Bristol City Council

SMART City - Bristol Operations Centre - Programme Leadership & Delivery - Phase 2

Incomplete applications

5
Incomplete applications
2 SME, 3 large

Completed applications

2
Completed applications
2 SME, 0 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Thursday 8 February 2018
Deadline for asking questions Thursday 15 February 2018 at 11:59pm GMT
Closing date for applications Thursday 22 February 2018 at 11:59pm GMT

Overview

Overview
Opportunity attribute name Opportunity attribute value
Summary of the work We require programme leadership and technical expertise to design and deliver SMART city technology and commercial strategies for Bristol Operations Centre. CCTV, Health systems, Traffic & Transport, Energy, Environment and Waste, Public Space Surveillance and Security. To deliver integrated city-wide management and service delivery with innovation, efficiency and revenue generation.
Latest start date Monday 30 April 2018
Expected contract length Expected December 31st Completion (8 months)
Location South West England
Organisation the work is for Bristol City Council
Budget range up to a maximum budget of £400,000

About the work

About the work
Opportunity attribute name Opportunity attribute value
Why the work is being done Bristol City Council (BCC) has been on an exciting journey building our new State of The Art SMART City Operations Centre. Phase 1, the build is complete and we have achieved the most integrated operating model of any other authority in the UK. The exciting development of SMART City is our next phase (Phase 2) which must be completed by 31st December 2018.
Problem to be solved BCC requires experienced Programme Leadership and technical expertise to design and deliver on time and within budget, SMART city technology and commercial strategies for Bristol Operations Centre. This will cover CCTV, Health systems, Traffic & Transport, Energy, Environment and Waste, Public Space Surveillance and Security. The requirement is to ensure integrated city-wide management and service delivery, technological innovation, operational savings and efficiencies, attract new customers/shared services/revenue for Bristol Operations Centre.
Who the users are and what they need to do As a City, Bristol seeks to maintain and build on an efficient and SMART city operating framework for the future. This aligns to the Mare’s aspirations and commitments to innovation.
BCC has committed to a building a leaner, more efficient service delivery for citizens, with an Operating Centre that is well prepared and resilient.
The Bristol Operating Centre must provide a smarter target operating model. To citizen’s this will deliver many improvements. Examples are effective traffic management; technology that will enable increase people's independence, improved camera technology and predictive analytics that will improve crime prevention and protect public spaces.
Early market engagement
Any work that’s already been done We have already built a multi-functional operations centre and
co-locate the cities three control centres - emergency, traffic, estate
management and concierge services.
The Procurement and implementation of an integrated platform and urban traffic management system has been achieved. In addition a change programme associated with staff relocation of three teams has been completed, in preparation for Phase 2. We now have other customers using the Operations Centre facilities.
Existing team The supplier will need to interface with:
Bristol Operations Centre Team.
Bristol Operations Centre Programme staff recruited by BCC.
Bristol City Council (BCC) support functions such as finance, procurement, Test, PMO etc.
BCC Heads of Service.
Partner agencies linked to SMART city, Bristol is Open, University of Bristol, Blue light Agencies and Clinical commissioning groups amongst others.
Existing suppliers and service providers.
Current phase Beta

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place The work will in the majority take place in central Bristol in the Bristol Operations Centre at least 4 days per week. Other ad hoc locations will be required for meetings.
Working arrangements The supplier's team members are expected to be in Bristol 4 days per week in order to ensure cohesion, liaison, delivery and face-to face engagement with relevant stakeholders and team members. Expenses for travel to Bristol will not be paid as this is the designated location of work. Occasional expenses for travel to sites outside Bristol will be expected and should be in accordance with BCC expenses policy.
Security clearance N/A

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Capability for team to work is Bristol City Centre 4 days per week
  • Whole team must be mobilised by 27th April 2018 and available until 31st December 2018
  • Have Proven Programme Leadership and Project Management skills and experience
  • Capability and experience of developing SMART Cities or similar initiatives with other partner organisations and suppliers
  • Experience of Developing Commercial Strategies and Operating Models to deliver technological innovation, revenue, new customers/shared services, operational savings and efficiencies and create Integrated city-wide services
  • Have SMART City Technical/ICT/resources to cover CCTV/Fibre
  • Have SMART City Technical/ICT/resources to cover Health systems
  • Have SMART City Technical/ICT/resources to cover Traffic & Transport
  • Have SMART City Technical/ICT/resources to cover Energy
  • Have SMART City Technical/ICT/resources to cover Environment and Waste
  • Have SMART City Technical/ICT/resources to cover Public Space surveillance and security
  • Experience of writing clear strategies, policies, procedures following appropriate public sector organisational approvals.
  • Experience of delivering timely implementation of all products and services within EU and public sector procurement policies and procedures. Providing timely and accurate technical requirements and guidance to procurement resources.
  • Please provide evidence/proof of capability above using CV's and written explanation of capability and experience
Nice-to-have skills and experience
  • Experience of attracting new customers/organising shared services/Revenue Generation ideally within a SMART city or similar context
  • Have SMART city promotion and marketing Experience
  • Have SMART City Technical/ICT/resources to cover Water

