DVLA (DfT), Swansea, South Wales

Build and Delivery of an Online Trailer Registration Service

Incomplete applications

8
Incomplete applications
7 SME, 1 large

Completed applications

21
Completed applications
14 SME, 7 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Thursday 15 March 2018
Deadline for asking questions Thursday 22 March 2018 at 11:59pm GMT
Closing date for applications Thursday 29 March 2018 at 11:59pm GMT

Overview

Overview
Opportunity attribute name Opportunity attribute value
Summary of the work Experienced agile delivery resource to implement an online trailer registration service into public beta by December 2018, in line with GDS service standards. Key delivery roles at a minimum include; Software-engineer, Test-engineer, Business analyst, Agile leads.

Enablement to DVLA personnel needs to be undertaken during development and post go-live.
Latest start date Monday 14 May 2018
Expected contract length 1 year (+ 1year)
Location Wales
Organisation the work is for DVLA (DfT), Swansea, South Wales
Budget range Supplier to propose payment approach

About the work

About the work
Opportunity attribute name Opportunity attribute value
Why the work is being done DVLA requires the build and delivery of a trailer registration service to ensure UK operators driving on the continent can comply with the requirements of those EU countries requiring the registration of trailers travelling on their roads.

This is part of the Government’s wider preparations to ensure the UK can deliver a smooth and orderly Brexit, as we move from our current membership of the EU to our future partnership.
As a result, this places this initiative as a priority and major deliverable for both DVLA and the Government.

DVLA’s IT strategy is attached here : https://drive.google.com/open?id=1vmBGMfsG0DEbnN5eyEA0lrid8vR5bxz5
Problem to be solved DVLA requires delivery resource with the technical skills and capability to deliver an online trailer registration service and its associated common components, into public beta by December 2018.
This requires a high level of agile experience, technical capability, with a proven track record in delivering major online services at pace.

The registration scheme will be an online service only, developed and managed by the DVLA. The service needs to be in public beta by December 2018, to allow trailer operators to register ahead of the 1968 Convention coming into force in March 2019.

Key deliverables/outcomes document found here:
https://drive.google.com/open?id=18vBgst8rIYE7NXz62dA5n2mTjN-Xjq3H
Who the users are and what they need to do Trailer operators/owners who need to register trailers in line with the 1968 Convention coming into force in March 2019.
Early market engagement
Any work that’s already been done
Existing team The IT Service Creation team in DVLA (which includes Delivery Managers, Business Analysts, Software Engineers, Infrastructure Engineers and Testers)

DVLA’s current delivery squad structure consists of five software engineers, two test engineers, a business analyst and an agile lead.
Current phase Discovery

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place Driver & Vehicle Licensing Agency
Longview Road
Morriston
Swansea
SA6 &JL

As part of the working arrangements, off premise locations will be considered. The Supplier to provide details around on and off site premise as part of their proposal.
Working arrangements The Supplier to provide as part of their proposal but needs to include an option on being based in Swansea. The supplier should provide the likely number of individuals that will be employed.
Security clearance Minimum BPSS clearance and if SC clearance is deemed required throughout delivery DVLA will sponsor.

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions This service sits outside of IR35

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Evidence of capability and experience in delivering at pace major online services applying the GDS guidelines/service manual, supported by delivery examples and contactable references.
  • Evidence of capability to supply the required resource and deliver the online service into public beta by December 2018. Suppliers should provide a potential high level delivery road map.
  • Evidence of capability and experience in agile delivery
  • Evidence of capability and experience of delivering projects using modern delivery concepts such as containerisation, Continuous Integration/Continuous Delivery pipelines.
  • Evidence of knowledge and capability of being able to deploy the service to a cloud environment of DVLA’s choosing in a manner which will be abstracted from that cloud
  • Evidence of modern software tooling and frameworks used to build synchronous and asynchronous application components.
  • Experience of using a set of open source software frameworks which combine seamlessly to delivery at speed.
  • Evidence of coding standards and techniques previously used that could be implemented at DVLA.
Nice-to-have skills and experience Experience of the especial requirements of government around managing IT investments and a proven track record of meeting these in the simplest manner possible

