Awarded to CMC Partnership Consultancy Ltd

Start date: Wednesday 12 September 2018
Value: £100,800
Company size: SME
Defence Equipment & Support

Service Design Project Manager

1 Incomplete application

1 SME, 0 large

3 Completed applications

2 SME, 1 large

Important dates

Tuesday 31 July 2018
Deadline for asking questions
Tuesday 7 August 2018 at 11:59pm GMT
Closing date for applications
Tuesday 14 August 2018 at 11:59pm GMT


Specialist role
Delivery manager
Summary of the work
Working with the System Operating Authority (SOA) you will interface on a daily basis with DE&S to assist the delivery of an exciting IT capability based on Evergreen and Agile principles.
Latest start date
Monday 3 September 2018
Expected contract length
43 weeks with 11 week unfunded option
West Midlands
Organisation the work is for
Defence Equipment & Support
Maximum day rate
£500 per day worked (inclusive of T&S)

The post will be based almost entirely at a single site with minimal travel anticipated.

About the work

Early market engagement
Who the specialist will work with
You will be a key member of the System Operating Authority, overseeing the integration of a bespoke network. You will work with the delivery organisation, DE&S, on a daily basis.
What the specialist will work on
• Assist in the development of service migration planning
• Assist in the planning of Operational Readiness Evaluation activities
• Assist with change-management activities across the project
• Present solutions in written or oral reports
• Prepare documentation and present progress reports
• Effectively and accurately communicate relevant project information to project team
• Communicate ideas for improving Department processes with a positive and constructive attitude, and for developing this attitude in others
• Keep the Senior Project Manager and the Project Delivery lead informed about any issues that may impact the project or overall programme

Full TORs upon award.

Work setup

Address where the work will take place
Working arrangements
40 hrs (8hrs Mon - Fri)
Security clearance
MOD DV required on day 1 of the appointment due to the sensitivity of the role.

Additional information

Additional terms and conditions
In the event that the post is vacated the Supplier shall ensure that it is filled within one working week by a candidate who meets the criteria of this competition with prior approval of the Buyer.

The Supplier and their representatives shall abide by:
DEFCON 5J(Edn 18/11/16)-Unique Identifiers
DEFCON 76(Edn 12/06)-Contractor’s Personnel at Government Sites
DEFCON 501(Edn 11/17)-Definitions and Interpretations
DEFCON 522(Edn 11/17)-Payment and Recovery of Sums Due
DEFCON 658(Edn 10/17)-Cyber
DEFCON 659A(Edn 02/17)-Security Measures
DEFCON 660(Edn 12/15)-Official-Sensitive Security Requirements
DEFCON 703(Edn 08/13)-Intellectual Property Rights - Vesting in the Authority

Available online at:

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Demonstrable experience of working on a programme that has delivered or is delivering a classified strategic Command and Control system in a Military context
  • Demonstrable experience of working in a high pressure, conflicting priority environment that delivers equipment to units within Front Line Commands
  • 5 years of experience of the delivery of IT projects
  • Working Knowledge of ITIL V.3 and how it is applied
  • Working knowledge of JSP440, JSP 480, JSP604
  • Ability to Lead a team
  • Proficient in MS Project and the MS Office 2007
  • Effective communication skills including verbal, written and presentation skills
  • Strong multi-tasking and organizational skills
  • Knowledge of the definition of service management processes and implementations within a customer environment, preferably in support of large scale implementations and transition to BAU
  • Experience with Business Change, preferably within the public sector
  • Experience with the implementation of service management toolsets within a live customer environment
  • IT Transition/Refresh/Upgrade Projects
  • Strong problem solving skills
  • Strong communication skills as the role will be primarily customer focused and will involve managing customer and stakeholder expectations
Nice-to-have skills and experience
  • Demonstrated willingness to be flexible and adaptable to changing priorities with strong multi-tasking and organizational skills.
  • Knowledgeable of transition, upgrades, refresh projects in an Agile environment.

How suppliers will be evaluated

How many specialists to evaluate
Cultural fit criteria
  • Work as a team with our organisation and other suppliers.
  • Transparent and collaborative when making decisions.
  • Have a no-blame culture and encourage people to learn from their mistakes.
Assessment methods
  • Work history
  • Interview
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Will there be any assistance to obtaining the security clearance, or will this be expected to be in place already?
As stated in the advert, applicants are required to have MOD DV clearance on day 1 of the appointment. No assistance will be provided to obtain this.
2. Could you please confirm whether this role is inside or outside of IR35?
The Intermediaries Legislation does not apply to this engagement, concluded by using the ‘check employment status for tax’ online tool
3. Is this role assessed as inside or outside of the IR35 regulations?
The Intermediaries Legislation does not apply to this engagement, concluded by using the ‘check employment status for tax’ online tool
4. Can you confirm whether these are inside or outside of IR35 ?
The Intermediaries Legislation does not apply to this engagement, concluded by using the ‘check employment status for tax’ online tool
5. Is the role inside or outside of IR35?
The Intermediaries Legislation does not apply to this engagement, concluded by using the ‘check employment status for tax’ online tool
6. Dear Sir / Madam, Please can you confirm if there is a current incumbent in this position? Kind Regards
The TORs are for a new role however some elements are currently being undertaken by an existing job holder.