DVLA ITS – Service Creation

PS/18/177 Business Analyst Requirement 2

Incomplete applications

Incomplete applications
3 SME, 1 large

Completed applications

Completed applications
15 SME, 2 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Friday 17 August 2018
Deadline for asking questions Tuesday 21 August 2018 at 11:59pm GMT
Closing date for applications Friday 24 August 2018 at 11:59pm GMT


Opportunity attribute name Opportunity attribute value
Specialist role Business analyst
Summary of the work Leading on the analysis activities on product(s), turning business visions of complex, large scale customer facing services into coherent features, epics and engineering ready user stories.
Latest start date Monday 10 September 2018
Expected contract length 12 months + 3 month extension (If required)
Location Wales
Organisation the work is for DVLA ITS – Service Creation
Maximum day rate Supplier to propose

About the work

About the work
Opportunity attribute name Opportunity attribute value
Early market engagement Application stack technologies/software

-Intranet/extranet, corporate web sites and commercial and public facing services;
-Databases, Data Warehouses, Business Intelligence Services and ETL services;
-APIs, reporting and workflow services;
-Data migrations for systems replacements/upgrades/refreshes;
-Integration between in-house developed Enterprise IT systems and 3rd party COTS products;
-Legacy Application stacks;

Technical stack

-Java, React, Drone, Spinnaker, AWS, Azure, Docker, Kubernetes

Scaled Agile framework in use

-We use our own implementation of scaled agile that takes in aspects of SAFe, Disciplined Agile and LeSS
Who the specialist will work with Internal Service creation staff, 3rd party contractors and internal stakeholders.
What the specialist will work on The Business Analyst will work across multiple projects in DVLA, leading analysis activity through the design, implementation & management of the business analysis & requirements gathering, acquiring extensive knowledge across all products in the domain, shaping future areas of innovation and managing resources, using these opportunities to improve/maximize the product value.

Perform the lead BA role across one or more services/products within the area, selecting and advising on a range of analytical techniques, including tools, documentation, process design, and user requirement identification; creating appropriate product epics, features and user stories and embedding an agile culture across the entire requirements lifecycle.

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place DVLA, Morriston, Swansea

DVLA, RLDC, Swansea
Working arrangements 5 days per week
Security clearance BPSS clearance required. If SC clearance is required through the duration of the contract, DVLA will sponsor.

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions We currently see this role as sitting outside of IR35, as the candidates would not hold a fixed office position and will not have direct day to day direction or supervision.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Provide evidence of (minimum 3 years) lead analyst role on large scale and mission critical Enterprise deliveries with proven experience using a range of agile frameworks.
  • Provide evidence of (minimum 3 years) working effectively as a business analyst coach and mentor within Enterprise-scale structures, as a leader and team player, in a technology based business environment.
  • Provide evidence of (minimum 3 years) having a proven ability to elicit , analyse and model complex business and operational requirements, and work with engineering teams through to implementation.
  • Provide evidence of (minimum 3 years) having excellent written and verbal communication skills, particularly the ability to communicate complex delivery matters simply and clearly to non-technical colleagues.
  • Provide evidence of (minimum 3 years) having excellent stakeholder management and communication skills, up to board level.
  • Provide evidence of (minimum 3 years) In-depth and up to date knowledge of using Jira and Confluence in large scale portfolio deliveries.
Nice-to-have skills and experience

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many specialists to evaluate 10
Cultural fit criteria
  • Evidence of advising in the leading of business analysis activities with a strong focus on the transformation of complex, high volume transactional digital services. (minimum 1 example)
  • Evidence of working with multiple stakeholders at all levels of the organisation, communicating effectively, establishing consensus and facilitating decision making, including senior executive levels (minimum of 1 example).
Assessment methods Work history
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. What is the maximum charge rate please? This is open for the suppliers to propose.
2. The assessment methods only state work history (CV). Will interviews also be conducted? The candidates will be offered role based on their CV’s, unless there are a high number of candidates that are of interest to the employing manager.
3. The requirement on all three BA roles state, "Perform the lead BA role across one or more services/products....". Are you looking for three lead BAs or just one? The roles are for 3 lead BA’s.
4. Is there a separate T&S allowance or must any T&S expenses be factored into the day rate? This should be included in the day rate.
5. Is there a current incumbent in any of the 3 roles? No, the roles are new to the business and thus there is no incumbent supplier.
6. We are assuming that means once shortlisted to 10 candidates for each role, it is intended, based only on CVs, to select the successful candidate but if not possible, to conduct interviews. Given the role has leading, coaching, excellent communication skills and stakeholder management as essential criteria, isn't needing interviews highly likely? As per previous, if there is a requirement due to volume of candidates then interviews will be undertaken, if however the CV numbers are low or there are only a small number of successful candidates then interviews may not take place.
7. We have suitable specialists who are above our capped day rate on DOS, would you consider adjusting this if we are successful? The DVLA would not be able to consider applications that stipulate a day rate that is above the suppliers capped day rate.
8. Given the start date of Sep 11th, when do you expect to complete the evaluation process and notify the successful supplier?
Also, is there any flexibility in start date or must it be by Sep 11th for a specific reason?
The start date for the role has been posted as being the 10th September not the 11th.
We are looking to complete the evaluation and award the contract between the 3-7th September. Given the right candidate we could look to cater for a different start date but no more than a week or 2 at best.
9. Could the buyer confirm if they require a DBS or DS check to comply with BPSS requirements? No, only BPSS is a requirement.
10. Given the contract duration is for 12 months, will the DVLA amend the call-off contract to allow the supplier to terminate with a 30-day notice period? The DVLA would allow the supplier to terminate with a 60 day notice period.
11. From the date of award, which is variable depending on the evaluation process, would a specialist starting 4 weeks after be acceptable? We are looking for the candidates to start on the advertised dates.