Awarded to Difrent

Start date: Tuesday 8 May 2018
Value: £123,500
Company size: SME
NHS Digital

CRDA00011a-Prj- 1422 Empowering the Person Portfolio - Head of Delivery

6 Incomplete applications

6 SME, 0 large

19 Completed applications

16 SME, 3 large

Important dates

Monday 12 March 2018
Deadline for asking questions
Wednesday 14 March 2018 at 11:59pm GMT
Closing date for applications
Monday 19 March 2018 at 11:59pm GMT


Specialist role
Portfolio manager
Summary of the work
Responsibility for the delivery & management of Empower the Person portfolio outcomes

Bring new efficiencies to portfolio delivery teams to improve velocity and output of the programme.

Put in place robust programme controls and governance to meet stakeholder requirements
Latest start date
Tuesday 8 May 2018
Expected contract length
6 Months (with option to extend for 3 months)
Organisation the work is for
NHS Digital
Maximum day rate

About the work

Early market engagement
Who the specialist will work with
Head of Product Development
Product Development Directors
Programme Directors
Citizen Health Technology PHC2020 programme Delivery & Technical Teams specifically
• NHS Online,
• Citizen Identity,
• Health Apps Assessment
• Personal Health Record
Other NHS Digital Directorate Leadership Teams as required
Empower the Person Portfolio Senior Responsible Owner (SRO)
External Stakeholders e.g. NHS England, Government Digital Service, Department of Health and Social Care
What the specialist will work on
Responsible for overall leadership and management of the Empower the Person Portfolio to ensure delivery of all ministerial commitments, Personalised Health and Care (PHC) 2020 key outcomes and other agreed milestones in accord with time / cost / quality as per those set out in the PHC2020 Level 1 milestone plan for the following digital programmes:

• NHS Online;
• Citizen Identity;
• Health Apps Assessment;
• Personal Health Record

Establish and maintain effective working relationships with both internal and external stakeholders and lead in the interaction and communications with the NHS England SRO.

Work setup

Address where the work will take place
Primary NHS Digital locations include:

151 Buckingham Palace Road

Skipton House
80 London Rd
London SE1 6LH

1 Trevelyan Square
Boar Lane
West Yorkshire

Bridgewater Place 8th Floor
Water Lane
LS11 5BZ
Working arrangements
- In other relevant office locations when required for delivery
- Remote working
- Some travel required to Leeds and other London sites
Security clearance
Baseline Personal Security Standard

Additional information

Additional terms and conditions
It is intended that this specialist delivery role is outside the scope of IR35

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • The Supplier must have a minimum of five years proven experience in managing and implementing complex digital change and transformation projects including monitoring, managing and reporting on finances (15%)
  • The Supplier must have 2 years demonstrable experience of delivering large scale agile projects including setting up a delivery environment for multidisciplinary teams (8%)
  • The Supplier must have a proven ability of delivering programmes that have complex regulatory requirements including international standards and governing bodies (5%)
  • The Supplier must have demonstrable experience in being able to constructively challenge and remove any unnecessary barriers to service delivery (7%)
  • The Supplier must demonstrate they understand user centred service design practices, Government Digital Service Standards and the assessment process (5%)
  • Minimum of 3 years’ experience in leading a collaborative, dynamic planning process - prioritising the work that needs to be done against capacity and capability of multidisciplinary teams (5%)
  • Demonstrable experience in supporting procurement and commercial management functions to source required outcomes (5%)
  • The Supplier must have demonstrable strong negotiation skills and the ability to influence external partners, suppliers, stakeholders and customers to secure mutually beneficial outcomes (5%)
  • Extensive demonstrable experience of delivering face-to-face presentations to large groups of stakeholders, in often pressured and political situations (5%)
  • Proven track record of managing and mitigating risks and issues strategically (5%)
  • The Supplier must have a recognised management qualification as well as formal programme / project management qualifications or be able to demonstrate equivalent knowledge and experience (5%)
Nice-to-have skills and experience
  • Experience of acting as an Infrastructure Projects Authority (IPA) Reviewer Team Member or Review Team Leader for Department of Health and Social Care and/or Cabinet Office
  • Ability to create concise and insightful communications for dissemination to all stakeholder groups
  • Experience demonstrable of strategic business planning and financial control

How suppliers will be evaluated

How many specialists to evaluate
Cultural fit criteria
  • Able to act in accord with NHS Digitals core organisation values and behaviours as follows (4%):
  • Evidence of being able to works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others (2%)
  • Ability to evidence an honest and transparent approach in all actions and decisions including sharing knowledge across teams (1%)
  • Demonstrable evidence of being able to work well with various senior stakeholders across multiple agencies and teams including having a cohesive approach to working with internal capabilities (2%)
  • Offers and demonstrates a flexible solution-based approach to problems (1%)
Assessment methods
  • Work history
  • Reference
  • Interview
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. NHS has already published a Head of Delivery role twice. Is this the same role republished or a different one?
This requirement has been published again as it is a Portfolio Manager Role rather than A Delivery Manger.
Earlier publications of this requirement have been withdrawn
2. What is the maximum day rate for this opportunity?
The authority has decided not to publish the date rate to encourage more competitive bids.
3. You mention not publishing a rate but our rate is fixed to our DOS2 application, if we have an ideal candidate would you consider authorising our charge rate being increased to accommodate our specialist?
The any changes to rate cards needs to be managed via CCS the owners of the framework. Therefore this cannot be considered.
4. Please could you give an approximate estimation of the percentages of time you think the role will be required be on location at the London sites and Leeds sites and what percentage the individual could be remote working.
% based over 2-week period but is subject to change depending on requirements

70% London (7 days)
20% Leeds (2 days)
10% Remote Working (1 day)
5. We are very interested in this opportunity. However we would respectfully request an extension to the submission deadline.
The deadline for responses are controlled by the portal. The Authority does not have the ability to extend the deadline for responses. The closing date remains unchanged.