Parliamentary Digital Service
Participants for Parliament's New Website
Incomplete application
1
Incomplete application
1 SME, 0 large
Completed applications
3
Completed applications
3 SME, 0 large
Opportunity attribute name | Opportunity attribute value |
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Published | Friday 9 February 2018 |
Deadline for asking questions | Friday 16 February 2018 at 11:59pm GMT |
Closing date for applications | Friday 23 February 2018 at 11:59pm GMT |
Overview
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Summary of the work | We require a supplier to partner with for a series of participant recruitment projects that will deliver at least 10 rounds of user research with approx. 5-10 participants per round. Participants will largely be specialist user groups including political journalists, lobbyists, and people who currently interact with Parliament's website. |
Location | London |
Research dates | First round of research is likely to be April 2018 |
Organisation the work is for | Parliamentary Digital Service |
Budget range | £1000-£2500 per round of research. |
About the work
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Early market engagement |
About the research
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Description of your participants |
Screeners to be refined for each round of research, but could include: Political Lobbyists: People employed by a lobbying company, who follow the activity of Parliament, and engage with Parliament on a professional basis. Political Journalists: Print, TV or Radio journalists who cover the activity of Parliament as part of their professional role. Local Journalists: Journalists who cover local issues, and use reports, stats or other information put out by Parliament to inform their work. Campaigning Citizens: Citizens who contact their MP about issues that are important to them, in a non-professional capacity Academics: Academics who follow the activity of Parliament as part of their professional role, or as part of study for higher education. Researchers: People who follow the activity of Parliament, for example the reports written, as part of their professional role. Tourists : Visitors to Parliament who have attended as a tourist destination. UK Citizens who have visited Parliament having booked a tour from their MP Travel professionals: People who book tours of Parliament for others Events professionals: People who book event venues for professional events, which can include Parliament. ALL PARTICIPANTS Must not have done research in 3 months. Must be willing to be recorded |
Assisted digital and accessibility requirements |
We will be working with users with assisted digital needs, however that is not part of this current recruitment specification. As a "nice-to-have optional requirement", if the Recruitment Agency has skills and experience working with Assisted Digital users, we may wish to expand their brief to help us with that. |
Research plan |
We have a number of product teams, each running an agile development project in 2 week sprints. We expect to run at least one round of user research in most sprints. However, there may be times when we skip a sprint or slightly change the dates to accommodate annual leave or sickness. Because we have multiple product teams, it is likely that we'll be recruiting for multiple rounds of research simultaneously. |
Research location |
Our requirements will include: LAB-BASED USABILITY TESTING Face-to-face in Westminster based research facility. Participants will be located within reach of London REMOTE, MODERATED USABILITY TESTING Using screensharing software and video. Participants located in England, Wales, Scotland and Northern Ireland. We may also want to add additional research methods in future rounds, including phone interviews and contextual inquiry. |
Access restrictions at location | To enter the building, the participant will have to go through airport style security screening. |
Number of research rounds | An initial 10 rounds, with the potential to extend. |
Number of participants per round | 5-8 |
How often research will happen |
We have a number of product teams, each running an agile development project in 2 week sprints. We expect to run at least one round of user research in most sprints. However, there may be times when we skip a sprint or slightly change the dates to accommodate annual leave or sickness. Because we have multiple product teams, it is likely that we'll be recruiting for multiple rounds of research simultaneously. |
Evening or weekend research |
Additional information
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Additional terms and conditions |
Please note that PDS cannot be associated with the offering or provision of incentives, i.e. no cash, gifts or rewards can be described as offered or provided by us. Our team also cannot handle incentives. Incentives must be provided and fulfilled by the recruitment agency and incorporated in the recruitment costs. The Authority is accredited by Citizens UK (CUK) as London Living Wage Employers. As a condition to this Contract, the Contractor and Sub-contractors providing services to the Authority shall pay to all Personnel assigned to this Contract, as a minimum, the London Living Wage (specifics available on request). |
Skills and experience
Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.
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Essential skills and experience |
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Nice-to-have skills and experience |
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How suppliers will be evaluated
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How many suppliers to evaluate | 3 |
Proposal criteria |
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Assessment methods |
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Evaluation weighting |
Technical competence 40%
Availability 10%
Price 50%
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Questions asked by suppliers
No questions have been answered yet