Department for Work and Pensions

Family conflict

Incomplete applications

3
Incomplete applications
3 SME, 0 large

Completed applications

2
Completed applications
2 SME, 0 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Friday 1 December 2017
Deadline for asking questions Friday 8 December 2017 at 11:59pm GMT
Closing date for applications Friday 15 December 2017 at 11:59pm GMT

Overview

Overview
Opportunity attribute name Opportunity attribute value
Summary of the work We are looking to recruit parents who are either currently experiencing - or have recently experienced - relationship conflict with their partner. In this discovery phase, we intend to conduct depth interviews in order to; understand their experience, identify key challenges, and explore any support they may have received.
Location London
Research dates Mid-January 2018 to mid-March 2018
Organisation the work is for Department for Work and Pensions
Budget range Total recruitment budget = £6,500 (including participant incentives of approximately £50/per hour).

We will source and pay for our own research venues directly, so these do not need to be budgeted for.

About the work

About the work
Opportunity attribute name Opportunity attribute value
Early market engagement

About the research

About the research
Opportunity attribute name Opportunity attribute value
Description of your participants Participants must include parents:
- who are currently experiencing relationship conflict with their partner (e.g. may be attending relationship counselling)
- who are either married, cohabiting, separating, or recently separated/divorced.
- who have children under the ages of 16.
- live in low-income or 'just about managing' households.

A proportion of this sample should also include parents:
- with low digital skills.
- who are part of a same-sex parental couple.
- who are unemployed and/or have an unemployed partner.

*Please note, we will be interviewing individuals only, so it is not necessary to recruit both members of the parental couple for the purpose of this research.
Assisted digital and accessibility requirements
Research plan Initially, this discovery phase research is likely to involve fortnightly depth interviews (60 - 90 minutes) with parents who are either in relationship conflict, or have recently experienced relationship conflict with their partner. We will be looking to understand their experience, their key challenges, and any services or support they may have received.

Later on in the discovery phase, we may show participants some early-stage concepts/prototypes/research stimuli and ask for their feedback, in order to inform our thinking and possible future design work. There is unlikely to be any usability testing involved.
Research location - Predominately Greater London.
- Ideally we would also like to conduct some research with participants outside London (e.g. Sheffield or Leeds).
- All research is likely to take place either in the participants home, or a neutral location. There are unlikely to be any lab sessions required.
Access restrictions at location Venue(s) currently unknown, but we will expect the research agency to find out about any access needs the participants may have, so that we can ensure that the research session is accessible for them.
Number of research rounds 6-8
Number of participants per round 4-5 participants per round
How often research will happen Once a fortnight
Evening or weekend research

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience Have experience recruiting low-income and unemployed participants
Nice-to-have skills and experience
  • Have experience recruiting participants with low digital skills
  • Have experience recruiting participants with relationship difficulties

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many suppliers to evaluate 10
Proposal criteria
  • Delivery of participants within estimated timeframes for this work
  • Breakdown of recruitment costs and incentives
Assessment methods Written proposal
Evaluation weighting

Technical competence

30%

Availability

50%

Price

20%

Questions asked by suppliers

No questions have been answered yet