NEL CSU

Health and Justice IT Programme Management and Development (lot 3)

2
Incomplete applications
1 SME, 1 large
2
Completed applications
2 SME, 0 large
Published Wednesday 10 January 2018
Deadline for asking questions Wednesday 17 January 2018 at 11:59pm GMT
Closing date for applications Wednesday 24 January 2018 at 11:59pm GMT

Overview

Summary of the work The provision of a comprehensive programme management and development service along with PMO support to lead, manage and develop a complex portfolio of Health and Justice IT projects across the temporary and secure estate for NHS and non NHS customers.
Latest start date Wednesday 7 February 2018
Expected contract length
Location London
Organisation the work is for NEL CSU
Budget range £180-£230,000 ex VAT

About the work

Why the work is being done NEL CSU Health and Justice team currently undertakes a wide variety of H&J IT projects nationwide (including clinical systems deployment and IT infrastructure etc) for a number of NHS and non NHS customers.
Problem to be solved Service required to support the programme teams with the following:
1. Development of a PMO function and suite of documentation to support and evidence programme and project outcomes specifically tailored for H&J IT environment
2. Set up of processes and procedures to develop new business opportunities and ensure NEL CSU can predict and provide services to suit customer demand
3. Ensuring the transformation flow for each project is identified, defined and managed
4. Manage key stakeholders
5. Put in place robust project controls and governance for existing and new projects
6. Operational and strategic oversight of existing and new projects
Who the users are and what they need to do N/A
Early market engagement
Any work that’s already been done There are a number of live projects currently underway by the operational delivery team. The work we require from this outcome framework is partially done by the operational teams on a project by project basis rather than managed centrally in a cohesive and comprehensive fashion.
Existing team The existing operational delivery team is a blend of FTEs complemented by contract staff and specialist companies.
Current phase Not applicable

Work setup

Address where the work will take place St Leonard's Hospital, Nuttal Rd, London, N1 5LZ

This is the main office base but any staff engaged must be willing to travel nationwide for meetings etc at short notice if required.
Working arrangements Onsite delivery at the office at St Leonard's Hospital is required, apart from when attendance at meetings is required elsewhere.
Security clearance All staff engaged on the programme must be security cleared to:
• HMPSS SC level
• Warwickshire Police security clearance
• Metropolitan Police security clearance

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • 1. Demonstrate a detailed understanding of criminal justice pathways and the role and position of healthcare delivery within those pathways
  • 2. Demonstrate at least 4 years’ experience delivering/matrix-managing complex H&J IT programmes (using industry standard methodologies) within the secure residential and temporary estate, including in last 12 months
  • 3. Have demonstrable experience in reporting, planning, risk, dependency, financial and change management aspects of a programme and PMO in last 12 months within secure residential and temporary estate.
  • 4. Demonstrable expertise in the transition of programmes into a live service environment within the last 12 months within the H&J secure residential estate and temporary estate.
  • 5. Extensive experience of programme management of SPINE compliant NHS Electronic Medical Records Systems
  • 6. Experience of healthcare delivery within Defence Medical Services
  • 7. Experience in the last 12 months of programme managing integrated clinical systems for police custody, courts and liaison and diversion services
Nice-to-have skills and experience

How suppliers will be evaluated

How many suppliers to evaluate 3
Proposal criteria
  • 1. Extent to which the proposal describes how the proposed service meets the 7 essential skills and experience criteria and 5 cultural fit criteria
  • 2. Quality and suitability of proposed solution/approach to NEL CSU’s request
  • 3. Description of how incoming service will integrate with existing delivery teams
  • 4. Team structure, organisational make-up and quality of submitted CVs.
  • 5. Value for money of the proposed solution. Innovation (any alternative proposals to deliver the services or to improve the quality of the services delivered).
  • 6. Service quality - how do they ensure they are providing the right people for the job, how do they assure quality of delivery during the work package
Cultural fit criteria
  • Collaborate well with various senior key stakeholders across multiple organisations
  • Offer and demonstrate a flexible approach
  • Operate with sensitivity and inclusiveness in a workplace with mixed skills and experience
  • Provide an honest and transparent approach in all actions and decisions
  • Work across organisational boundaries in a very demanding, high-output environment.
  • Behave with integrity at all times
Payment approach Capped time and materials
Assessment methods Written proposal
Evaluation weighting

Technical competence

60%

Cultural fit

20%

Price

20%

Questions asked by suppliers

1. Can you please confirm that essential requirements 5. ("Extensive experience of programme management of SPINE compliant NHS Electronic Medical Records Systems") and 6. ("Experience of healthcare delivery within Defence Medical Services") have both been correctly categorised as 'essential' rather than 'nice to have'? If essential, this is likely to significantly limit the number of suppliers eligible to respond to this opportunity. Yes, these are essential criteria. It is extremely important to us that whatever team we engage fully understands the complexities, detail and background of the work that we do.
2. Can you also please confirm that essential requirement 2. ("Demonstrate at least 4 years’ experience delivering/matrix-managing complex H&J IT programmes (using industry standard methodologies) within the secure residential and temporary estate, including in last 12 months") has been correctly categorised as 'essential' rather than 'nice to have'? If essential, this is likely to significantly limit the number of suppliers eligible to respond to this opportunity. Yes, these are essential criteria. It is extremely important to us that whatever team we engage fully understands the complexities, detail and background of the work that we do.