Awarded to Empiric Solutions Limited

Start date: Thursday 5 April 2018
Value: £200,000
Company size: SME
Medicines and Healthcare products Regulatory Agency

Business Analyst - European Systems

10 Incomplete applications

10 SME, 0 large

30 Completed applications

25 SME, 5 large

Important dates

Monday 12 February 2018
Deadline for asking questions
Wednesday 14 February 2018 at 11:59pm GMT
Closing date for applications
Monday 19 February 2018 at 11:59pm GMT


Specialist role
Business analyst
Summary of the work
Develop process associated with European Systems and support development of outline/full business case. This will involve interviews/workshops with stakeholders and users and requirements translated into business process and contributed to OBC and FBC development. The Business Analyst will also lead development of European Systems based customer journey and persona materials.
Latest start date
Monday 26 February 2018
Expected contract length
6 months
Organisation the work is for
Medicines and Healthcare products Regulatory Agency
Maximum day rate

About the work

Early market engagement
From the analysis work completed to date it is clear that we need to focus on further development of customer journey, persona and high level business process flow models to support the development of OBC and FBC associated with the European Systems programme of work.
Who the specialist will work with
The Business Analyst will work with the Programme Lead, the business and key stakeholders.
What the specialist will work on
Developing European Systems customer journey, persona and high level process flow models.

Work setup

Address where the work will take place
MHRAs Office in London with occasional travel.
151 Buckingham Palace Rd, London SW1W 9SZ
Working arrangements
The Business Analyst will initially be required to work onsite 5 days a week for face-to-face meetings with users.
Security clearance
Disclosure Scotland

Additional information

Additional terms and conditions
This requirement falls outside of IR35

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Have experience gathering requirements
  • Demonstrate track record in mapping, developing and documenting (in simple diagram form) end-to-end processes
  • Have experience with developing customer journey and persona
  • Experience delivering pragmatic not gold plated requirements
  • Ability to translate technical concepts into business language
  • Experience of interpersonal and influencing skills
  • Experience of supporting business case developing
Nice-to-have skills and experience
Experience working in a health, regulatory or scientific environment

How suppliers will be evaluated

How many specialists to evaluate
Cultural fit criteria
  • Share knowledge and experience with stakeholders, users and programme manager
  • Ability to work at a conceptual level and move from abstract to defined requirements
Assessment methods
Work history
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Is this role deemed to be inside or outside of the IR35 regulations?
This requirement falls outside of IR35