Awarded to Mason Advisory Limited

Start date: Monday 5 March 2018
Value: £393,000
Company size: SME
Ambulance Radio Programme

Programme Management Office Lead and Support

7 Incomplete applications

5 SME, 2 large

13 Completed applications

11 SME, 2 large

Important dates

Wednesday 20 December 2017
Deadline for asking questions
Wednesday 27 December 2017 at 11:59pm GMT
Closing date for applications
Wednesday 3 January 2018 at 11:59pm GMT


Summary of the work
ARP requires support to design, embed and monitor process improvements and provide additional PMO support. The requirement is split in to 7 discrete Work Packages:
A: Issue Management
B: Risk Register
C: Reporting
D: Document Management
E: Change Control
F: Additional PMO Support
G: Optional Service Support: fte Planner
Latest start date
Monday 5 March 2018
Expected contract length
12 months
Organisation the work is for
Ambulance Radio Programme
Budget range
Budget : up to £300,000.

About the work

Why the work is being done
ARP is looking to procure specialist PMO resources to support the existing opportunities and address improvement areas within the existing ARP PMO function for a period of 12 months from 1 March 2018.
Problem to be solved
The current PMO focus is centred on administration. However, ARP has a strong objective to create a PMO which is more directive and assurance led and one that has disciplines centred on/ around the Programme Master Plan. Work has begun to recalibrate and restructure the PMO function and to design and deliver a new PMO service offering.
Who the users are and what they need to do
The ARP Programme Plan is an emerging programme; it is the collection of a set of existing stand-alone projects in to one programme governance structure.
Early market engagement
A scoping exercise has been conducted and has resulted in a series of findings that will require immediate delivery of priority work packages to address a number of improvement areas.
Any work that’s already been done
Existing team
The existing PMO team comprises: 3 PMO Managers, 2 PMO Support Staff and 1 PMO & Technical Support Staff. We are also actively recruiting for 2 PMO Analysts to start in the New Year.
Current phase

Work setup

Address where the work will take place
The PMO is currently based in our London office but may be required to attend meetings across the UK and at our Barnsley office.
Working arrangements
We require one full-time equivalent (fte) Interim Head of PMO, one fte Senior PMO Lead and a further one 0.5 fte PMO Specialist. There is an expectation that one fte is always on site for 7.5 hours per day during working hours (08.30-5.30).

Optional service requirement: One fte Planner for approx 6 months.
Security clearance

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • have experience of similar successful projects, including case study
  • confirm capacity and availability to meet ARP requirements
Nice-to-have skills and experience
demonstrate experience of similar successful projects within an NHS environment, including case study

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
  • Detail similar projects and outcomes achieved, together with any added value offerings. (10%)
  • Provide a draft method statement for the entire proposal including timeline and detailing the support offered.
  • Detail the qualifications and experience of individuals who will be working with our team.
  • Detail your expectation of ARP team involvement to support this activity together with any pre-requisites, both technical and environmental.
  • Detail how you will meet the technical requirements stated above.
  • Highlight the challenges you expect to be faced with and the approach you will adopt to overcome these challenges.
  • Please provide contact details (including email address) of two recent/ current clients for who you have deployed similar services.
Cultural fit criteria
  • Work as a team with our organisation
  • Be transparent and collaborative when making decisions
  • Have a no-blame culture and encourage people to learn from their mistakes
  • Share knowledge and experience with other team members to upskill the BAU team
  • Challenge the status quo
Payment approach
Fixed price
Assessment methods
  • Written proposal
  • Case study
  • Work history
  • Reference
  • Presentation
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Q: How many days a week will you require the part-time PMO Specialist?
A: It is likely that this will be required 0.5 fte over 3 days per week.
2. Q: Where is the London Office?
A: The ARP London office is in the Euston / Warren Street area : NW1 2PL.
3. Q: Is it possible to have an extension to the deadline of the 3rd January?
A: The deadline of 3rd of January is for registering interest and submitting a summary response on the CCS Digital Marketplace. The deadline for submission of the full tender response on the Delta eTendering portal is Weds 17 January.