Highways England

Oracle Cloud Project Support Services

Incomplete applications

4
Incomplete applications
1 SME, 3 large

Completed applications

5
Completed applications
1 SME, 4 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Monday 20 November 2017
Deadline for asking questions Monday 27 November 2017 at 11:59pm GMT
Closing date for applications Monday 4 December 2017 at 11:59pm GMT

Overview

Overview
Opportunity attribute name Opportunity attribute value
Summary of the work Oracle Fusion was selected in 2014 to replace our legacy finance system, Oracle E-Business Suite. The new system needs to be implemented by 1 April 2018. Required services using project management methodologies are:
Planning, team building, document design and system business design, definition of training requirements, identification of delivery challenges.
Latest start date Friday 1 December 2017
Expected contract length 7 months
Location West Midlands
Organisation the work is for Highways England
Budget range £230,000

About the work

About the work
Opportunity attribute name Opportunity attribute value
Why the work is being done Oracle Fusion was selected in 2014 to replace our legacy finance system, Oracle E-Business Suite.
There has been good progress made in building the new Oracle Fusion solution for our finance, procurement and inventory system. However, an assessment by the project team and senior users indicated that the level of business change required was greater than originally envisaged.
An impact assessment has been carried out to fully assess the level of change required and how the business can be made ready to receive the new system. This has allowed an implementation date of 1 April 2018 to be set.
Problem to be solved Highways England is implementing Oracle Fusion to accommodate the move to Cloud based services. A Service partner is required to;
To create clear, pragmatic, manageable plans and design documentation for the Oracle ERP Fusion Digital IT Programme.
To build teams to define system business design for the Oracle ERP Fusion Digital IT Programme. Using appropriate project management methodologies.
To build teams to define system Training requirements for the Oracle ERP Fusion Digital IT Programme. Using appropriate project management methodologies.
To Identify warning signs and provide decisive responses to significant delivery challenges.
Who the users are and what they need to do This is an Enterprise Wide system roll-out. Key stakeholders within Highways England are; Finance Directorate, ITD Directorate, Highways England Executive, third party suppliers and the Department of Transport.
The IT programmers are resourced by a range of specialist resources; civil servants, contractors and interims.
Early market engagement
Any work that’s already been done The project has completed the discovery phase. Where we have assessed users needs it and whether other services exist. In the discovery phase our main aim was to understand and map out the user journey.
Alpha is the development phase that comes after discovery and is completed. In the alpha phase we have built prototypes of our service, tested a prototype with users and demonstrate that the service we want to build is technically possible.
Existing team The existing team is a mix of both internal and external resources. There are currently 4 external parties involved in the implementation.
Current phase Beta

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place Birmingham.
Working arrangements The team is expected to be onsite as a minimum 3 days and week.
They will have to attend (in person) any project level meetings.
Security clearance Disclosure of Scotland

Additional information

Additional information
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Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • A CCAB qualified accountant with extensive experience of managing ERP IT programmes using agile project management methods and appropriate scope management.
  • Demonstrate understanding of delivering Oracle Fusion Digital services/ products to the Government Digital Service standard and delivery issues.
  • Demonstrate experience of successful delivery of complex IT projects over time and with a clear approach to resolution of issues and risk mitigation
  • Demonstrate experience and in-depth knowledge of Government Road Investment Strategy (RIS).
  • Demonstrate experience and in-depth knowledge of understanding Oracle Fusion Business design requirements.
  • Demonstrate experience and in-depth knowledge of understanding Oracle Fusion Training requirements.
Nice-to-have skills and experience
  • Experience in Roads investment Strategy (RIS) and Strategic Road Network (SRN) Infrastructure requirements and business processes, issues and solutions
  • Previous successful experience delivering Oracle Fusion financials and digital services within Government
  • Demonstrate understanding of technical architecture, agile delivery, IT reusable services and technical design patterns
  • Accreditation to recognised industry standards in project and Programme management (Prince 2, MSP Practitioner, MAPM or equivalent)
  • Understanding of Service Delivery to ITIL standards
  • Experience of challenging and removing unnecessary barriers to service delivery
  • Provide demonstrable experience of creating and assuring end to end plans, mapping out dependences and work breakdown structures
  • Experience of managing expectations and reporting to a wide range of internal departmental and cross Government stakeholders including those at a senior level

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many suppliers to evaluate 3
Proposal criteria
  • The proposed approach and methodology
  • How the approach or solution meets business or policy goal
  • Clear plan for estimated timeframes for the work
  • Clear plan for risks and dependencies and offered approaches to manage them
  • Value for money
  • Statement of work criteria.
Cultural fit criteria
  • Able to start on the work immediately.
  • Have excellent communication skills with staff at all levels of the organisation
  • Adhere to Highways England’s Code of Conduct
  • Will take responsibility for their work
  • Be willing to collaborate and partner, including with other suppliers and Highways England staff at all levels
  • Proactively share knowledge and experiences with members of team, especially with junior Highways England staff
  • Be innovative and promote ideas and suggestions as applicable
  • Focus on achieving value for money in all activities
Payment approach Fixed price
Assessment methods
  • Written proposal
  • Work history
  • Reference
Evaluation weighting

Technical competence

60%

Cultural fit

20%

Price

20%

Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. Given your procurement has the evidence stage for DOS submission date of the 4th of December, please could you confirm the correct start date as it is currently listed on the DOS overview notice as the 1st of December? The requirement is urgent given the timeline of the project and support needs to start no later than one week after the contract is let.
2. Can you provide a summary of the project governance structure and show where the Service Partner will fit within it? The service partner will report directly to the Project Manager and their team to deliver the requirement of their workstreams. They will work independently on the products required to the deadlines.
3. Do you have any expectation that Service Partners should propose only an individual or would a small team be acceptable to meet the procurement requirements? If a team, what skill/grade mix are you looking for? An individual to to take responsibility for the workstream is required. Where necessary they will be supported by staff from within HE.
4. Do you have any expectation that Service Partners should propose only an individual or would a small team be acceptable to meet the procurement requirements? If a team, what skill/grade mix are you looking for? An individual to take responsibility for the workstream is required. Where necessary they will be supported by staff from within HE.
5. Please confirm whether the requirements to build teams (to define system business design and to define system Training requirements) also include managing the team to then build and deliver the system business design/Training. Or is the Service Partner’s work complete once the team is in place? They are required to deliver the whole workstream including the business design. The training element is likely to be done through on-line functionality but an element of hands-on training may be required.
6. Please clarify whether “document design” and “design documentation” means “document the design” or “design the documentation”. If the former does this include documenting design produced by another team or is the Service Partner responsible for creating the design? Please can you clarify and explain what type of design documentation the Service Partner will create? We would expect on this project there are many types of design documents (such as process, system functional, system technical, data conversion, integration, support etc) many of which are delivered by the existing suppliers and different types of design document require different types of skills/resources. The work is to document the 'to be' process design. Much of this will be provided by the out of the box Oracle Fusion processes but it needs to be tailored to HE requirements with the help of business users and process owners.
7. Please can you confirm what the requirement is that would need a CCAB qualified accountant? It is essential because they need to ensure that the processes are compliant with accounting requirements and have the expected controls.
8. Please can you confirm what requirement you are looking to fulfil that would require experience and in-depth knowledge of Government Road Investment Strategy (RIS)? Some of the processes are required to meet Highways England's specific needs working with a contruction related supply chain. Either speicfic knowledge of HE, the utilities or construction sectors is required.