The Police and Crime Commissioner for Sussex on behalf of the NPCC Digital Policing Portfolio

Provision of Programme Delivery Services and Portfolio Services for the Digital Policing Portfolio

Incomplete applications

11
Incomplete applications
7 SME, 4 large

Completed applications

9
Completed applications
4 SME, 5 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Wednesday 21 February 2018
Deadline for asking questions Wednesday 28 February 2018 at 11:59pm GMT
Closing date for applications Wednesday 7 March 2018 at 11:59pm GMT

Overview

Overview
Opportunity attribute name Opportunity attribute value
Summary of the work The DPP requires Technical Architecture, Information Assurance and Business Analysis services to support the digital transformation agenda delivery. To establish an evidience base for business cases the DPP's Digital Intelligence and Investigation (DII) programme also requires support in identifying the gaps between the DII "as-is" and "to-be" states in policing.
Latest start date Sunday 1 April 2018
Expected contract length One year with provision for two six month extension periods
Location London
Organisation the work is for The Police and Crime Commissioner for Sussex on behalf of the NPCC Digital Policing Portfolio
Budget range

About the work

About the work
Opportunity attribute name Opportunity attribute value
Why the work is being done The Association of Police and Crime Commissioners and the National Police Chiefs’ Council are working with police leaders to transform policing by 2025 and develop Specialist and Digital Capabilities. By 2025 policing will have efficient, effective, consistent, accessible and secure capabilities for digital public contact and the capture, exploitation, storage and sharing of digital intelligence and evidence. The Digital Policing Portfolio (DPP) seeks to procure services to co-ordinate and support the delivery and implementation of the Digital Intelligence and Investigation Programme. In addition The DPP requires Design Lead, Technical, Information Assurance and Business Analyst services which will support it's Programmes.
Problem to be solved Support the delivery of the Digital Policing Transformation agenda by assisting the DPP in delivering priority three of the vision for 2025 which targets digital policing as a priority for reform.
Who the users are and what they need to do The digital outcomes being sought through this procurement are:

1. As Director of the Digital Policing Portfolio I need a range of services including Design Lead, Technical Services, Information Assurance and Business Analysis to support the programmes within the Portfolio in delivering the ambitious digital transformation agenda that each Programme is tasked with.

2. As Programme Lead for the Digital Investigation and Intelligence Programme I need support to identify the gaps between the digital intelligence and investigation "as-is" and "to-be" states in national and local policing.
Early market engagement
Any work that’s already been done
Existing team The Supplier will be working within a mixed client and supplier delivery team.
Current phase Discovery

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place London Victoria SW1 (this location may change and there may be a requirement to travel for stakeholder engagement events etc.)
Working arrangements Predominant place of work will be the DPP offices for a minimum of three days, travel to other locations , e.g. for stakeholder engagement events, may be required.
Security clearance Minimum DBS Check completed by contract start date

