on day 1 of the appointment due to the sensitivity of the role.

Additional terms and conditions: In the event that the post is vacated the Supplier shall ensure that it is filled within one working week by a candidate who meets the criteria of this competition with prior approval of the Buyer.

The Supplier and their representatives shall abide by:
DEFCON 5J(Edn 18/11/16)-Unique Identifiers
DEFCON 76(Edn 12/06)-Contractor’s Personnel at Government Sites
DEFCON 501(Edn 11/17)-Definitions and Interpretations
DEFCON 522(Edn 11/17)-Payment and Recovery of Sums Due
DEFCON 658(Edn 10/17)-Cyber
DEFCON 659A(Edn 02/17)-Security Measures
DEFCON 660(Edn 12/15)-Official-Sensitive Security Requirements
DEFCON 703(Edn 08/13)-Intellectual Property Rights - Vesting in the Authority

Available online at: https://www.gov.uk/guidance/acquisition-operating-framework.

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience: The Hardware configuration role requires generalist knowledge of the following technologies:

Desktop hardware e.eg Laptops, Printers, VoIP peripherals, Video peripherals.

Familiar with network hardware such as routers, switches.

Familiar with encryption devices.

Experience of developing Technical CIS documentation.
Nice-to-have skills and experience: Previous experience in system administration.

Demonstrated willingness to be flexible and adaptable to changing priorities with strong multi-tasking and organizational skills.

Knowledgeable of transition, upgrades, refresh projects in an Agile environment.

How many specialists to evaluate

Cultural fit criteria

Ability to work with others in a high pressure, Operational Environment that frequently manages conflicting priorities.
Ability to make decisions under pressure.
Ability to work with multiple stakeholders.
Ability to work as a team.

Assessment methods

Evaluation weighting

Technical competence

70%

Cultural fit

10%

Price

20%

1. Is there currently an incumbent in the role and will they be reapplying through DOS?: There is no incumbent, this is a requirement for additional resource.