Awarded to Keystream Group Limited

Start date: Monday 12 March 2018
Value: £125,000
Company size: SME
North East and London CSU - South

NELCSU - 17/18 Kent GPIT Capital Infrastructure - Servers and Switches Project

2 Incomplete applications

2 SME, 0 large

3 Completed applications

2 SME, 1 large

Important dates

Friday 9 February 2018
Deadline for asking questions
Friday 16 February 2018 at 11:59pm GMT
Closing date for applications
Friday 23 February 2018 at 11:59pm GMT


Summary of the work
A Technical Server and Switch team is required to implement the 17/18 Kent Server and Switch Project ensuring all identified assets and works are undertaken to a defined specification and the Project is managed in line with NELCSU requirements and expectations, and within budget and specified deadline
Latest start date
Thursday 1 March 2018
Expected contract length
Anticipated finish by 11/05/2018
South East England
Organisation the work is for
North East and London CSU - South
Budget range
£100 - £125k (incl. of VAT) Capped

About the work

Why the work is being done
There is an NHSE requirement to keep a warrantied environment within the GPIT estate
NELCSU – South supports 8 CCGS in the Kent and Medway area

25 GP Servers have been identified as requiring replacement.
Approx. 70 sites require an audit and possible work to install/configure switches and tidy comms cabinets
Problem to be solved
A team is required to schedule visits and undertake server, switch and comms. cabinet upgrades and replacements in GP Practices in the Kent and Medway area
Who the users are and what they need to do
The team to include the following: Project Manager and a minimum of 4 Server engineers
Server engineers-must have NHS GPIT experience of Server replacements–preferably in the Kent and Medway area.
Excellent current working knowledge of Windows Server 2008,2012,DELL Servers, Hyper V solutions,QNAPS and Licencing, INPS Lan/Aeros, Emis, Docman 7/ 10, Zenworks& McAfee

Network Engineer -NHS GPIT experience, POE Switches, Cisco/Brocade/HPProcurve Configurations

All upgrades will take place during Practice opening hours so careful planning is required

All of the team are required to have excellent Customer service skills and have a calm and professional manner when dealing with all customers
Early market engagement
Hardware Procurement is already in progress – Technical Specs have already been agreed. No technical design work is required
Any work that’s already been done
Hardware that needs to be replaced within this Project has already been identified. Servers will be delivered direct to sites.
Existing team
The successful supplier will need to engage with the:
Capital Program Lead
GPIT Managers
Senior Field Manager
GP Practice staff
Current phase

Work setup

Address where the work will take place
The PM will be based at Kent House, Ashford, Kent TN23 1PP and is expected to be at site for a minimum of 4 days per week

All field engineers must have own reliable vehicle as work is field based across GP Practices in the Kent and Medway and must be covered for business use
Working arrangements
The Engineers will be required to liaise with the Project Team lead on a daily basis who will give them the details of which sites to go to.
The Project Manager will report to the Capital Programme Lead on as required and will be expected to be in the office for a minimum of 4 days per week for
Mileage will be paid at standard NHS rate and calculated from Team Base to Site and back to Base regardless of home location
Security clearance

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Previous NHS Experience - Preferably in the Kent and Medway area
  • Technical Project Manager Lead must have recent GP Practice environment experience
  • Technical Project Manager must have Prince2
  • Server engineers with NHS GPIT experience of Server replacements preferably in the Kent and Medway area
  • Network Engineer with NHS GPIT experience and working knowledge of POE Switches, Cisco, Brocade and HP Procurve Configurations
Nice-to-have skills and experience
Engineers employed within NELCSU Kent and Medway within the last 2 years

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
  • Technical solution
  • Approach and methodology
  • How the approach or solution meets your organisation’s policy or goal
  • Estimated timeframes for the work
  • Value for money
Cultural fit criteria
  • Be transparent and collaborative when making decisions
  • Share knowledge and experience with other team members
  • Take responsibility for their work
Payment approach
Capped time and materials
Assessment methods
Written proposal
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

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