Awarded to Keystream Group Limited

Start date: Saturday 27 October 2018
Value: £76,000
Company size: SME

NEL CSU

Clinical and Programme Oversight Service

1 Incomplete application

0 SME, 1 large

1 Completed application

1 SME, 0 large

• Published: Thursday 20 September 2018
• Deadline for asking questions: Thursday 27 September 2018 at 11:59pm GMT
• Closing date for applications: Thursday 4 October 2018 at 11:59pm GMT

Overview

• Summary of the work: Programme and clinical oversight service to support the national Health and Justice Information System (HJIS) deployment
• Latest start date: Monday 1 October 2018
• Expected contract length: 10-12 weeks
• Location: No specific location, eg they can work remotely
• Organisation the work is for: NEL CSU
• Budget range: £60,000-£80,000

About the work

• Why the work is being done: A new clinical records system is being deployed across the secure and detained estate. A service to provide expert programme and clinical oversight is required to support this.
• Problem to be solved: Service required to support the programme teams with the following:; 1. Provision of an expert programme direction and oversight service which includes specific senior clinical input; 2. Manage various key stakeholders within the organisation and external parties; 3. Support robust programme controls and governance ; 4. Strategic oversight of the HJIS programme; 5. Liaison between operational HJIS team and central and regional NHS England H&J teams
• Who the users are and what they need to do: There are approx. 5,000 end users who are currently being trained on the new solution and work across approx. 120 locations.
• Existing team: The existing deployment team comprises regional project managers, trainers, system specialist and administrator.
• Current phase: Live

Work setup

• Address where the work will take place: London and nationwide
• Working arrangements: As per the requirements of the project, travel to sites will be required and attendance at meetings in Leeds and London. Home base is acceptable when on-site presence not needed.
• Security clearance: All staff engaged on the programme must be security cleared to HMPSS SC level.

Additional information

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

• Essential skills and experience:
  • 1. Have demonstrable success in the delivery of programmes within the last 12 months, using industry programme management methodologies within the Health and Justice Secure Residential Estate.
  • 2. Demonstrable experience of successfully securing funding from NHS England investment committee
  • 3. Clinical safety officer experience
  • 4. Have demonstrable experience in reporting, planning, risk, dependency, financial and change management aspects of a Programme within the last 12 months within the Health and Justice Secure Residential Estate.
  • 5. Demonstrable expertise in the transition of programmes into a live service environment within the last 12 months within the Health and Justice Secure Residential Estate
  • 6. Experience of SPINE compliant NHS Electronic Medical Records Systems
  • 7. Extensive experience of delivering medical services within a secure and detained setting as a GP
  • 8. Demonstrable experience of working at or just below Ministerial Level
• Nice-to-have skills and experience: 1. Knowledge of the wider Criminal Justice pathway and the role of healthcare within that path e.g. liaison and diversion services

How suppliers will be evaluated

• How many suppliers to evaluate: 3
• Proposal criteria:
  • 1. Extent to which the proposal describes how the proposed service meets the 8 essential skills and experience criteria and 5 cultural fit criteria
  • 2. Proposed solution/approach to NEL CSU’s request
  • 3. Description of how incoming service will integrate with existing delivery teams
  • 4. Team structure, organisational make-up and quality of submitted CVs.
  • 5. Value for money of the proposed solution
  • 6. Service quality - how do they ensure they are providing the right people for the job, how do they assure quality of delivery during the work package
• Cultural fit criteria:
  • 1. Need to describe how the supplier will collaborate with various senior key stakeholders across multiple organisations.
  • 2. Need to describe how the supplier will offer a flexible approach
  • 3. Need to describe how the supplier will operate in a workplace with mixed skills and experience
  • 4. Need to describe how the supplier will provide an honest and transparent approach
  • 5. Need to describe how the supplier will manage working across organisational boundaries in a very demanding, high-output environment.
• Payment approach: Capped time and materials
• Assessment methods: Written proposal
• Evaluation weighting:

  Technical competence

  60%

  Cultural fit

  20%

  Price

  20%

Questions asked by suppliers

• 1. Do potential suppliers need to already be security cleared to HMPSS SC level before applying?: We cannot discount a supplier solely because they can't offer a security cleared team, but it would definitely be a concern to us because the time taken to gain clearance would delay the start of the work, and also it is a risk to us if we appoint a non-SC cleared supplier and the team subsequently fail their vetting.