Awarded to Nasim Consulting Limited

Start date: Monday 4 June 2018
Value: £356,000
Company size: SME
Primarily the IT Service Creation Team in DVLA and potential other Government departments.

PS/18/89 Agile and Digital Transformation Coach - Delivery Working Level

4 Incomplete applications

4 SME, 0 large

9 Completed applications

8 SME, 1 large

Important dates

Tuesday 1 May 2018
Deadline for asking questions
Thursday 3 May 2018 at 11:59pm GMT
Closing date for applications
Tuesday 8 May 2018 at 11:59pm GMT


Specialist role
Agile coach
Summary of the work
Lead an Agile transformation; providing coaching, mentoring, training to a team of 250 individuals to enable delivery of digital services at pace. To develop at least 3 permanent members of staff to become competent Agile Coaches and at least 11 permanent members of staff to become competent Agile Delivery Managers.
Latest start date
Monday 4 June 2018
Expected contract length
12 months with potential to extend for a further 12 months.
Organisation the work is for
Primarily the IT Service Creation Team in DVLA and potential other Government departments.
Maximum day rate
Up to £750 per day (this is inclusive of T&S)

About the work

Early market engagement
The IT Service Creation Team needs to be able to deliver digital services at a much greater pace than they currently do. The services they develop must have a much lower cost of operation than they currently do. Key pivots will include managing Products rather than Projects, managing for business outcomes rather than task completion, using experiments and data rather than big up front specs and empowered teams that make decisions rather than a command and control structure. The IT Service Creation Senior Management Team is leading the changes. This includes the Heads of Software, Infrastructure, Quality Engineering, Portfolio & Program Management and Business Analysis.
The basic operating model for IT Service Creation has been asserted and we’re now beginning to prove that it will work. This has exposed a substantial gap in knowledge and experience around Agile methods. We intend to have around 15 Engineering squads, each of which is responsible for a particular product or set of services, and 3 Portfolio teams that lead cross squad initiatives to deliver business outcomes.
Further detail on key capabilities the DVLA is looking for can be found at the following two links:
Who the specialist will work with
Primarily the IT Service Creation team in DVLA (which includes Delivery Managers, Business Analysts, Software Engineers, Infrastructure Engineers and Testers) but also the ITS Senior Management Team and the DVLA Executive Team. Reporting progress to Senior management on a weekly basis.
What the specialist will work on
This is one of two requirements for an Agile and Digital Transformation coach. For this requirement the Specialist will need to operate at the delivery working level to support the Agile coaches and Agile Delivery Managers in their day to day roles, providing individual coaching and mentoring of in-house Agile coaches, coaching and mentoring groups and individuals within ITS.

Work setup

Address where the work will take place
DVLA, Morriston, Swansea, SA6 7JL
Working arrangements
We will expect the Specialists to be on site 5 days per week though we can be flexible with regards to start time on Mondays and departure time on Fridays to enable travel.
Security clearance
Minimum baseline personnel security standard (BPSS)

Additional information

Additional terms and conditions
We currently see this role as sitting outside of IR35, as the candidates would not hold a fixed office position and will not have direct day to day direction or supervision.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Proven track record of delivering substantial productivity improvements in complex organisations by successfully embedding the culture, principles, values and practices that underpin Agile methods.
  • Proven track record of establishing effective governance, reporting & management tools across Agile Delivery Squads.
  • Expertise in transitioning from Project to Product Management and operating Agile at scale.
  • Proven track record of developing deep and sustained Agile method expertise in the client’s permanent staff.
  • Proven track record of educating and influencing senior stakeholders to enable them to provide effective support for the transition.
  • Proven track record of embedding Agile practices across multiple squads and complex products.
  • Proven experience balancing multiple, and often conflicting, priorities and dealing with ambiguity.
  • ILM Coaching and Mentoring Level 5 or equivalent.
  • Certified Expert in Agile Coaching.
  • Certified Scrum Master (CSM).
Nice-to-have skills and experience
  • Sound experience of using data to make decisions.
  • Evidence of experience using JIRA /Portfolio for JIRA.
  • Certified Product Owner.
  • Certified Disciplined Agile Practitioner.
  • Qualifications/experience in other methodologies: Lean; Kanban; XP; DSDM;
  • Experience of applying the GDS Service Manual to deliver digital services.

How suppliers will be evaluated

How many specialists to evaluate
Cultural fit criteria
  • Able to form effective relationships with people of all seniorities and job types.
  • Self-starters who inspires others to action.
  • Strong bias to shape and simplify systems rather than to accept and operate systems.
  • Excellent communication and influencing and facilitation skills.
  • Confident but humble, with an ability to listen carefully, challenge the status quo, and advocate for digital delivery in a clear and constructive manner.
Assessment methods
Work history
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Does this fall inside or outside of IR35?
Within Additional terms and conditions, please see the following information in relation to IR35: We currently see this role as sitting outside of IR35, as the candidates would not hold a fixed office position and will not have direct day to day direction or supervision.
2. One of the essential requirements asks for a ILM Coaching and Mentoring Level 5 or equivalent. Will you accept similar certifications from different leadership academies?
Yes, as long as they are equivalent recognised qualifications they would be acceptable.
3. What is the interview process for this role? Is it one stage or more? Will it be face to face or telephone?
The process would be a face to face interview.