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions All expenses must be pre-agreed and must comply with the Sussex Police Travel and Subsistence Policy.
All vendors must provide sufficient guarantees to meet the requirements of GDPR. Further information website: https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/
Agile projects have a scope that will change over time. These changes won’t require formal contract changes but require the Buyer and Supplier to agree these changes.
The Buyer is receiving government funding to support this programme and may require the Supplier to assist it to comply with the funding terms as regards such matters as reporting. The specific requirements will be included within the Call-Off Contract.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • The Supplier must be capable of providing all services by the 3 April 2018
  • The Supplier must have proven experience of successfully supporting digital transformation projects within multiple police forces.
  • The Supplier's Design Lead services must have two years' experience of ensuring outcomes and outputs are of sufficient quality
  • The Supplier must have two years' experience with public sector clients in the provision of Information Assurance services responsible for ensuring compliance with all aspects of information security
  • The Supplier must have experience within the last 12 months for police and justice clients in the provision of Business Analyst services responsible for supporting development of business change requirements
  • Experience within the last 12 months for police and justice clients in the provision of Business Analyst (BA) services responsible for process mapping of the "as-is" and "to-be" business architectures
  • Experience within the last 12 months for police and justice clients in the provision of BA services responsible for the development of persona based user stories and use cases
  • Two years' experience in provision of BA services responsible for collation and analysis of data flows through "as-is" and "to-be" business architectures, data model creation and collation of data dictionaries
  • The Supplier must have two years' experience in the provision of Business Analyst services responsible for requirement elicitation and requirement documentation functions using industry standard requirement elicitation methodologies
  • The Supplier must have two years' experience for police and justice clients in the management of digital change programmes
  • The Supplier must have experience within the last 12 months in the development and updating of National Target Operating Models for digital capabilities
  • The Supplier must have two years' experience for public sector clients of supporting national procurements
  • The Supplier must have experience of providing input into business case development
Nice-to-have skills and experience
  • Proven experience of successfully supporting and implementing digital transformation projects for police and justice clients
  • Experience within the last 12 months of the development and maintenance of National Target Operating Model for digital capabilities for the police forces
  • Experience of managing suppliers to ensure desired outputs are produced and desired outcomes achieved

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many suppliers to evaluate 3
Proposal criteria
  • Understanding of the requirements
  • Digital Investigation and Intelligence Delivery Plan
  • Experience of successfully supporting and implementing digital transformation projects
  • Previous experience of the Design Lead of ensuring outcomes and outputs are of sufficient quality
  • Previous experience of the Information Assurance lead of ensuring compliance with all aspects of Information Security
  • Previous experience of Business Analysts responsible for supporting the development of business change requirements
  • Previous experience of Business Analysts responsible for process mapping of the "as-is" and "to-be" business architectures
  • Previous experience of Business Analysts responsible for the development of persona based user stories and use cases
  • Experience in provision of BA services responsible for collation and analysis of data flows through "as-is" and "to-be" business architectures, data model creation and collation of data dictionaries
  • Previous experience of Business Analysts responsible for requirement elicitation and requirement documentation functions using industry standard requirement elicitation methodologies
  • Experience of successful collaborative working as part of a mixed supplier-client delivery team sharing knowledge within the team.
  • Approach to skills transfer, knowledge share to enable transition and handover to BAU
Cultural fit criteria The Supplier must have experience for police and justice clients of the development and implementation of skills transfer processes
Payment approach Fixed price
Assessment methods
  • Written proposal
  • Case study
  • Work history
  • Reference
Evaluation weighting

