Awarded to InterQuest Group (UK) Ltd

Start date: Tuesday 31 July 2018
Value: £1,000,000
Company size: SME
Ministry Of Housing Communities and Local Government

SAP Technical Project/BAU Specialists: Support and Development

2 Incomplete applications

0 SME, 2 large

3 Completed applications

2 SME, 1 large

Important dates

Wednesday 20 June 2018
Deadline for asking questions
Wednesday 27 June 2018 at 11:59pm GMT
Closing date for applications
Wednesday 4 July 2018 at 11:59pm GMT


Summary of the work
Ad-hoc support of discreet and defined work packages. Supporting the delivery of a number of internal IT projects/change, requirements may range from weeks to months and suppliers should be able to provide flexible resources at request. Previous MHCLG experience would be desirable.
Latest start date
Monday 9 July 2018
Expected contract length
2 years
South East England
Organisation the work is for
Ministry Of Housing Communities and Local Government
Budget range

About the work

Why the work is being done
To support MHCLG's SAP Business Solutions Team in the delivery of a number of significant IT projects, including IT Modernisation (SAP Migration/Integration) and SAP Cloud discovery work streams.
Problem to be solved
To ensure business continuity of MHCLG's SAP ERP System, whilst the department transitions through disruptive technical infrastructure changes. MHCLG's SAP system is a shared critical business system for MHCLG, PINS and VTS with over £50bn of transactions processed annually through the production systems and a user base of approx. 2500. The in-house MHCLG SAP team require specialist technical skills to maintain, develop and enhance the existing solution, advise on DR improvements and assist in upgrade readiness planning from ECC6.
Who the users are and what they need to do
MHCLG's SAP System (HR, Finance, Procurement) is accessed by 2500 Employees/Users. SAP is key in facilitating and supporting the delivery of the Ministry's strategic priorities.
Early market engagement
Any work that’s already been done
Existing team
MHCLG’s business critical SAP system is developed and maintained by an in-house team in the Finance Shared Services Division. The team are responsible for SAP functionality development/change and the underlying SAP Architecture and Infrastructure on a rapidly changing IT network infrastructure. The team have skills and experience to run the current SAP solution but are supplemented by the expertise of experienced IT Specialists, who provide a wider range of technical services and expertise. Without these additional skills, MHCLG will be unable to deliver the Continuous Improvement Programme and wider MHCLG Digital Transformation Projects.
Current phase

Work setup

Address where the work will take place
Primary Location: Hemel Hempstead, Hertfordshire
Remote working will be considered, depending on the demands of the work required and can be agreed with the supplier.
Working arrangements
Travel/expenses to the primary site cannot be charged to MHCLG. Weekend Out Of Hours working should be expected/covered at no extra cost and within the rates of the contract.
Mixed site/remote working as required and to be agreed, with regular communication, project plan reviews and progress.
Security clearance
SC Clearance in place for immediate start (no SAP or System administrators can have access to the SAP SRP without a min of SC level clearance).
You will also be expected to complete mandatory online training before accessing any of the SAP systems or related servers/applications.

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Senior SAP Basis DBA Specialism (ECC6 to S4/Hana)
  • Senior SAP Authorisations Specialism
  • Certified Unix (Solaris/Suse/Redhat) /Oracle Database Administrator
  • SAP BW for HR Specialism
  • Practical and hands on SAP Experience
  • Ability to apply expertise to enable decision making/stakeholder engagement
  • Able to provide like for like or suitable resources at short notice
  • Have capacity to provide resources to start 30th June
  • Windows SQL Server Database Administrator (2012 or higher)
  • Experience of SAP HR Renewal 2.0
  • Windows Server Administrator (2012 or higher)
  • Server Virtualisation Administrator (VMWARE, HyperV)
  • Cloud Architecture Specialist (AWS, Azure, Google Cloud)
  • Cloud DevOps Specialists
  • Experience of SAP HR Renewal 2.0
Nice-to-have skills and experience
  • SAP Specialists - Minimum of 5 Years in their SAP Specialism
  • SAP or IT Projects: Minimum of 5 Full Project Lifecycles
  • Experience of a leading role in a SAP Multi Tiered environment
  • Worked within Government organisations

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
  • 1) Provide evidence of required levels of skills requested by MHCLG (25%)
  • 2) Provide evidence that resources understand software and security best practice (10%)
  • 3) Demonstrate understanding of Government IT networks (10%)
  • 4)Able to demonstrate the ability to provide tactical resources to support discreet strategic work (10%)
  • Scoring Criteria - All of the above (1-4) will be scored indvidually using the following Criteria:
  • Score 0 = Failed to provide confidence that the proposal will meet the requirements. An unacceptable response with serious reservations.
  • Score 25 = A Poor response with reservations. The response lacks convincing detail with risk that the proposal will not be successful in meeting all the requirements.
  • Score 50 = Meets the requirements – the response generally meets the requirements, but lacks sufficient detail to warrant a higher mark.
  • Score 75= A Good response that meets the requirements with good supporting evidence. Demonstrates good understanding.
  • Score 100=An Excellent comprehensive response that meets the requirements. Indicates an excellent response with detailed supporting evidence and no weaknesses resulting in a high level of confidence.
  • PRICING WEIGHTING (40%): Provide day rate for each of the required for the following skills/resources : BASIS DBA, SAP Authorisations, UNIX/Oracle DBA, Windows Server DBA and SAP BW
  • Each Day rate will be multiplied by 100 days, the sum of these will then be used to calculate the weighting achieved for price:
  • Score = (Lowest Total Cost / Total Cost) x 40% (maximum mark available)
Cultural fit criteria
  • Cutural Fit (4%) Scoring
  • Demonstrate how you have worked with a public sector team (1.25%)
  • Demonstrate transparent and collaborative decision making (1.25%)
  • Demonstrate taking responsibility for workstreams (1.25%)
  • Ability to apply expertise and challenge to enable effective decision making
  • Please note, the same scoring criteria in "Proposed Criteria" will be applied to assess cultural fit
Payment approach
Time and materials
Assessment methods
Written proposal
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. From a SAP Security perspective how many individuals are you looking for and what size of team are you expecting to build?
We will need ad-hoc support for specific SAP Authorisations changes/support. We have an in-house team, and require resources to provide additional technical support. So rather than a team, the requirement is for a supplier to provide individuals on an ad-hoc basis to complement the existing in-house team.
2. Will the Ministry sponsor SC clearance if resources do not currently have it?
As the latest start date has been set as Monday 9 July 2018, it would not be possible to complete clearances in time for the commencement date. Therefore all resource would need to have clearances in place.