Cabinet Office - Civil Service HR

User researcher - online psychometric tests

3 Incomplete applications

3 SME, 0 large

2 SME, 1 large

Specialist role: User researcher
Summary of the work: To help establish user research that results in clear guidance and support for the development teams to implement usable systems for internal and external users.
Latest start date: Friday 23 March 2018
Expected contract length: 20 days up to an additional 20 days
Location: South West England
Organisation the work is for: Cabinet Office - Civil Service HR
Maximum day rate: Up to £500

Early market engagement
Who the specialist will work with: You will be co-located with multi-disciplinary agile teams managing an existing platform and the introduction of a new recruitment platform.
What the specialist will work on: Research and analysis of candidate expectations, experience and perceptions of online psychometric tests. Research and analysis of what vacancy holders need from online psychometric tests in terms of commissioning tests; understanding and integrating results into candidate selection decisions; use cases.

Address where the work will take place: Based in Bristol with occasional travel to headquarters in central London. Travel to other locations is not expected, but flexibility is essential.
Working arrangements: Working around a planned schedule, but with flexibility to influence work dates. T&S not payable at the Bristol office, & travel outside will be subject to Cabinet Office T&S policy
Security clearance: A minimum of BPSS (Baseline Personnel Security Standard) will be required to commence work.

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience: Demonstrable knowledge, experience in and passion for user-centred design practices for web, service or software development

Proven experience of understanding user needs for web content, tools and transactional services, especially those with the most complex user journeys, including assisted digital and users with complex accessibility requirements

Proven experience of designing, facilitating and analysing a wide range of qualitative and quantitative user research methods

Strong understanding of strengths and limitations of different research methods. Proven experience of presenting user research findings in a wide variety of formats and contexts

Proven experience of working in an agile development environment with designers and developers and product managers to create new digital products and services

Experience of validating and where necessary updating user needs and user stories that feed into prototype development and influence product direction
Nice-to-have skills and experience: Experience of planning, designing and conducting usability testing of prototypes

Demonstrable experience of planning, organising and conducting research within UK Government

Knowledge of how complex applications can comply with W3C WAI standards, experience of evaluating compliance and research with users with access needs

How many specialists to evaluate

Cultural fit criteria

Work in a collaborative and transparent manner

Assessment methods

Evaluation weighting

Technical competence

55%

Cultural fit

15%

Price

30%

1. Is this role inside or outside of the IR35 regulations?: This role is considered outside IR35