Civil Service HR (Cabinet Office)

Content Designer - CSHR Online Tests and Assessments

Incomplete applications

Incomplete applications
4 SME, 0 large

Completed applications

Completed applications
14 SME, 2 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Thursday 6 September 2018
Deadline for asking questions Thursday 13 September 2018 at 11:59pm GMT
Closing date for applications Thursday 20 September 2018 at 11:59pm GMT


Opportunity attribute name Opportunity attribute value
Specialist role Content designer
Summary of the work Content designer for new online tests platform joining in early Beta phase.

Working with expert test creators you will develop inclusive content including guidance, test questions and scenarios.
Latest start date Monday 8 October 2018
Expected contract length 51 days spread over 5 month period
Location London
Organisation the work is for Civil Service HR (Cabinet Office)
Maximum day rate 500

About the work

About the work
Opportunity attribute name Opportunity attribute value
Early market engagement
Who the specialist will work with Delivery team: product manager, delivery manager, service manager, user researcher, business analyst, test developers.

Test creators: item writers, occupational psychologists, psychometricians
What the specialist will work on The Civil Service uses online tests to sift and select applicants for a wide range of roles. We are introducing a platform to create and deliver tests in-house to transform how government recruits, shortening timelines and improving the user experience. We recently passed our Alpha service assessment and are now moving into Private Beta.

Working with expert test creators, including occupation psychologists and psychometricians, you will develop and refine inclusive test items (e.g. questions and scenarios) and test guidance.

You will also promote the role of good content design and improve team understanding.

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place Bush House South West Wing, 44-46 Aldwych, WC2B 4RD
Working arrangements Flexible part-time (e.g. typically 2-3 days per week)

Team is co-located in Bush House most days with some remote working.
Some travel within London for meetings.
Security clearance BPSS

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Have extensive experience of writing web content, with proven ability to create complex content in a clear and succinct way.
  • Experience of working on services which align to the GDS Design Principles and Digital Service Standard.
  • Familiar with GDS content design principles and existing GOV.UK content.
  • Experience of engaging stakeholders to improve understanding of the importance of good content design.
Nice-to-have skills and experience
  • Excellent communications skills and ability to present findings in a creative and compelling way.
  • Experience editing and challenging content created by others in a constructive manner.
  • Experience of coaching/mentoring others to build their knowledge of content design.
  • Experience in other digital design roles (such as interaction design, user research etc.).

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many specialists to evaluate 4
Cultural fit criteria
  • Work well in a collaborative agile team
  • Be open and inviting of the views of others
  • Be adaptive to constant changes
  • Working with non-technical colleagues with limited past exposure to digital ways of working
Assessment methods
  • Work history
  • Interview
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. What is the IR35 status? This is assessed on a case by case basis but we would expect it to be outside IR35.
2. Is there a current incumbent? No this is a new role in the team now that we have moved into the Beta phase.
3. Can you confirm there will be 3 days per week work? Yes, we've tried to ensure it is flexible to open it up to the maximum potential suppliers. The length is limited to 51 days but how this is used is flexible and can be 3 days per week.

There will be a lot to do to make the service a success so this would be beneficial.