Technical competence

60%

Cultural fit

10%

Price

30%

Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. Please could you advise the max day rate. There is no set day rate and the expectation is that a bidder will propose a day rate with their proposal which will be evaluated in line with the evaluation methodology.
2. The pricing methodology is fixed price - is that a fixed price for the entire project or will the project be SOW-based with either a fixed price per SOW or a fixed overall budget to be divided amongst the SOWs? Given the size and complexity of the project, there will be an initial core fixed price SOW for the duration of the project with potential additional fixed price SOWs with specific deliverables depending on the requirements of the programme and portfolio.
3. Will we be given an in-depth specification on which to base the Fixed Price proposal? The intention is to release a specification to successful Stage 1 suppliers, in order to provide a fixed price response. Programmes of this size often need a certain amount of flexibility. DPP would be looking to the suppliers to suggest the best approaches to this flexibility.
4. Questions demand 12months experience of Police/Justice, one demands working with multiple police forces, which we feel seriously limits the field/size of suppliers. Are we wasting our time applying for this opportunity, as we don't work for multiple police forces, even though the skills you require are our core capabilities across multiple sectors? The essential criteria are based on the scope, scale and complexity of services sought. Previous experience with Police/Justice and working across multiple police forces is considered critical to the successful delivery of this portfolio. Any bidder that does not meet one or more of the essential criteria will not proceed further in the procurement process.
5. Could you elaborate what ‘priority 3 of the vision’ is, both the wider vision and priority 3? - Could you tell us the level of engagement and broad numbers of consultants you are expecting to engage, to help us inform the selection of our TR? - Is the expectation of a mixed programme (civil servants / officers / contractors), and what is the weighting of the mix likely to be? The DPP is responsible for delivering the Policing Vision 2025 by developing nationally consistent services and capabilities enabled by technology. The solutions developed will enable forces to meet the changing demands of the public, more effectively prevent and investigate crime and better handle digital evidence. The DPP will deliver its objectives through a combination of internal and external procured resources. Detailed requirements and indicative demand will be detailed in the information provided to those bidders invited to Stage 2 of the procurement process.
6. In relation to the requirement, ‘The Supplier must have proven experience of successfully supporting digital transformation projects within multiple police forces’, could you clarify whether you mean digital transformation projects that are delivered across multiple police forces, or many instances of digital transformations for individual forces? This requirement requires the Supplier to have proven experience of successfully supporting digital transformation projects that are delivered across multiple police forces.
7. What specific support do they require at Portfolio level, and what Programmes do they need Design Lead and Technical Assurance support with, within the Portfolio? Is the request for a design lead for a programme or for the portfolio? If it is across both, could you identify specific projects / programmes within portfolio will the design lead by a role for? Could you elaborate the expectation of the ‘design lead role’? What domains of design (business, enterprise, technical, data) you expect this role to manage? The Design Lead and Information Assurance role will work at Portfolio Level and provide input where required by the Programmes. The Design Lead will provide services to ensure outcomes and outputs (i.e. methods, requirements, business designs and artefacts that are developed by the business analysis team are of sufficient quality). The Information Assurance role will ensure the Customer and its Programmes are compliant with all aspects of Information Security, including all Legal and Regulatory requirements for Data Protection and the safeguarding of the confidentiality, integrity and availability of all information as part of any end to end process.
8. What activities/deliverables do you consider to be within the remit and scope of the Design Lead service? The Design Lead will provide services which shall ensure outcomes and outputs (i.e. The methods, requirements, business designs and artefacts that are developed by the business analysis team are of sufficient quality).
9. Will the successful supplier be expected to deliver defined and discrete work outputs, for which they will be able to control the resources and own the delivery risk;? Or will the Authority direct and control the delivery of outputs, using the supplier's expertise as required to supplement internal or 3rd party capability? The Supplier will deliver both defined and discrete outputs and input into other 3rd party outputs.
10. Will the successful supplier be expected to fulfil purely client-side cross-portfolio governance roles? Or will you require the supplier to directly design develop and deliver any of the digital policing programme outputs (e.g. online services)? The Supplier will perform cross-portfolio roles providing input where required by the Programmes. The Supplier will also perform Programme Management and support functions for the DII Programme. Detailed requirements will be released to those bidders invited to Stage 2 of this procurement process.
11. Will the successful bidder be precluded from competing for further work packages / delivery engagements in the digital policing portfolio? This will be decided on a case-by-case basis but there may be situations where the bidder is conflicted out of bidding for other opportunities.
12. Can you provide details of the reporting structure, the roles of the digital policing portfolio team already in place, and how our team would interface with the team in place? This information will be provided to those Suppliers invited to bid for Stage 2 of this process.
13. How many projects and programmes are in-flight which would require the assistance and support of our services? There are three DPP Programmes in flight on which the Supplier will provide input where required by the Programmes, these are Digital Public Contact, Digital First and Digital Intelligence and Investigation. The Supplier will also provide Programme Management and Support services for the Digital Intelligence and Investigation programmes.
14. Can you give an indication of the number roles of each discipline (technical, information assurance, business analysis etc) that you would expect to be provided under this service? This information will be provided to those Suppliers invited to bid for Stage 2 of this process.