Awarded to Methods Business and Digital Technology Limited

Start date: Monday 2 July 2018
Value: £800
Company size: SME
Home Office (HODDaT)

Infrastructure Lead & Implementation Manager (Data Centres)

6 Incomplete applications

5 SME, 1 large

11 Completed applications

10 SME, 1 large

Important dates

Thursday 7 June 2018
Deadline for asking questions
Monday 11 June 2018 at 11:59pm GMT
Closing date for applications
Thursday 14 June 2018 at 11:59pm GMT


Specialist role
Delivery manager
Summary of the work
Lead and manage the HODDaT Networking and technical infrastructure unit, including Police National Computer (PNC) Operations, ensuring alignment with all Home Office Technology and Enterprise Services strategies, policies, processes and standards. Controlling the Service Architecture and lifecycle management of our services.
Latest start date
Monday 2 July 2018
Expected contract length
Initially 6 months with the right to extend, under Home Office Control, for up to 2 years.
Organisation the work is for
Home Office (HODDaT)
Maximum day rate
£900 per day

Standard 8 hour working day, includes expenses to base location agreed with the Home Office. Additional expenses only paid with prior approval of the Home Office

About the work

Early market engagement
Who the specialist will work with
The HO Digital, Data and Technology (DDaT) Technical Support Services Function is responsible for technical support for our services, including Level 2 support for our applications/platforms and Level 3 support for the components of our platforms
What the specialist will work on
The selected individual will have a remit to:

1. Ensure services coming into Technical Services Support are;
a.transitioned via agreed criteria, and align to the Enterprise/Live Services processes.
b. are aligned to the Business Portfolios demand pipeline
2. Build out the internal capability of Enterprise/Live Services.
3. Follow the “internal” transition of services/products into TSS

Work setup

Address where the work will take place
Home Office,
Lunar House,
40 Wellesley Road,
Working arrangements
Your primary location will be Croydon and you will be expected to work on-site most of the time with some travel to other Home Office locations across the UK. You will need to be on-site because the role will see interaction with key individuals across the Home Office campus and the majority of this interaction will be face- to-face.

Expenses will be within your daily rate for your regular work location. Additional travel expenses will be available should you need to travel to other sites outside London.

The Home Office also supports flexible working (when possible), at the managers discretion,
Security clearance
Have SC clearance, or capable of getting SC clearance quickly. Pre existing SC clearance is not essential but is preferred.

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Demonstrate Leading Large Scale Infrastructure roll outs and relocations
  • Well versed in the UK Government 'Ways of Working'
  • Recently worked for Central Government Deparments
  • Ability to build, lead, develop and motivate high performing and well balanced delivery teams
  • Strong strategic insight to help shape a department moving forward
  • Current experience of UK Government IT transformation/transitioning
  • Recent demonstratable experience of delivering complex/challenging services
  • Able to bridge the gap between the business need and the techinical solution
  • Demonstrates a strong control over managing the deployment of services in a Live Environment
  • Can demonstrate that they have lead large teams in this service area
Nice-to-have skills and experience
  • Strong interpersonal Skills
  • Ability to develop MI reports in timely manner
  • Can demonstrate that they have the ability to identify opportunities to improve the service or make cost savings

How suppliers will be evaluated

How many specialists to evaluate
Cultural fit criteria
  • Work well as the lead of a team and keep the team motivated to perform well
  • Be transparent on performace issues and collaborate when required
  • Support a no-blame culture
  • Lead by example
  • Transfer knowledge gained through the team and be willing to share experiences across the wider department
  • See where there are issues and be strong enough to raise with senior managers what needs to change
Assessment methods
  • Work history
  • Reference
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Qu: What is the IR35 Status?
An: This individual will be outside of IR35 as they will be tasked to deliver a specified service with know deliverables.
2. Qu: Is there an incumbent in place?
An: At present there is an incumbent but we are in the process of extracting all the knowledge they have built up so that a new person can take what has been done and continue to offer the Service moving forward.
3. Qu: What has lead to this opportunity becoming available on the framework?
Work has already commenced around this project overall, but following a transition from the Home Office providing Live Services to the Home Office providing Enterprise Services the stakeholder has decided to revamp how the current work is being managed/provided and create a new fresh start. There will be time to transition from the incumbent to the new Individual, but we are hoping that the new individual will bring either a fresh approach or build on what has happened before.

Long-term we will expect the individual providing this service to transition their knowledge to an in-house individual.