This opportunity is closed for applications

The deadline was Friday 1 June 2018

Home Office

National ANPR Service Programme – Technical Client Side Support

8 Incomplete applications

3 SME, 5 large

5 Completed applications

3 SME, 2 large

• Published: Friday 18 May 2018
• Deadline for asking questions: Friday 25 May 2018 at 11:59pm GMT
• Closing date for applications: Friday 1 June 2018 at 11:59pm GMT

Overview

• Summary of the work: Programme Management and associated supporting Technology Delivery functions, to facilitate the Technical Client Side function of the National ANPR Service Programme.
• Latest start date: Monday 23 July 2018
• Expected contract length: 2 years
• Location: South East England
• Organisation the work is for: Home Office
• Budget range: £5M - £14M Est.

About the work

• Why the work is being done: Automatic Number Plate Recognition (ANPR) is widely used by Law Enforcement to detect and disrupt criminal activity and is instrumental in protecting the public.; ; Existing ANPR systems are disparate and may offer limited capability. There is a need for a National Collection of ANPR data to enable improved searching across Force boundaries. The system currently offering this, the National ANPR Data Centre (NADC) is reaching end-of-life. ; ; NAS will replace NADC and local ANPR systems ensuring continuity of vital services, standardise use of ANPR and provide many Police Forces and Law Enforcement Agencies (LEAs) with tools to better exploit ANPR.
• Problem to be solved: Providing a National ANPR System is a huge undertaking. The existing ANPR estate across UK Law Enforcement is extremely complex with c.14,000 cameras feeding c.40+ individual systems across Police Forces and LEAs, each of which has its own unique connections and partnership arrangements.; ; This in-flight Programme will replace the existing estate with a single system that works across all UK Police Forces and LEAs and will require detailed technical design, robust testing and in-depth engagement bespoke to every one of these organisations as well as the NAS primary suppliers.
• Who the users are and what they need to do: The system will be used by all England and Wales Police Forces as well as 17 approved LEAs, with a total of circa 50k users in year 1 (2019-2020).
• Early market engagement: None
• Any work that’s already been done: The successful Technical Client Side Support team will replace the incumbent Technical team and continue work in the Elaboration phase.
• Existing team: There is an existing Technical Client Side Support team of 26 resources currently working in this area. This does not comprise the full programme team.
• Current phase: Beta

Work setup

• Address where the work will take place: Home Office; Bernard Weatherill House,; 8 Mint Walk,; Croydon CR0 1EA
• Working arrangements: The work will take place on Home Office systems and at Home Office locations in Croydon. Some travel outside London may be necessary and the Home Office expenses policy will apply. It is envisaged that the work will be full time and any changes in resource requirements during the contract will be agreed with appropriate notice.
• Security clearance: All staff must hold or be prepared to undergo SC Security Clearance to operate on this programme. Core team must hold SC clearance.

Additional information

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

• Essential skills and experience:
  • Provide example of deployment of highly skilled, experienced teams able to work with minimal supervision with additional benefit of being able to draw additional support from parent organisation as required
  • Provide evidence of managing delivery across 50 diverse organisations each with their own business driver, benefit model, and budget priority, with minimal sphere of control.
  • Provide evidence of supporting large and diverse user communities through the collaborative delivery of their requirements lifecycle whilst providing a centralised Governance and Technical wrapper
  • Provide evidence of leading national, real time, complex, COTS based IT delivery with multiple user groups and requirements.
  • Provide examples of working as an experienced team; self-organised having an ability to work on own initiative and without constant direction.
• Nice-to-have skills and experience:
  • • Experience of working in a challenging and complex public sector environment, preferably Law Enforcement
  • • Evidence of providing a scalable, preferably Security Cleared resource pool whilst maintaining Governance and Delivery.

How suppliers will be evaluated

• How many suppliers to evaluate: 4
• Proposal criteria:
  • • Engagement and approach
  • • Mobilisation
  • • Team structure
  • • Team members skills and experience
  • • Structured approach to deliverables/outputs etc.
• Cultural fit criteria:
  • Open and collaborative team approach
  • Flexible approach
  • Commitment to team working
  • Ability to collaborate with multiple organisational cultures and different interests
• Payment approach: Time and materials
• Assessment methods: Written proposal
• Evaluation weighting:

  Technical competence

  60%

  Cultural fit

  20%

  Price

  20%

Questions asked by suppliers

• 1. How can we get clarification of what is expected from the initial submission for this opportunity: Supplier can submit questions to the email address in the advert.; ; In addition there is a question and answer session via webinar on Wednesday 23rd May 2018 (Today) at 3:00pm to 4:00pm. Please login to your account for details about signing in to the webinar
• 2. Which supplier provides the Technical Client Side Support team of 26 resources?: BAE Systems is the current supplier supplying a team of specialists to HO as part of a blended team consisting of BAE systems specialists, civil servants and other contractors.
• 3. Will we be responsible for resource augmentation or specific programme deliverables / outcomes?: This is a client side support requirement therefore the supplier will be responsible for augmentation and specific program outcomes and deliverables
• 4. How does this relate to this contract? https://www.contractsfinder.service.gov.uk/Notice/ae64754e-8a0b-4573-b612-6972d44b8d06 Is it a renewal of this contract?: The contract referred to is the contract currently delivering capability which is approaching its end. This is new contract for client side capability.
• 5. How far has the project progressed, there were numerous phases up to 7 listed previously.: The programme consists of multiple workstreams and isn’t following a Waterfall approach. The build is complete and stable, with additional performance and functionality releases to follow in the coming year. We have successfully completed a pilot with one force connecting to the NAS and sending data, with another five forces now connected to a test environment. There will be some further components of design work in relation to implementation, but the focus for the coming year will be on implementation.
• 6. How many forces are actively on the NAS now?: 5 forces have made a connection or are connected to NAS.
• 7. What are the types of roles (e.g. architects, scrum masters) you are trying to source?: "The current team consists of 26 specialists across a wide range of discipline required to deliver a complex program. The core team consists of: ; ; - Programme Manager; - Deputy Programme Manager; -Systems Integration Lead; -Design & Build Manager; -Implementation Lead; ; Who are supported by Technical, software and infrastructure architects, analysts and implementation specialists. "
• 8. What has worked well on previous contract?: Since re-baselining in 2016, the Programme team has successfully delivered against both schedule and budget, with the supplier working as one integrated team with Home Office staff.
• 9. What has not worked as well on previous contract?: Providing a National ANPR Service is a huge undertaking and the disparate and diverse landscape for Policing (43 forces), along with 17 other LEAs introduces significant challenges. Each organisation has its own unique connections and partnership arrangements, which the Programme team need to both understand and work with.
• 10. Is this primarily an implementation project with disparate forces then or are we looking at technical design and implementation i.e. the solution already exits and this is just onboarding forces, or are there large design and implementation elements: The programme consists of multiple workstreams and isn’t following a Waterfall approach. The build is complete and stable, with additional performance and functionality releases to follow in the coming year. We have successfully completed a pilot with one force connecting to the NAS and sending data, with another five forces now connected to a test environment. There will be some further components of design work in relation to implementation, but the focus for the coming year will be on implementation.
• 11. Will you be able to share with us some background information about the programme to ensure we have the same level of understanding as the incumbent supplier?: The Home office is aware of the risk that this poses and has implemented a robust ethical wall to prohibit employees of the incumbent supplier from having contact with, or input to the incumbent supplier's bid preparation team.
• 12. If the incumbent is bidding again, what is prompting reselection.: The current contract is approaching exhaustion in terms of time and contract value. The Home Office has a requirement for client side support in delivering a program of work. It is both Home Office and government policy to open up requirements to the market place.
• 13. We are an SME organisation. Will this constraint our ability to meet the number of resources you require?: "The tender is open to all suppliers on the framework. The current team consists of 26 specialists across a wide range of discipline required to deliver a complex program. The core team consists of Programme Manager; Deputy Programme Manager; Systems Integration Lead; Design & Build Manager; Implementation Lead; Who are supported by Technical, software and infrastructure architects , analysts and implementation specialist. Suppliers bidding for this contract will need to stand up the core team from commencement of the contract and will need to ramp up to full strength in a short period of time."
• 14. The five forces on the system, are they from a collaboration area?: No, they are distinct and independent from each other.
• 15. With the delays to date are the timescales for the rest of the delivery reflective for the next phases, NAS was due to go live a number of years ago as a national service, there have obviously been challenges getting to where we are today.: The program was reviewed and re baselined in 2016. The progress from that point has seen delivery and cost meet targets defined in the re baselined plan.
• 16. What are the future expectations for the programme, what challenges and incidents to date should we be aware of in responding to the request, as in what has driven the challenges to date?: Providing a National ANPR Service is a huge undertaking and the disparate and diverse landscape for Policing (43 forces), along with 17 other LEAs introduces significant challenges. Each organisation has its own unique connections and partnership arrangements, which the Programme team need to both understand and work with.
• 17. How long does the SC clearance process take?: The Home Office Department Security Unit SLA for new SC clearance is 8 weeks.
• 18. What expectations are there of delivery of this contract for the support of the system post go live? Is it just transition to an already agreed support service?: Once the development and roll out are complete the program passes to the Home Office Live Services team.
• 19. Is this (and indeed the previous) contract entirely timeboxed? To the 2 year period?: The contract is constrained by time and money, sot the duration is either 2 years or until the finance is exhausted.