Awarded to Interact Consulting Limited

Start date: Monday 9 April 2018
Value: £157,500
Company size: SME
The Home Office

Interaction Designer for Police Intelligence - NLEDP 082

8 Incomplete applications

6 SME, 2 large

18 Completed applications

13 SME, 5 large

Important dates

Thursday 25 January 2018
Deadline for asking questions
Monday 29 January 2018 at 11:59pm GMT
Closing date for applications
Thursday 1 February 2018 at 11:59pm GMT


Specialist role
Summary of the work
The interaction designer will lead the design of a national police intelligence service based on police officers’ user needs.

The product will be used by Police Forces on a daily basis to manage national intelligence and is hoped to set a design pattern for other search services.
Latest start date
Thursday 1 March 2018
Expected contract length
18 Months
South East England
Organisation the work is for
The Home Office
Maximum day rate
Maximum day rate of £625 excl VAT

About the work

Early market engagement
Who the specialist will work with
The specialist will be working as part of the Law Enforcement Digital Services (LEDS) programme which is developing a service to replace the current Police National Database and Police National Computer.
LEDS will replace the service that police users find intelligence on at a national level with a new UI supported by modernised search capabilities.
As some team members may be more junior or new to agile ways of working, the role will likely include elements of coaching and mentoring colleagues on all levels.
The designer will work on product until it goes live and work on other LEDS products.
What the specialist will work on
The specialist will design the new product (at Alpha stage) for policing intelligence officers and work as part of an agile and user need-led team, alongside other designers including a content designer.
Their work will be informed and iterated based on user needs gathered through user research and usability testing. Key patterns and learning developed in this process will be reused in other products.
The role will involve prototyping on all levels of fidelity, from paper to use of GDS design toolkit. There will a need to work with cross-government design community to help define new cross-government interaction design patterns.

Work setup

Address where the work will take place
Bernard Wetherill House, 8 Mint Walk, Croydon, CR0 with some travel to London and other locations.
Working arrangements
The specialist must be onsite at least 3 days a week. Please note that this role is deemed to be outside of the HMRC IR35 Regulations.
Security clearance
Security Cleared (SC) - an application to obtain SC Clearance can be made if SC is not already held but appointment is subject to accreditation

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Experience of interaction design in cross-functional agile teams
  • Experience of introducing user-centered design to organizations
  • HTML/CSS knowledge
  • Experience of working within Government/public sector
  • Prototyping Experience
  • Experience of leading the design and working autonomously in an agile delivery team
  • Demonstrable ability to work closely with others, including user researchers, front-end developers and product and delivery leads
  • Strong communications skills and the ability to explain design decisions to others, inside and outside of the delivery team
Nice-to-have skills and experience
  • Knowledge of accessibility good practice and experience of designing accessible interfaces
  • Police Domain Knowledge

How suppliers will be evaluated

How many specialists to evaluate
Cultural fit criteria
  • Work as part of a team with our organisation and other suppliers
  • Be transparent and collaborative when making decisions
  • Take responsibility for their work
  • Share knowledge and experience with other team members
  • Have a no-blame culture and encourage people to learn from their mistakes
Assessment methods
  • Work history
  • Interview
  • Presentation
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

No questions have been answered yet