Awarded to PA Consulting Services Limited (UK)

Start date: Monday 8 January 2018
Value: £3,999,000
Company size: large
Army HQ - Andover

Provision of DLMC Bridging-on-Boarding Project Transition

4 Incomplete applications

1 SME, 3 large

1 Completed application

0 SME, 1 large

Important dates

Tuesday 14 November 2017
Deadline for asking questions
Tuesday 21 November 2017 at 11:59pm GMT
Closing date for applications
Tuesday 28 November 2017 at 11:59pm GMT


Summary of the work
The Defence Learning & Management Capability (DLMC) Programme is tasked with on-boarding the TAFMIS training system in house to Information Application Services (IAS). DLMC and IAS require a supplier to manage the project to migrate the system, the service operations and management to IAS.
Latest start date
Monday 15 January 2018
Expected contract length
10 months for migration plus ongoing support out to Mar 19
South East England
Organisation the work is for
Army HQ - Andover
Budget range

About the work

Why the work is being done
The Defence Learning & Management Capability (DLMC) Programme is tasked with on-boarding the TAFMIS training system in house to Information Application Services (IAS). DLMC and IAS require a supplier to manage the project to migrate the system, the service operations and management to IAS.
A Copy of the Statement of Requirement (SOR) & additional information can be obtained from from 1400hrs 15 November 2017. Please note this requirement has not yet receieved financial approval but will obtained prior to Contract Award.
Problem to be solved
This will be the project implementation phase, taking the planning from the discovery and project initiation and executing the plans for the technical migration of TAFMIS to IAS, the migration of service management and operations and the development/test of TAFMIS to IAS. The supplier will also provide the necessary support post migration until DLMC starts to replace TAFMIS services. The supplier will also be required to provided commercial, TUPE, employment rights, IPR/licensing advice working alongside Crown Servant SME’s to ensure the smooth migration.
Who the users are and what they need to do
There are approximately 4000 users of the system with about 1000 accessing on a monthly basis from all of the 3 services. The TAFMIS users can be divided into the following groups:

a. The main users of the system are the training schools in the MoD to manage the training.

b. A central group that is responsible for creating the courses and reporting on the trainings for MIS purposes.

c. Instructors who use the system to view course schedules, activities and allocations.

d. Trainees who use interact with the system primarily via surveys.
Early market engagement
Any work that’s already been done
The DLMC Programme has undertaken discovery, planning and project initiation phases with suppliers in preparation for the implementation of the migration and ongoing support. Theses initial phases have enabled a good understanding of TAFMIS as applications and as a system, created a costed plan, created a transition approach and detailed planning for the migration of each aspect of TAFMIS.
Existing team
The supplier will work to the DLMC Programme Manager and will need towork in partnership with IAS technical and support teams, who will take on the operating and run of TAFMIS
The supplier will be required to work as ‘one team’ with all programme stakeholders, including the DLMC PMO, the Army Recruiting and Training Division (ARTD - who currently service manage the TAFMIS contract), IAS, ISS (responsible for the development of future DLMC services) and business representatives from each Front Line Command.
Current phase
Not applicable

Work setup

Address where the work will take place
The place of delivery of the contract shall be at such location as agreed between the supplier and the Authority, the locations where the supplier will be required to work will be Army HQ in Andover, and DXC in Hook.
Working arrangements
The supplier will be expected to:

- Deliver within IAS and MoD standards, policies and processes including commercial structures.
- Work collaboratively in multi stakeholder, supplier and functional teams.
- Be responsible for expenses to supplier sites.
Security clearance
Security Clearance (SC) will be required for the duration of the role. Incumbents are to follow both the letter and spirit of Army Headquarters security regulations.

Additional information

Additional terms and conditions
DEFCON 5J (Edn 18/11/16) Unique Identifiers; DEFCON 76 (Edn 12/06) Contractors on site; DEFCON 129J (Edn 18/11/16) Electronic business Delivery Form; DEFCON 516 (Edn 04/12) Equality; DEFCON 520 (Edn 02/17) Corrupt gifts and payments of commission; DEFCON 522 (Edn 18/11/16) Payment and Recovery of Sums Due; DEFCON 531 (Edn 11/14) Disclosure of Information; DEFCON 534 (Edn 06/17) Subcontracting and Prompt Payment; DEFCON 566 (Edn 10/16) Change of control contractor; DEFCON 642 (Edn 06/14) Progress meetings; DEFCON 658 (Edn 10/17) Cyber

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Proven track record of successfully planning and implementing service transition and migration of large applications and service operation and management to an alternative supplier within the last 24 months. (5%)
  • Demonstrable experience in leading commercial, legal, TUPE/HR and IPR aspects of a large IT contract disaggregation project. (5%)
  • Proven and recent experience of implementing the necessary quality assurance for a large-scale migration of applications and transition of service operations and management to an alternative supplier. (1%)
  • A supplier who has a strong working knowledge of MoD training and learning management systems.(1%)
  • Recent experience in providing solution architecture for migration of application services and the programmatic steps to deliver the migration. (1%)
  • Recent experience in migrating from and to a VMWare data centre technology in particular VCentre and VSphere. (1%)
  • Recent experience of migrating and deploying services Windows 2008,2012 OS and SQL server 2005, 2012, 2014. (1%)
  • Recent experience in the development technologies and frameworks of C++, VB, VB.Net, C#, Java, MVC and thick client provisioning through Citrix. (1%)
  • Recent experience migrating Business Intelligence and data warehousing technologies of SAP Business Objects. (2%)
  • Recent and proven experience in training and scheduling systems and data level integration techniques. (1%)
  • Recent experience in migrating training solutions. (1%)
  • Recent experience in providing development teams to decompose source code to understand application functionality and replace/refactor with another service. (2%)
  • Recent experience of delivering information services within MoD polices of JSP 440 and JSP 604 to gain Defence Assurance and Information Services accreditation. (1%)
  • Recent experience of providing technical teams to support applications in service from 1st – 4th line against ITIL practices. (1%)
  • • Demonstrate commitment to excellence and improvement, through seeking actionable feedback and setting targets. (1%)
Nice-to-have skills and experience

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
  • Approach to taking outputs from previous phases to execute the migration of TAFMIS and support in service. (10%).
  • Approach to working alongside Crown Servant SME’s to provide commercial, TUPE, employment rights and IPR/licensing advice into the project (10%).
  • Provide core team structure and CVs of those who could be part of the service and their experience relevant to this requirement. (5%)
  • Provide two reference able client-focussed case studies where your company have provided the desired service similar to this requirement. (5%)
  • Ability to flex up and down resources to meet the demand of the project during different phases, whilst ensuring quality and consistency. (3%)
  • Commitment to quality of the deliverables, outcomes and experience of the resources, and rapid remediation / replacement if an issue occurs. (2%)
Cultural fit criteria
  • Recent proven experience of an open and collaborative working relationship at all levels with excellent communication and co-ordination skills when conducting daily stand-ups, team meetings, presentation and demonstrations. (4%)
  • Has a no-blame culture and encourages people to learn from their mistakes, working as “one team”. (3%)
  • Suppliers must demonstrate an ability and willingness to work collaboratively and flexibly within a multi-vendor delivery environment to achieve the required outcomes. (3%)
Payment approach
Capped time and materials
Assessment methods
  • Written proposal
  • Presentation
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

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