Awarded to Keystream Group Limited

Start date: Monday 12 March 2018
Value: £45,000
Company size: SME
North East and London CSU - South

NELCSU - 17/18 Kent - Kent and Medway WiFi Infrastructure Project – Phase 2 v2

0 Incomplete applications

2 Completed applications

2 SME, 0 large

Important dates

Friday 9 February 2018
Deadline for asking questions
Friday 16 February 2018 at 11:59pm GMT
Closing date for applications
Friday 23 February 2018 at 11:59pm GMT


Summary of the work
A Team of Network engineers (minimum 3 ) is required to Configure and install WiFi and resolve issues at approx 116 GP Practices in the Kent and Medway area.
This is Phase 2 of a Project that started in 2017.
Project management team is already in place
Latest start date
Monday 26 February 2018
Expected contract length
Anticipated finished by 30/04/18
South East England
Organisation the work is for
North East and London CSU - South
Budget range
up to 45K - inclusive of VAT - Capped

About the work

Why the work is being done
There is an NHSE requirement to provide WiFi access to Public and staff in all GP Practice sites.
NELCSU started the project to install the Wireless infrastructure in 2016/17. The 17/18 Project is a continuation of the agreed and approved project.
Problem to be solved
NELCSU need a team to complete Phase 2 of the WiFi infrastructure Project. Approx 116 Practices
The project is already defined and documented but a team of a minimum of 3 x engineers are required to complete the AP and POE switch configuration tasks and visit GP Practices to switch the WiFi services on.

Network Engineers must have previous NHSE GPIT experience and must have current working knowledge Cisco CPE’s
Who the users are and what they need to do
The team must include a minimum of 3 Network engineers that have NHS GPIT experience of WiFi installations preferably in the Kent and Medway area. There are approx 116 Sites to be configured and switched on

The work will require the configuration of AP's & POE switches at GP sites. Troubleshooting and resolution of issues. Liaising with GP Practice Managers and staff.

All works will take place during Practice opening hours

All of the team are required to have excellent Customer service skills and have a calm and professional manner when dealing with all customers
Early market engagement
Configuration design already agreed and documented
Any work that’s already been done
Hardware procurement in progress
Existing team
The successful supplier will need to engage with the:
NELCSU WiFi Project Manager
NELCSU Programme Manager
NELCSU Network Engineers
GP Practice Staff
Current phase

Work setup

Address where the work will take place
All field engineers must have own reliable vehicle as work is field based across GP Practice in Kent and Medway and must be covered for business use
Working arrangements
All field engineers must have own reliable vehicle as will be required to work at GP Practices across the Kent and Medway area
Security clearance

Additional information

Additional terms and conditions
Travel between sites will be paid at standard NHS rates

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Previous NHS Experience - Preferably in the Kent and Medway area
  • Network engineers with previous NHS GPIT experience of WiFI configuration and installations
  • Network Engineer with NHS GPIT experience and working knowledge of POE Switches, Cisco, Brocade and HP Procurve Configurations
  • Excellent Customer Service skills and a calm and professional approach
Nice-to-have skills and experience
Engineers employed within NELCSU Kent and Medway within the last 2 years

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
  • Technical solution
  • Approach and methodology
  • Estimated timeframes for the work
  • Value for money
  • Team Structure
Cultural fit criteria
  • Be transparent and collaborative when making decisions
  • Share knowledge and experience with other team members
  • Take responsibility for their work
Payment approach
Capped time and materials
Assessment methods
Written proposal
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

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