This opportunity is closed for applications

The deadline was Tuesday 24 April 2018

New Care Model delivery infrastructure deployment

4 Incomplete applications

2 SME, 2 large

3 Completed applications

3 SME, 0 large

Important dates

Tuesday 10 April 2018
Deadline for asking questions
Tuesday 17 April 2018 at 11:59pm GMT
Closing date for applications
Tuesday 24 April 2018 at 11:59pm GMT


Summary of the work
In conjunction with in-house specialists, to manage and deploy endpoint and cloud-based infrastructure to support transformational change in care provision
Latest start date
Wednesday 16 May 2018
Expected contract length
16 May 2018 – 31 December 2018 (review at mid point)
No specific location, eg they can work remotely
Organisation the work is for
Budget range
£100K-£130K based on an individual or small team

About the work

Why the work is being done
To manage and deploy endpoint and cloud based infrastructure to enable new care models delivery
Problem to be solved
Reshaping of holistic health and care services requires implemnetation of flexible and dynamic endpoint infrastructure
Who the users are and what they need to do
As a practitioner in a wider care team enviroinment I need to access the right care information and managment tools at multiple locations.
Early market engagement
Any work that’s already been done
Care groups have been forming for some time and this requirement supports our continuing response to these new requirements, through replication of successful solutions and development of new ones.
Existing team
The supplier's work will be managed under the core PMO service and teh team will work alongside exisiting programme and project managers.
Current phase

Work setup

Address where the work will take place
Base in North Central London, requirement to visit work at customer sites across London and the Southeast of England
Working arrangements
The supplier will be provided office accommodation at an office in North or North East London but work at customer sites will be required across London and the South East
Security clearance

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • how how they are able to on board current resource or equivalent skill set (below) to meet delivey timescale
  • Show that they are able to offer seamless transition of ongoing work to the a managed service
  • Have experience of implementing Healthcare Gateway,, Black Pear, Emis ENterprise products, cloud based infrastructure and zero footprint end user devices
  • have knowledge and experience of the digital enablement of integrated working practice and ambitions in primary care in London healthcare communities
Nice-to-have skills and experience
  • Knowledge and experience of working with NEL core teams
  • have practical experience and knowledge of the London primary care drivers and blockers

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
  • Compliance with essential skills and experience
  • Ability to mobilise on 16 May 2018 or very soon thereafter
Cultural fit criteria
  • Work as a team with our organisation and other suppliers
  • Work with clients with low technical expertise
  • Build and maintain relationships with senior professionals
  • Support and work according to NEL vision and Values
Payment approach
Capped time and materials
Assessment methods
Written proposal
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Can you share the cloud providers you currently use and intend to use, as this is important with regards to skillset.
We are in discussion with providers currently and are not in a position to define them at this point. At this stage, practical experience of cloud-hosted envirnments in use in the health sector would be suitable
2. Can the authority please confirm the IR35 status of this requirement
The CSU is seeking bids for a service to provide an outcome and would expect bidders to provide the service in compliance with all legal and fiscal requirements.