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many suppliers to evaluate 15
Proposal criteria To be supplied at shortlist stage
Cultural fit criteria
  • Able to form effective relationships with people of all seniorities and job types
  • Self-starters who inspire others to action
  • Supporting enablement of in-house subject matter expertise, engaging with staff and creating an environment of knowledge sharing.
  • Excellent communication and influencing skills.
Payment approach Fixed price
Assessment methods Written proposal
Evaluation weighting

Technical competence

65%

Cultural fit

10%

Price

25%

Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. Can you please define "Trailer" within the context of the Convention? For the DVLA service this will mean: Mandatory registration for all commercial use trailers over 750kg travelling internationally and all non-commercial use trailers over 3500kg travelling internationally.
2. Do you have a requirement for the public to be able to access registered trailer details online? Yes for their own trailer records.
3. Do you have a requirement to manage infringements in the back end? Yes but this will utilise existing DVLA functions and services and will require the delivery of a solution as part of the output of those functions and services
4. Is there reporting / data analysis required? Yes but this will utilise existing DVLA functions and services and will require the delivery of a solution as part of the output of those functions and services.
5. Please can you advise on DVLA's view to suppliers working at sites other than Swansea to deliver this managed service? DVLA will consider both on and off premise working. Suppliers should illustrate how their offering would work and collaboration techniques to deliver the required outputs.
6. Please can you advise on DVLA's view of using near-shore (European/EU) locations and resources to deliver these services? Suppliers must provide the option of being based in Swansea as part of their proposal but any proposal to be based in EU locations or use EU resource will be considered on a case by case basis.

If SC is considered necessary for any of the roles, we would usually expect a reasonable period of residency in the UK so that meaningful checks can be undertaken.
7. Part 1 - You ask supplier to propose payment approach and also indicate that this is fixed price project. Are you open for other than fixed price proposals?

Part 2 - Do you have an estimation of expected budget range?
Part 1 - The requirement is a for a fixed price proposal, however the DVLA is content for suppliers to propose their own payment approach within this fixed price proposal’.

Part 2 - Not at this stage until estimated costs have been provided by suppliers
8. On the second question you request: "Suppliers should provide a potential high level delivery road map." Is this supposed to be fitted into 100 word response along with other requested evidence? At this stage suppliers should provide a description of the key potential features/stages of their delivery road map. Following initial evaluation, suppliers will be asked to provide their full delivery road map
9. Can DVLA please provide details of the technology stack for this solution? Not at this stage of engagement but this will be provided for delivery
10. Good afternoon Please can you answer the following 1. The first Essential Sill asks for the response to be ‘supported by delivery examples and contactable references’. Is this intended within the 100 word text response we are limited to at this stage in the procurement. 2. The second Essential Skill states ‘Suppliers should provide a potential high level delivery road map’. Is this the intention within the 100 word text response we are limited to at this stage in the procurement. At this stage suppliers should stipulate examples of projects that have been delivered, and provide a description of the key potential features/stages of their delivery road map.

