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Crown Commercial Service

Crown Marketplace - Supply Teacher Services Beta

5 Incomplete applications

3 SME, 2 large

20 Completed applications

15 SME, 5 large

Important dates

Tuesday 29 May 2018
Deadline for asking questions
Tuesday 5 June 2018 at 11:59pm GMT
Closing date for applications
Tuesday 12 June 2018 at 11:59pm GMT


Summary of the work
The Crown Commercial Service’s (CCS) Crown Marketplace Programme requires a supplier to develop a web-based service to allow the wider public sector to search a catalogue and produce a shortlist of supply teacher providers that meet the specified criteria within a specified region linked to postcodes.
Latest start date
Saturday 30 June 2018
Expected contract length
10 weeks
Organisation the work is for
Crown Commercial Service
Budget range
Up to £200k

About the work

Why the work is being done
This work is being conducted to provide the wider public sector with access to digital service to allow user groups to easily hire supply teachers from an agency in their region a short list of suppliers who meet the buyer’s selection criteria
Problem to be solved
To develop and build a live beta digital solution that will allow organisations across the public education sector to select agencies and other organisations to provide supply teachers. This will support a new commercial agreement that the Crown Commercial Service is working with the Department for Education (DfE). The scope for this Framework Contract is for all temporary and fixed term teaching and non-teaching roles within the public sector to schools, colleges and other educational establishments, including academies, trusts, nurseries, pupil referral units, children centres and further education institutions, across the UK.
Who the users are and what they need to do
As a public sector buyer, I need to be able to find agencies who can provide me with high quality supply teachers at the right price and when I need them.
Early market engagement
Any work that’s already been done
Discovery on the wireframes has been completed and requirements identified. Wireframes and prototype is in test and will be complete and available to the successful supplier before Beta commencement.
Existing team
The Supplier will be working within a development team that consists of a Product Owner, Product Manager and Delivery Manager.

Design & Development will take place on a mix of supplier premises and the CCS location but releases must be made available to the DM, PM and end user community. The suppliers shall make themselves available to attend key meetings at the request of the programme.
Current phase

Work setup

Address where the work will take place
The Supplier will work in a mix of premises (including their own) and travel as required to work and to attend key meetings, stakeholder engagement events etc. at the client's premises in London at 45 – 59 Kingsway, Holborn WC2B 6TE or other locations as defined by the Client.
Working arrangements
Client-side delivery and engagement with the supplier will be provided by the CCS Delivery and Product Managers. The Delivery Manager will provide the supplier interface to Crown Marketplace Programme and the operational user community.

The supplier shall align to the HM Government Digital Service Standards and deliver Beta and live releases for assessment by the end user community and the Programme.
Security clearance
BPSS check completed by contract start date

Additional information

Additional terms and conditions
All expenses must be pre-agreed and must comply with the CCS Travel and Subsistence Policy.
All vendors must provide sufficient guarantees to meet the requirements of GDPR.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • The supplier should provide examples of where they have provided an iterative delivery of high value, web-based applications using AGILE methodologies. 10%
  • Provide examples where the supplier has defined and set up environments for development and production using PaaS and subsequently tested and released a new product into production 5%
  • Provide examples, in the past 12 months, where they delivered user research and user testing with user groups from a combination of internal service providers and external consumer organisations 5%
  • Demonstrate experience, in last 18 months, of delivering web-based applications providing dynamic and easily updatable content management for client to maintain and be able to migrate to other platforms. 10%
Nice-to-have skills and experience
  • The supplier should give examples of where they have applied Agile practice and methodology to ensure timely delivery according to an agreed plan. 5%
  • The supplier should confirm that their resources could work as a mixed disciplined team with both on-site and off-site working as required. 5%

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
  • Technical solution – examples showing where the above technologies were applied and how these fitted within the GDS guided environment. 10%
  • Approach and methodology – examples that demonstrate a solid understanding of Agile and core principles and how these were applied 5%
  • How the approach or solution meets user needs – an example of where the supplier has applied a good understanding of UX centric website development 5%
  • Value for money- examples where the supplier has applied a transparent financial structure and fair pricing for the service 5%
Cultural fit criteria
  • Examples where the supplier has worked collaboratively in a multi-disciplinary team with other service providers. 5%
  • There is a need to be transparent and collaborative when making decisions. Explain your understanding of a transparent and collaborative environment 5%
  • Provide examples of where applying Scrum core values has enabled timely delivery of product 5%
Payment approach
Capped time and materials
Assessment methods
Written proposal
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Who carried out the discovery and alpha for this project?
An in-house team and Xoomworks Ltd
2. Four questions, please: Who provided the Discovery work? Who are you currently working with during Alpha? Has the Alpha work identified any preferred technologies or platforms for Beta (and what are these, if that's the case)? We’d like to understand how you’ll evaluate cultural fit (15% of the scoring) if you are not intending to meet the potential supplier at a presentation and intend just to rely on a written submission?
1 and 2. An in-house team and Xoomworks Ltd
3. We preference is for the beta to reuse Digital Marketplace code so far as is possible
4. An overall view of responses will be used
3. This is an Alpha phase opportunity, could you tell us who completed the Discovery and any related work.
This is for the beta, not alpha phase. An in-house team and Xoomworks Ltd
4. Is it possible to request access to discovery and Alpha prototype better understand what will be built in BETA? Can you confirm if the Discovery & Alpha was done in-house or externally?
The prototype work is not yet complete. Discovery and alpha were carried out by an in-house team and Xoomworks
5. Do you have any preference on what tech stack is used?
6. Please could you explain how this requirement fits in with the broader development phase of the Crown Marketplace Programme.
It is planned that the service will integrate with the Crown Marketplace
7. Can you tell us more about the prototypes - are they high fidelity? Further to this, have you made any technology decisions during the discovery/alpha phases?
The prototypes currently set out the customer journey and will be developed to include a basic screen design. We are looking for the successful supplier for this opportunity to develop the designed further
8. Has an alpha phase been completed?
9. Will there be a dedicated product manager for the project, who will be working full-time with the delivery team?
We are looking at the requirements for the in-house team who will work with the successful supplier
10. The work to date mentions discovery activities but the current project phase is alpha. Can you confirm that CCS have run an alpha in which prototypes of the service have been tested with users and you've looked at how technically possible the service is?
The alpha phase is currently underway. The service is technically possible and we are planning to reuse the code from the Digital Marketplace where it is possible to do so
11. You mention that the commercial framework is being developed together with CCS and DfE. Has the delivery team for discovery and alpha also worked closely with the DfE digital team/s?