Awarded to Fedr8 Limited

Start date: Monday 16 July 2018
Value: £290,000
Company size: SME
Department for Transport

Application Packaging for Windows 10

7 Incomplete applications

4 SME, 3 large

10 Completed applications

7 SME, 3 large

Important dates

Published
Monday 30 April 2018
Deadline for asking questions
Monday 7 May 2018 at 11:59pm GMT
Closing date for applications
Monday 14 May 2018 at 11:59pm GMT

Overview

Summary of the work
The winning supplier will be required to:
• Package Applications to align to our Windows 10 baselined build
• Provide an optional discovery and UAT service as outlined above
Latest start date
Friday 8 June 2018
Expected contract length
2 years
Location
London
Organisation the work is for
Department for Transport
Budget range
capped £290k

About the work

Why the work is being done
Department for Transport is currently planning the deployment of Windows 10 to all staff within at the central department (not the DfT agencies). The first area to be migrated to Windows 10 is scheduled for June / July 2018 for circa 400 people.
Problem to be solved
The current Windows 10 platform includes circa 30 applications which have already been packaged. There is now a requirement to package the business applications.
The approach will be to package applications based on the rollout schedule. The first tranche of staff use circa 50 applications which can be found here.https://docs.google.com/document/d/18s93XeFL2xfnsyja2RmwCsxwBMZgCA7LB9daSAB_8TU/edit?usp=sharing
It is expect that up to a total of 390 application may be required to be evaluated and packaged over the life of contract.
The department may have a future requirement to pro-actively manage the application estate by creating a road-map for future application based on the application release lifecycle
Who the users are and what they need to do
The applications may be used by any person within the Department of Transport. Application deployment will be initially via SCCM (eventually moving to Intune) based on Active Directory Group Membership.
Early market engagement
N/A
Any work that’s already been done
The Department for Transport has been working with Microsoft to create a Windows 10 baselined build which is compliant to NCSC guidelines. This includes a number of applications contained within the baselined build (such as anti-virus and VPN software).

The Department has started to perform an assessment of applications used by the business.

The sequencing of application packaging will be aligned to the rollout schedule.
Existing team
The supplier will be working with the Digital Service team within the Department for Transport in London. The team will consist of:
• Project Manager
• Live Services resources (from Infrastructure and desktop teams)
• Technical Leads (Architecture & Programme)
• Business Units (where appropriate)
Current phase
Not started

Work setup

Address where the work will take place
Great Minster House, 33 Horseferry Road, London SW1P 4DR
Working arrangements
The Department for Transport is looking for a supplier that is able to work to fixed costs and outcome based requirements.

The core deliverable is to package the pre-defined set of applications to work on the baseline Windows 10 platform, deployment is via the existing SCCM platform.

Dependant on the application, the following two component maybe required:
1. Application Discovery
2. Application User Acceptance Testing
Security clearance
The minimum requirement is that the supplier’s staff should have current Baseline Personnel Security Standard (BPSS) clearance. Our preference would be that staff have SC clearance if possible.

Additional information

Additional terms and conditions
N/A

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • • Ability to provide fixed cost pricing for each application
  • • Ability to provide optional fixed cost pricing for each application discovery
  • • Ability to provide optional fixed cost pricing for User Acceptance Testing
  • • Experience in packaging for the deployment via SCCM
  • • Ability to provide SLAs on application packaging post discovery
  • • Up to 3 day pre-engagement to understand our systems and working practices
  • • Demonstrate experience and approach in Application Packaging
Nice-to-have skills and experience
  • • Experience in packaging applications for deployment via Intune
  • • Understanding of retro fitting Citrix packaged applications for Windows 10 deployment
  • • Provide evidence of other Public and Private Sector experience on application packaging
  • • Experience in packaging assistive applications, such as JAWS and Dragon

How suppliers will be evaluated

How many suppliers to evaluate
7
Proposal criteria
  • • Approach, Experience and methodology on application packaging (weighting 30%)
  • • SLA on timeframes for the application packaging (weighting 10%)
  • • Experience with Windows 10, SCCM and Intune (weighting 15%)
  • • Approach and methodology on Application Discovery / UAT (weighting 10%).
  • • Approach and methodology to assistive based applications such as JAWS and Dragon (weighting 5%)
Cultural fit criteria
  • • Experience working with Public Sector organisation
  • • Ability to provide a one-off pre-engagement activities to ensure understanding of our culture and understanding on how our systems are configured.
  • • Evidence of strategic thinking striving to deliver best possible solution/concept possible
Payment approach
Fixed price
Assessment methods
  • Written proposal
  • Case study
  • Presentation
Evaluation weighting

Technical competence

70%

Cultural fit

10%

Price

20%

Questions asked by suppliers

1. How do you plan to determine which applications require Discovery and / or UAT and which don’t? Are there indicative volumes available?
The aim is that all packaging will follow the same methodology, however some applications will require little or no discovery/testing and others more.  The applications will be prioritised based on staff demands.
2. Does all the work have to be carried out onsite with SC cleared resource? Would a hybrid approach be possible where security sensitive applications are managed onsite and the remainder packaged offsite?
The minimum requirement is to have BPSS to work onsite. However, there may be a requirement to perform some Discovery / UAT on applications where SC clearance is needed. This is likely to only be a few applications and could therefore be discovered by DfT employees and then provided off-site.
3. What infrastructure and toolsets will you provide in support of the project? Virtual infrastructure? UAT test machines? Packaging software?
The supplier will be provided with the proposed hardware offering and the DfTc Windows 10 baseline build. The supplier will be given restrictive access to our distribution tools (currently SCCM) and Active Directory (if SC cleared).

Please ensure you put in your proposal response any pre-requisites required for you to be able to provide the service.
4. What is the preferred packaging format? MSI and / or App-V? Anything else eg CloudHouse?
We would prefer that everything is packaged in MSI however there may need to be exceptions to this and they shall need to be discussed on a 1-2-1 basis
5. Will all source media and relevant subject matter experts be available and identified at the start of the project?
The current documentation for the existing application is limited. The project will provide the source media and license keys. The project is also currently identifying key application owners. If you are able to confirm that you also have source media for some of the applications that would be advantageous