Following initial evaluation, suppliers will be asked to provide their delivery road map.
11. Will we be constrained in terms of the development platform and tools to be used for the prototyping and development? DVLA will stipulate the platforms and tools to be used.
12. Are the timescales changed significantly by the recently announced UK/EU transition period i.e. will this change the priority and date the service needs to be operational by? The service still needs to be in public beta by December 2018.
13. Which organisation helped DVLA with the Discovery? Or was it undertaken in house? In house.
14. Question 8 asks about "coding standards and techniques"; are you referring to a) code styling standards, peer reviews, test-driven development etc? Or b) architectural approaches such as particular design patterns or infrastructure setups? A, coding style standards.
15. Is there a requirement to share data with EU for the registered trailers? No.
16. Can you point us to a similar existing service in EU so that a supplier can get some context? No but suppliers can research any existing EU service as a potential benchmark if it would aid their proposal.
17. Can we use the existing staff of DVLA for this project? Following suppliers responses and the resource model proposed, DVLA will confirm supporting DVLA staff to the delivery. Suppliers should indicate any preferences in roles that it may require from DVLA or potential gaps in their resource model.
18. If the discovery has been done, would you provide us the user profiles? Not at this stage of engagement.
19. Do you envisage using GOV.UK PaaS services? No.
20. Would this need to be integrated with Payment services like GOV.UK Pay? Can you give a list of systems which you envisage would need integration? That’s a potential option among other payment providers. Other common components include but not limited to; addressing, logging and auditing.
21. Would there be a different registration process for Trailer types O1, O2, O3 and O4? The DVLA service will require mandatory registration for all commercial use trailers over 750kg travelling internationally and all non-commercial use trailers over 3500kg travelling internationally.The process will be the same for any trailer falling into the scope of the service.
22. What is the preferred technology stack at DVLA for other projects? Not relevant for this stage of engagement.
23. Can you please clarify whether the proposal to be evaluated is for the discovery phase only? Or are you expecting suppliers to include alpha, beta and live phases in their costed proposal? Delivery only, so suppliers should indicate all phases they expect to be involved in the full end to end delivery for public beta.
24. Is there an incumbent supplier present, who has assisted in defining the vision, success criteria etc for this service, or will this be part of the scope of discovery? No incumbent supplier present and no supplier has been involved in the initial discovery.
25. Given the capacity and skill-set evident across the IT Service Creation function and the delivery squad structure, is the expectation that this project will be delivered by a co-sourced, joint team? Following suppliers responses and the resource model proposed, DVLA will confirm supporting DVLA staff to the delivery. Suppliers should indicate any preferences in roles that it may require from DVLA or potential gaps in their resource model.
26. Are we right in assuming that the requirement for suppliers to "provide a potential high level delivery road map" will be reserved for the proposal stage, as opposed to this, the evidence stage? At this stage suppliers should provide a description of the potential features/stages of their delivery road map. Following initial evaluation, suppliers will be asked to provide their delivery road map.
27. Evidence of capability to supply the required resource and deliver the online service into public beta by December 2018. Suppliers should provide a potential high level delivery road map.” - does DVLA have any expectation of the required resource levels? Suppliers should submit the resource model they believe will enable them to meet the required output deliverable.
28. Evidence of capability to supply the required resource and deliver the online service into public beta by December 2018. Suppliers should provide a potential high level delivery road map.” - could DVLA provide any further information on the expected effort for delivery, any external dependencies etc. that might inform a delivery roadmap? Suppliers should include any relevant assumptions, risks etc to their delivery proposal and resource model with the current information available.
29. Evidence of modern software tooling and frameworks used to build synchronous and asynchronous application components” and “Evidence of coding standards and techniques previously used that could be implemented at DVLA” - could DVLA share any information on technology decisions that may have already been taken that might allow suppliers to provide more tailored answers? In particular, expected programming language would be helpful. Suppliers may find the DVLA IT strategy included in the specification useful with regards to the section 'Technical Governance' at this stage of engagement.
30. Please can you advise if DVLA could provide working locations other than DVLA Swansea e.g. a co-locating agreement with other government departments Bristol? Suppliers should submit their options for on and off premise locations.
31. Please can you list what restrictions would be placed on suppliers looking to work from non DVLA locations, eg access to DVLA/government IT networks or applications, physical security for buildings, etc This will be considered and agreed with suppliers based on their proposals.
32. What cloud platforms do DVLA currently use? DVLA considers all cloud platforms, choosing the most appropriate for the specific delivery.
33. A short sharp phone Q&A session this week, would be helpful for DVLA and all suppliers. Could this be arranged? Not at this stage, a Q&A session may be considered at the shortlist stage.
34. To clarify on the response to q7. Would a capped time and materials proposal be deemed non-compliant? No, a fixed cost model is the specified approach.
35. Can DVLA please confirm that this work is for a complete scope of delivery work that is continuous. i.e. between the start phase of delivery and the end of delivery no breaks/pauses in the project are anticipated for budget approval, internal sign off etc? It is DVLA intent that the work will be continuous, however this is dependent upon the successful sign off of deliverables at various stages and progress reviews.
36. Please can you advise on local DVLA policy regarding use of non UK ( but EU) nationals where for the BPSS process in place of Disclosure Scotland certificates local ie certified in country convictions checks are used as per Home Office policy below.

https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants
Unfortunately, as a minimum Disclosure Scotland checks and the requirements for identity checking in line with BPSS (baseline) clearance need to be sought for any individual either attending a DVLA site or with access to DVLA systems unsupervised.

Non-UK Nationals would need to have been resident for 5 years in the UK in order for sufficient checks to be completed to obtain clearance at SC level. In exceptional circumstances where a specialist skill set is required this can be reduced to 3 years, if the CISO is willing to sign off the risk