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many suppliers to evaluate 3
Proposal criteria
  • Technical Solutions, suggestions and ideas proposed
  • Approach and methodology
  • How the approach or solution meets user needs
  • How the approach or solution meets BCC & Partners goals, objectives and policies
  • Timeframe to complete the work
  • How risks are dependencies are identified and offered approaches to manage and mitigate them
  • Team Structure and resource profiling
  • Experience of individuals/team included in the proposal
  • Relevant experience and expertise demonstrated on similar projects
  • Value for Money
  • Evidence/proof of experience
Cultural fit criteria
  • Work as a collaborative and innovative team with the existing personnel, suppliers, partners and varied stakeholders
  • Be able to adapt rapidly and make decisions taking into consideration the political nuances within our local authority setting that has officers, members and an elected Mare
  • Take responsibility for their work and minimise risk for the Authority
Payment approach Capped time and materials
Assessment methods
  • Written proposal
  • Case study
  • Presentation
Evaluation weighting

Technical competence

50%

Cultural fit

10%

Price

40%

Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. Question 1 :Can you tell us what is envisioned that suppliers can provide for SMART City Technical/ICT/resources to cover CCTV/Fibre? Answer 1: BCC has its own Fibre network Bnet and CCTV systems in Bristol. CCTV footage is recorded and viewed in real time or historically within the Operating Centre. The CCTV and Fibre infrastructure must be developed to ensure they fully underpin the SMART services being developed, this will mean upgrading CCTV hardware and ensuring subsequent improvements are made to the BCC Bnet fibre network. BCC have a commercial concession partnering agreement for the use of the BCC Fibre network and we are looking to ensure this provides maximum value for the Operations Centre and the Council.
2. Q2: Can you clarify 'Please provide evidence/proof of capability above using CV's---' Are you requiring CVs to be submitted at this stage? If yes, can you provide the email address where CVs should be sent to. A2: Apologies. This was meant for the next stage. There is no need to submit full CV's at this Application Stage.
Against each criteria, please provide brief details of resources and evidence that you have the essential and nice-to-have skills and experience needed. You must provide some evidence for the specific people and their experience that you are proposing to do the work. If you are shortlisted for the next stage, you will be asked to provide more evidence and detail for the same people, skills and experience you said you had in your application. Maximum 100 words per criteria
3. Q3 - Please could you clarify what is referred to as 'Energy' and 'Health Systems', perhaps with some tangible examples? A3. This refers to the internet of things IoT. Examples for Energy could be monitoring heating, solar energy system or a domestic appliance like a fridge. For Health could be room monitors checking a person is moving about in a property or taking a reading such as blood pressure remotely.
4. Q3.Please could you clarify what is referred to as 'Energy' and 'Health Systems', perhaps with some tangible examples? A3a) Further to previous answer, in terms of ‘Energy’, this means working with energy providers, and for Bristol, Bristol Energy to become better informed of people’s habits in the home through analysis on data held through monitors and meters. This will develop new approached to providing technical solutions to help vulnerable people live independently in their own homes. There is no proof of concept at this time.
With regard to health, this means developing an approach to explore how technology will help the city develop telehealth solutions. Once again there is not a proof of concept at this time.
5. Q5. We believe that the Telehealth and broadband/fibre solutions, if deployed on mass, may take longer than the time allocated for Phase 2 - as such would this be a separate initiative? We are expecting focussed and rapid deployment and at this time not anticipating extra time beyond phase 2. These activities are part of the work in Phase 2. However, suppliers can submit more detailed responses if shortlisted and highlight risks, issues, assumptions and dependencies. I will provide more detail in the next answer to this question shortly due to word limit.
6. Q5a) We believe that the Telehealth and broadband solutions, if deployed on mass, may take longer than the time allocated for Phase 2 - as such would this be a separate initiative? A5a) to provide more detail, the objective for Fibre is to develop and implement a new strategy for BCC Fibre Network, this will include the Procurement for fibre support and maintenance as well as optimisation of the existing BCC Fibre Network and contract to ensure commercial viability and delivery. For Telehealth, it will be the re-tender for the existing Telehealth solution and exploring and delivering other telehealth innovations for Bristol.
7. Q4. Following your answer to question 2; can you clarify: 'You must provide some evidence for the specific people' i.e. are you expecting suppliers to name the specific people and/or roles against each of the essential and nice-to-have criteria; OR to provide evidence that the supplier has evidence and experience against each of the essential and nice-to-have criteria? A4. You must provide evidence for the specific people who you are proposing to do the work. Therefore although names are not essential, roles would be advantageous. You should only provide evidence at this stage for the skills and experience you know you have available as more detailed evidence will be required in the next assessment stage if shortlisted and it must correlate to the evidence you gave at this first stage. The more evidence you can show at this stage within your word-limit, the better.
8. If an organisation provides leadership services to the Operations Centre (e.g. as an outcome of this procurement), will that organisation be able to bid for any of the components of the solution designed under/during their leadership? This would not automatically preclude bidding for any of the components of the solution but it would need to be considered on a case by case basis and to allow bidding in these circumstances described, the contracting authority would need to have certainty and demonstrate that competition had not been distorted. Please refer to Regulation 41 of the Public Contracts Regulations (PCR 2015).
9. Is there an existing concept design for this? If so, how advanced is it, and has that involved working with a third party consultant to produce it? BCC's City Innovation Team have produced a draft high level SMART City Strategy and Vision. Phase 1 has been about building our new Operations Centre and an integrated operating model and platform. This has been delivered using a mix of BCC and third party support. Therefore the future design and technology solutions for the SMART City will commence in phase 2 including proof of concepts for whatever solutions are proposed by the successful supplier. We will share the strategy, vision and what work has been achieved so far to all shortlisted suppliers. NDA's need to be signed by shortlisted suppliers.
10. For shortlisted suppliers, through what sourcing tool will the next stage of the competition be conducted? We plan to do this via our e-sourcing portal. In the event you are shortlisted, we suggest you register as soon as possible if not already. Here is the link to the registration:
https://procontract.due-north.com/Login