Awarded to Checkealos

Start date: Friday 23 March 2018
Value: £19,600
Company size: SME
Cabinet Office - Civil Service HR

User researcher - online psychometric tests

3 Incomplete applications

3 SME, 0 large

3 Completed applications

2 SME, 1 large

Important dates

Thursday 15 February 2018
Deadline for asking questions
Thursday 22 February 2018 at 11:59pm GMT
Closing date for applications
Thursday 1 March 2018 at 11:59pm GMT


Specialist role
User researcher
Summary of the work
To help establish user research that results in clear guidance and support for the development teams to implement usable systems for internal and external users.
Latest start date
Friday 23 March 2018
Expected contract length
20 days up to an additional 20 days
South West England
Organisation the work is for
Cabinet Office - Civil Service HR
Maximum day rate
Up to £500

About the work

Early market engagement
Who the specialist will work with
You will be co-located with multi-disciplinary agile teams managing an existing platform and the introduction of a new recruitment platform.
What the specialist will work on
Research and analysis of candidate expectations, experience and perceptions of online psychometric tests. Research and analysis of what vacancy holders need from online psychometric tests in terms of commissioning tests; understanding and integrating results into candidate selection decisions; use cases.

Work setup

Address where the work will take place
Based in Bristol with occasional travel to headquarters in central London. Travel to other locations is not expected, but flexibility is essential.
Working arrangements
Working around a planned schedule, but with flexibility to influence work dates. T&S not payable at the Bristol office, & travel outside will be subject to Cabinet Office T&S policy
Security clearance
A minimum of BPSS (Baseline Personnel Security Standard) will be required to commence work.

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Demonstrable knowledge, experience in and passion for user-centred design practices for web, service or software development
  • Proven experience of understanding user needs for web content, tools and transactional services, especially those with the most complex user journeys, including assisted digital and users with complex accessibility requirements
  • Proven experience of designing, facilitating and analysing a wide range of qualitative and quantitative user research methods
  • Strong understanding of strengths and limitations of different research methods. Proven experience of presenting user research findings in a wide variety of formats and contexts
  • Proven experience of working in an agile development environment with designers and developers and product managers to create new digital products and services
  • Experience of validating and where necessary updating user needs and user stories that feed into prototype development and influence product direction
Nice-to-have skills and experience
  • Experience of planning, designing and conducting usability testing of prototypes
  • Demonstrable experience of planning, organising and conducting research within UK Government
  • Knowledge of how complex applications can comply with W3C WAI standards, experience of evaluating compliance and research with users with access needs

How suppliers will be evaluated

How many specialists to evaluate
Cultural fit criteria
Work in a collaborative and transparent manner
Assessment methods
  • Work history
  • Scenario or test
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Is this role inside or outside of the IR35 regulations?
This role is considered outside IR35