NEL CSU

Primary Care Managed Data Programme

Incomplete applications

0
Incomplete applications

Completed application

1
Completed application
1 SME, 0 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Friday 6 April 2018
Deadline for asking questions Friday 13 April 2018 at 11:59pm GMT
Closing date for applications Friday 20 April 2018 at 11:59pm GMT

Overview

Overview
Opportunity attribute name Opportunity attribute value
Summary of the work To design and support tools to enable primary care groups currently in 6 CCG areas to maximise use of the rich data in their patient records to design targetted healthcare interventions, maximise resource usage and understand populations at practice and cluster granularity level
Latest start date Wednesday 16 May 2018
Expected contract length 6 months with interim review at end July 2018
Location No specific location, eg they can work remotely
Organisation the work is for NEL CSU
Budget range A monthly amount shoud be quoted for support of a nominal group of GP practices serving a total population of 50,000 using one type of clinical system.

Available monthly budget for a group of this size is in the range £1,500 to £1,800 .

The current population served is around 6 million.

About the work

About the work
Opportunity attribute name Opportunity attribute value
Why the work is being done To design and support tools to enable primary care groups to maximise use of the rich data in their patient records to design targetted healthcare interventions, maximise resource usage and understand populations at practice and cluster granularity level
Problem to be solved Data quality is key to integrated working and this is predicated on standardisation, ease of use and decsion support
Who the users are and what they need to do As a healthcare professional providing care in a group of small organisations working together, I need to be able to access the right localised infoirmation to support decsion making and to be supported in updating records in a consistent, and accurate manner that is aligned with partner organisations' standards.
As a designer of local servcies I need to know health trends and who to target with local and nationally prescribed interventions and to follow outcomes.
Early market engagement
Any work that’s already been done The programme is a rolling one with existing customers but their requirements change and we must respond with innovative solutions for current and future groupings
Existing team Close liaison is required with the locality core GPIT teams. Dedicated in-house resources comprise a senior data and business analyst and programme support, as well as resources shared with GP digital optimisation projects. For continuity and efficiency, the supplier will need to enrol existing team members. The work sits within a NEL Primary Care ICT portfolio and will be accountable to an in-house portfolio manager role.
Current phase Beta

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place South of England
Midlands
London and Northampton bases
Working arrangements At customer and CSU sites as required - remote working eg from home as agreed. Attendance at team meetings, customer board meetings etc will be required
Security clearance

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • • have in depth knowledge of EMIS Web and SystmOne GP, decsion support, reporting, automation functionality
  • • show that they are able to offer seamless transition of ongoing work to a managed service
  • • have directly relevant experience of implementing managed data services to GPs in Sussex and Northants contexts
Nice-to-have skills and experience
  • • provide evidence of managed service provision in the geographical areas currently supported
  • • Show how customers have chosen their servcie over others

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many suppliers to evaluate 3
Proposal criteria
  • • Compliance with essential skills and experience
  • • Ability to mobilise by 16 May 2018
Cultural fit criteria
  • Support and work according to NEL vision and Values
  • Show they can work in a collaborative manner with our organisation and other suppliers
Payment approach Capped time and materials
Assessment methods Written proposal
Evaluation weighting

Technical competence

75%

Cultural fit

5%

Price

20%

Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. Is there an incumbent for this piece of work and if so, are they on the DOS framework? Yes, for the precedent work
2. Please could you clarify the budget quoted? You've mentioned a capped T&M pricing model. Are you looking for bespoke development which would be paid for as it is developed/supported, or to purchase a product with no upfront development costs but an ongoing license fee? Cost is capped at our budget, if work is not available to fully utilise teh resourc ethen we would expect the managed servcie to be flexible and reduce comitment of resources. No product purchase is involved; the servcie provider will make use of inbuilt clincial system tools (TPP SystmOne and Emis Web)
3. The programme is a rolling one with existing customers but their requirements change and we must respond with innovative solutions for current and future groupings. Is there an incumbent supplier fulfilling this roll pre this tender? The service of current requirements is being met by a DOS framework supplier
4. 11. Is it anticipated that there will be ongoing work beyond this proposed 6 month phase? It is likely but we may resource them in other ways
5. 8. Essential Skills and Experiences - Can you please clarify why the experience of managed services needs to be directly related to Sussex and Northants? The current customers for the work to be done are in those areas predominently and familiarity with the local environment would be an advantage to efficiency and effectiveness
6. 7. Working arrangement – Can you please clarify the suppliers commitment to attend team meeting during the contract term? For budgeting purposes, how many days would you expect the supplier to be present in person at the localities during the course of the project? By team meeting we include roughly monthly meetigns wityh the wider CSU team - might alternate face to face with virtual meetings - and team meetigngs wiyt tyeh cuatomers' primary care teams which would be likely to be within the localities served - Sussex and Northants predominently
7. 6. Existing team – Can you please confirm the commitment necessary by the supplier to ‘enrol’ existing team members in reference to the following statement “For continuity and efficiency, the supplier will need to enrol existing team members”? Is this a TUPE process? We are not aware that TUPE requirement conditions would be met in this case
8. 5. Budget range - In reference to the total population of 50,000 does this directly relate to the population of the 6 CCGs or does it include other areas (outside of the population of the 6 CCGs)? This is a nominal quantity intended to enable a scaleable 'unit' cost to be proivided - what would the cost be for a service covering a notional group of GPs whose catchment totalled 50,000
9. 4. Budget range - Can you please clarify a “group” the budget range will be applied to over the contract term. Is this budget amount per practice, per population (50,000) or per CCG? Per notional population of 50,000
10. 3. Summary of Work – Can you please define a “cluster” used in the context of understanding populations? Cluster is used here as a generic term for a group of GP practices working together in some way to provide care
11. 2. Who will own the IP for any development work? NEL CSU
12. 1. Summary of Work – Can you please clarify the scope of the ‘To design and support tools’, does this include the development of software tools / customisation of existing 3rd party software tools or are existing tools in place / delivery is expected through utilisation of existing GP System capabilities? Existing tools are in place / delivery is expected through utilisation of existing GP System capabilities
13. The IT states the supplier will need to take on existing personnel. Please can you provide details on these: role, salary, conditions per individual. Is the current service purely in house or is it being supported by an external provider? If it is being supported by an external provider is this organisation excluded from bidding for the new phase of work? The requirement to take on existing personnel is hereby removed from the ITT. Any supplier on this framework wil be considered.
14. 4. Budget range - Can you please clarify a “group” the budget range will be applied to over the contract term. Is this budget amount per practice, per population (50,000) or per CCG? Supplementary response:

For avoidance of doubt, the Authority hereby amends the cost cap (capped time and materials)to £150K
15. 9. Evaluation weighting – Given the weighting provided to the Technical competence, can you please clarify the criteria that will be used to assess any applicant? Criteria used will be
•• Compliance with essential skills and experience
•• Ability to mobilise by 16 May 2018
Essential skills and experience:
•• have in depth knowledge of EMIS Web and SystmOne GP, decsion support, reporting, automation functionality
•• show that they are able to offer seamless transition of ongoing work to a managed service
•• have directly relevant experience of implementing managed data services to GPs in Sussex and Northants contexts
+ Nice to have if we cannot shortlist to 3
16. 10. Could you describe the work that has been done to date to provide a context for the proposal? Development of 'smart' templates for data entry and bespoke reports for specific CCG and cluster requirements such as LISs, A grop of GPs may require an extract from their data to identify atients who shoud be targetted by invenrventions or assessment and templates to capture these, then reports to follow up effectiveness.

A broad range of these have been completed for CCGs and a programme of work for follow on is being defined.