Awarded to Capgemini UK plc

Start date: Thursday 1 November 2018
Value: £3,000,000
Company size: large
Home Office - Border IT

Border Systems Technology Projects (BSTP) – Project and Programme Management

8 Incomplete applications

6 SME, 2 large

21 Completed applications

8 SME, 13 large

Important dates

Friday 17 August 2018
Deadline for asking questions
Friday 24 August 2018 at 11:59pm GMT
Closing date for applications
Friday 31 August 2018 at 11:59pm GMT


Summary of the work
Home Office Digital, Data and Technology (HODDaT), Borders IT requires Project and Programme Management capability to work on projects allocated to the BSTP team. This includes project management, architecture, analysis, and project planning across the portfolio, managing both existing and new projects.
Latest start date
Monday 1 October 2018
Expected contract length
2 years + 6-month extension option, covering 511 days with the option to extend by 155
South East England
Organisation the work is for
Home Office - Border IT
Budget range
Budget Range of between £2m-£3.2m over 24 months (excluding VAT)

About the work

Why the work is being done
BSTP delivers programmes and projects that support security at the border. Existing projects include upgrades to reporting mechanisms, new software functionality and consolidation work, but the team can be flexed to support any new requirement. The supplier will provide project management capability, release management and planning services to ensure successful delivery of the projects.
Problem to be solved
Borders IT require Project and Programme Management capability to deliver a range of key projects within Border Force, the Home Office, and beyond, working with specialists or delivery partners.

You will be the team delivering specialist programme management, technical architecture, delivery and assurance capability and should have in-depth knowledge of Border control systems and architecture. You will manage the full range of project management tasks. The Delivery partner must have a proven track record of project delivery of complex projects with multiple stakeholders.
Who the users are and what they need to do
Users include Border Force, Police and wider government agencies to secure UK borders, and detect criminal behaviour.
Early market engagement
Any work that’s already been done
There are currently resources in place on the BSTP team supporting existing programmes and projects. Projects are varied and the link is border security, with additional projects that may get approved from the pipeline.
Existing team
The Delivery Partner will be working with the Authority’s incumbent development teams (both in house and outsourced specialists), with other areas of the portfolio and programme, and with other Delivery Partners. The team is a mixture of specialist programme management, technical architecture, and delivery and assurance capability and requires in depth knowledge of Border control systems and architecture.
Current phase
Not applicable

Work setup

Address where the work will take place
The Supplier will be predominantly based at Home Office premises at Apollo House, Croydon, CR9 3RR, but may be required to attend Marsham Street, London, SW1; and other locations as necessary, including supplier premises.
Working arrangements
The service will be required to work to standards and practices set by (Government Digital Service) GDS and Home Office Teams. Resources are expected to work as part of existing delivery teams focussed on specific outcomes. The team is expected to be available during standard Home Office working hours. Expenses will conform to Home Office internal policies and will not be payable within the M25. The Delivery Partner is required to be physically onsite Monday – Friday during usual business hours
Security clearance
The Delivery Partner’s personnel will be expected to work towards holding security clearance, and this will need to be in place before any work can commence. Current SC can be transferred from a relevant Government department with supporting evidence.

Additional information

Additional terms and conditions
These roles are deemed to be outside the scope of IR35 of the Intermediaries legislation.
The delivery partner will work primarily on-site with teams as required and report to management on site. The supplier is expected to work across the multiple sites as required.
Suppliers will be shortlisted on meeting and providing evidence of essential skills/experience and can start work by the latest start date. The 5 top-scoring suppliers will be taken through to the evaluation stage. Shortlisted suppliers will be evaluated using the technical competence, cultural fit and price using the criteria, weighting and methods published with this requirement.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Demonstration of experience in designing and delivering outcome-based services that meet both user needs and business requirements, within a Border Force or Home Office environment.
  • Demonstration of previous project delivery, and release management, of complex projects in government environments using agile/ waterfall methodologies, manage required products throughout the entire project lifecycle, including core project controls
  • Proven involvement/liaison with the Project Management Office, assuring the overall direction and integrity of projects, preparing reports and reviews on progress and issues as directed by standard government programme governance.
  • Experience in building services or products to meet the Digital by Default Service Standard.
  • Evidence of strong understanding and experience of the Home Office’s SRO and governance structure, and proven IT project delivery.
Nice-to-have skills and experience
  • Previous experience of project managing projects within the aviation, and border security industries
  • Proven track record of successful project management for large government projects within the last 12 months.
  • Experience of delivery on cloud-based environments, eg AWS, Azure.

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
  • Technical competence: Skills and experience 25%
  • Technical capability 20%
  • Governance 5%
  • Working successfully in complex multi Delivery Partner public sector organisations 10%
Cultural fit criteria
  • Proactive one team approach 1.25%
  • Ability to be transparent, flexible and collaboratively work as part of a team with existing delivery partners and services 1.25%
  • Problem resolution 1.25%
  • Knowledge and experience sharing 1.25%
  • Approach to on-boarding of SC resources 5%
Payment approach
Time and materials
Assessment methods
  • Written proposal
  • Work history
  • Presentation
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Please would the Home Office be able to confirm whether an incumbent, supporting the existing critical Border Force systems, would be able to deliver these client-side services without compromising their existing role?
The Home Office is tendering for two opportunities in parallel; one for critical systems capability and one for programme/project delivery capability. There would be no reason why one supplier could not successfully provide both services provided they have the capability for this and are successful in being awarded both opportunities. If the question refers to existing suppliers in other areas of the business, then again, we remain open to the functions being covered by existing providers.