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Ministry of Defence - Defence Logistics

DSN - Data Quality, Data Governance &Master Data Management Capability

5 Incomplete applications

2 SME, 3 large

15 Completed applications

6 SME, 9 large

Important dates

Wednesday 13 December 2017
Deadline for asking questions
Wednesday 20 December 2017 at 11:59pm GMT
Closing date for applications
Wednesday 27 December 2017 at 11:59pm GMT


Summary of the work
A Pre-discovery phase for a programme of DQ, Data Governance and MDM assessment and identification of key problem areas. Involving thorough investigation of current landscape, realistic estimate of the scale of problems and practical, costed recommendations for a programme of meaningful improvement/correction. Enabling informed decision of best way to proceed.
Latest start date
Monday 29 January 2018
Expected contract length
until 31 March 2018
South West England
Organisation the work is for
Ministry of Defence - Defence Logistics
Budget range
£250 - £750K (ex VAT) Assumed that any T&S costs are included in overall price and within agreed budget ceiling.

About the work

Why the work is being done
This work is to be done in support of the Defence Support Network (Information Services) (DSN(IS)) sub-strategy. This sets out the ICT response to departmental and operational needs in the context of wider Government imperatives and provides a guiding view of how logistics can meet the challenges and opportunities provided by digital technologies. The Defence budget remains challenged and digitisation provides opportunities for achieving ‘more with less’. DSN(IS) will seek to transform the existing portfolio of legacy systems and applications. This will optimise the applications of today and add capabilities for the future capitalising on industrial and academic innovation.
Problem to be solved
Understand baseline for MDM, DQ, Data Governance. Assessing current Logistics DQ/Data Governance and MDM initiatives operating within Defence and any benefits expected.
Against a meaningful sample – analyse DQ, data refresh frequency, MDM, Data Governance, integration approach and any costs associated with each key data source to identify effectiveness, shortcoming and accompanying risks.
Identify and understand key internal and external Logistics data sources for Defence.
Develop a roadmap, aligned with Industry best practice (e.g. ISO8000), enabling the required DQ, DG and MDM level to be achieved within an acceptable and realistic (estimated) timescale for the activity.
Who the users are and what they need to do
We must be able to identify our Master Data and its sources, the maturity and effectiveness of our Data Quality/Data Governance to drive cohesion, aid future integration and improve the decision making capabilities of the organisation.
Early market engagement
Prior to advert release Industry data pack released via Team Defence Information (TDI) website.
Any work that’s already been done
The Defence Logistic Directorate information enablers vision and strategy. The DSN (IS) Sub Strategy and supporting report. In addition multiple reports have been conducted by the Support Chain Information Services (SCIS) within the Defence Equipment and Support (DE&S) and others regarding Master Data Management (MDM) and Data Quality (DQ) benefits in Logistics across Defence. All of which contain only some evidence to quantify the current state of Logistics DQ and MDM and are centred on IT solutions with minimal focus on the benefits and return of investment to the business.
Existing team
The provider will be expected to work closely with a team within Defence Logistics and staff within the Defence Equipment and Support (DE&S) organisation (primarily the Support Chain Information Service (SCIS) Project Team) as product owners and subject matter experts.
Current phase
Not applicable

Work setup

Address where the work will take place
MOD Abbeywood, Filton, Bristol, BS34 8HW
Working arrangements
The supplier will work closely with the MOD teams in Bristol. It is anticipated that whilst most work will be conducted remotely regular contact with Defence Logistics (DL) is maintained. The contractor will base some resource with DL at key points throughout the engagement. The cost of attending any meeting or performing tasks away from the contractors premises shall be borne by the future contractor. The supplier will submit weekly reports to the Service Manager regarding the status of the project, achieving key milestones and issues that may impact on timescales and cost. Significant updates required as necessary.
Security clearance
SC must be in place prior to contract commencing due to nature of projects. SC status must be valid for duration of contract. Supplier Cyber Protection Assurance Questionnaire must be completed ( (Risk Assessment Reference RAR-9X5B4ER7)

Additional information

Additional terms and conditions
These MOD DEFCONs from part of the Call-Off Contract : DEFCON 76(Edn12/06) Contractors on Site; DEFCON 531(11/14) Disclosure of Information; DEFCON 659A (02/11) - Security Measures
Suppliers must use the Authorities Payment Tool (called CP&F) or be prepared to sign up to the tool.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Demonstration of delivering projects at speed with clearly identified deliverables and timescales 25%.
  • Working with third party stakeholders 5%.
  • Relationship management 3%.
  • Good planning, coordination, communication and project management skills 10%
  • Have experience of working in blended, multi-discipline, multi-vendor team environments focused on meeting user needs using agile methodologies and delivering digital improvement outcomes 5%
  • Technical expertise in Data Quality, data Governance and Master data Management 40%.
  • Have experience of working on three or more digital by default Government services with high transaction volumes and meeting digital by default service standard criteria 5%.
  • Managing complex array of risks and issues in Government departments 2%.
  • Must be able to provide a flexible resource profile that can adapt to demands across the engagemen 5%.
  • Experience of using Agile methodologies to plan and deliver improvements - 5%
  • Have ability to think creatively and be able to articulate innovative ideas to solving complex business & IT problems (5%)
Nice-to-have skills and experience
recent relevant experience working on MOD projects

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
  • Technical solution
  • approach and methodology
  • How the approach or solution meets user needs
  • How the approach or solution meets your organisations policy or goal
  • Estimated timeframes for the work
  • How they have identified risks and dependencies and offered approaches to manage them
  • Team structure
  • Value for money
Cultural fit criteria
  • Experience of working with (and knowledge transfer to) Government departments such as the MoD
  • vidence of how the supplier has typically integrated with an existing team, take ownership of problems and resolves issues
Payment approach
Fixed price
Assessment methods
  • Written proposal
  • Work history
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. It states in this advert: Supplier Cyber Protection Assurance Questionnaire must be completed, do we do that now and it is part of the marking or only if selected for the next stage.
Please complete the Cyber Questionnaire when submitting your application. Successful completion of the questionnaire would then be a factor in deciding which suppliers move to the next stage.
2. The individuals that would lead this activity (who have directly relevant knowledge, qualifications and experience) will be on annual leave with effect from 15th December, returning to work on 2 January 2017. This leave coincides with this year's Christmas holiday. Can the Authority extend the submission date to 10 January 2018 to enable us to submit a coherent and deliverable fixed price for this work?
As the standard response time on DOS is 2 weeks from the date the requirement is published, the deadline was automatically provided by the portal and we were unable to amend it
3. Please explain how we should interpret the percentage listed against each item in "Essential skills and experience", especially as these figures do not add to 100%.
Please use this as a guide to submit your responses. Total for this section adds up to 110%.
4. Can you provide a link to the Industry Data Pack, accessible to all eligible bidders (not requiring credentials to a limited site such as TDI).
The DSN-IS data pack is now visible to non-members on the TD-Info website, the link is
5. We would like to partner with another organisation and use experience from both organisations in our PQQ responses. Is this acceptable to the authority? If so, would the authority like us to identify in our responses which organisation carried out the work being referred to?
It is acceptable for the Authority if one company subcontracts another. However, the Authority cannot accept open joint bids.
6. We would like to partner with another organisation and use experience from both organisations in our PQQ responses. Is this acceptable to the authority? If so, would the authority like us to identify in our responses which organisation carried out the work being referred to?
It is acceptable for the Authority if one company subcontracts another. However, the Authority cannot accept open joint bids.