Awarded to Scalar Consulting Ltd

Start date: Wednesday 25 July 2018
Value: £126,000
Company size: SME
UK Export Finance

Delivery Manager (Digital Trade Finance Service)

9 Incomplete applications

9 SME, 0 large

11 Completed applications

11 SME, 0 large

Important dates

Monday 18 June 2018
Deadline for asking questions
Wednesday 20 June 2018 at 11:59pm GMT
Closing date for applications
Monday 25 June 2018 at 11:59pm GMT


Specialist role
Delivery manager
Summary of the work
Delivery Management of UK Export Finance's Digital Trade Finance Service in Beta Phase.
Latest start date
Monday 16 July 2018
Expected contract length
Ten (10) Months
Organisation the work is for
UK Export Finance
Maximum day rate

About the work

Early market engagement
Who the specialist will work with
Operations Service team, IT Development Teams, Short Term Business Teams and others as necessary

UKEF has an immature model for agile delivery and require experience and evidence the specialist can work and adapt in an organisation at such a stage of transformation.
What the specialist will work on
The Specialist will work on the strategic enhancement of Trade Finance Digital Projects enabling digital submission of export deals by banks to UK Export Finance. Also, management of full delivery and any project management activities as required by Transformation, Change and Innovation.

They will need to work closely and communicate with technical specialists and non-technical stakeholders; help the business owner to gather, understand and prioritise user needs; manage pre-development tasks like user research; cover other roles in the team as necessary; mentor other team members in Agile methods; and share learning, communicate at all levels, in writing and face-to-face.

Work setup

Address where the work will take place
UKEF Offices, 1 Horse Guards Road, London, SW1A 2HQ
Working arrangements
Requirement is for an individual who will need to be based five (5) days a week at UKEF’s offices at 1 Horse Guards Road, London, SW1A 2HQ, to allow efficient management of the collocated delivery team.
Security clearance
Counter Terrorism Check (CTC) Clearance is required to work at UKEF's Offices. UKEF will facilitate the clearance of any successful specialist that does not already hold this level of clearance.

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • More than 10 years' experience of managing digital product delivery within Central Government
  • Previous experience setting up agile delivery environment for teams and working in an agile development environment with proven experience in removing obstacles or ‘blockers’ to progress
  • Proven experience of delivering projects and products using appropriate agile project management methodology, learning and iterating frequently
  • Understanding of Digital Service Standards and the assessment process
  • Demonstrable experience of deploying financial services (or similar) and digital assets
  • Understanding of user centred design practices for web, service or software development
  • Proven experience in leading the collaborative, dynamic planning process - prioritising the work that needs to be done against the capacity and capability of multidisciplinary teams
  • Demonstrable evidence of ensuring products are built to an appropriate level of quality for the phase (Discovery, Alpha/Beta/Live)
  • Proven experience balancing multiple priorities and dealing with ambiguity
  • Strong negotiation skills and the ability to influence external partners, stakeholders and customers to secure mutually beneficial outcomes
  • Highly articulate and credible at a senior level, consistently delivering accurate reporting as to the current state of play with regard to the delivery of your project/service
  • Ability to work with a variety of project management tools and methods
Nice-to-have skills and experience
  • Active participant in the Delivery Manger community, sharing and re-applying skills and knowledge and bringing in best practice
  • Experience working with Other Government Departments (OGDs) on projects; utilising cross-government resources/guidance
  • Experience of managing expectations and reporting to a wide range of internal departmental and cross-government stakeholders including those at a senior level
  • General understanding of IT infrastructure management and Business & IT Support

How suppliers will be evaluated

How many specialists to evaluate
Cultural fit criteria
  • The Specialist needs to work as a team within our organisation and with other suppliers
  • Have a no-blame culture and encourage people to learn from their mistakes
  • Given the move to agile delivery, a challenge for the Delivery Manager will be communicating progress and securing buy-in, by being transparent and collaborative when making decisions
  • Take responsibility for their work by measuring progress by what value you deliver
  • Share knowledge and experience with other team members, keeping focus on quality, making sure the whole team is aware of any debt taken on; everyone is responsible for quality
  • Challenge the status quo
  • Be comfortable standing up for their discipline
  • Can work with clients with low technical expertise
Assessment methods
  • Work history
  • Reference
  • Interview
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. What is the IR35 status?
We have performed an assessment and IR35 does not apply to this engagement
2. Can you please confirm if there is an incumbent and if this role is outside of IR35?
We have performed an assessment and IR35 does not apply to this engagement
3. Should we submit a CV supporting the application? If so, to whom?
We do not currently require a CV as at shortlisting stage we are assessing based on the Essential and Nice-to-Have Skills and Experience only. We will request a CV from the shortlisted suppliers prior to any interview.
4. Can you please confirm if there is an incumbent?
The Digital Trade Finance Service Delivery Manager is a new requirement and so there is no incumbent
5. Can the authority please confirm if their is a current incumbent?
The Digital Trade Finance Service Delivery Manager is a new requirement so there is not an incumbent.