This opportunity is closed for applications

The deadline was Tuesday 14 November 2017
Department of Health

Overseas healthcare service – digital transformation lead

11 Incomplete applications

10 SME, 1 large

23 Completed applications

20 SME, 3 large

Important dates

Tuesday 7 November 2017
Deadline for asking questions
Thursday 9 November 2017 at 11:59pm GMT
Closing date for applications
Tuesday 14 November 2017 at 11:59pm GMT


Specialist role
Programme manager
Summary of the work
Supporting service manager ensuring outputs of Washington workstreams remain aligned to service vision. Consider options for future home of service developing transition plan to support transition service to its 'home'. Support development delivery of service blueprint to articulate MVS. Support development creation of service vision to inform beta service assessment
Latest start date
Monday 27 November 2017
Expected contract length
Organisation the work is for
Department of Health
Maximum day rate

About the work

Early market engagement
Who the specialist will work with
You will be working in a mixed civil servant/supplier team, alongside a senior user researcher and technical architect as well as policy civil servants. You will also be working with a delivery team, based in Washington, Tyne and Wear, which is delivering digital products.
What the specialist will work on
The overseas healthcare service allows UK citizens to use State provided healthcare in the European Economic Area (EEA) countries and Switzerland. It also allows insured EEA citizens to access the NHS in the UK. The categories of people covered are insured State Pensioners, recipients of exportable social security benefits, posted workers, citizens who require planned treatment and temporary visitors. The programme is a redesign of the service.

Work setup

Address where the work will take place
39 Victoria Street, London, SW1H 0EU
Working arrangements
Largely based in London , colocated with the service manager and programme team, to ensure that transformation reflects strategic policy concerns. Regular travel to Washington to work with suppliers based there. Expenses limited to travel and accommodation with a cap of £600 per month.
Security clearance

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Understanding and experience of building, managing and delivering supporting services and transition to these services.
  • Extensive experience in a Public Sector environment.
  • Excellent and demonstrable communication and high level engagement skills.
  • Change Management experience as aligned to transformational programmes of wor
  • Knowledge of GDS Service Assessments and helping teams prepare for and execute a service assessment
  • Experience of writing programme business cases and assisting teams in prpearing for spend controls
  • Experience of supporting teams to run procurement exercises on Digital Marketplace.
Nice-to-have skills and experience

How suppliers will be evaluated

How many specialists to evaluate
Cultural fit criteria
  • Work as a team with our organisation and other suppliers, forming effective working relationships.
  • Have a no-blame culture and encourage people to learn from their mistakes
  • Share knowledge and experience with other team members.
  • Challenge the status quo
  • Can work with clients and colleagues with low technical expertise and can articulate complex matters in an understandable manner
Assessment methods
  • Work history
  • Interview
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Is the maximum expected term of the contract correct
The maximum term should read 23/01/2018 NOT 23/01/2019
2. Will this role fall within IR35?
The framework guidance states the following and the Department would conduct these checks with the succesful supplier, but expects it to be the case in advance;

"If you need a digital specialist

You can only use the Digital Outcomes and Specialists framework for workers who meet the rules for working off-payroll (known as ‘outside IR35’). You’re responsible for checking whether workers meet the rules. "

Link to the guidance:
3. As per the legislation, IR35 status needs to determined by the end client and not by agency. Inview of which please could you advise if this role falls Inside / outside of IR35.
The guidance on IR35 States;

"Public authorities are responsible for deciding if off-payroll working rules apply in the public sector.

The person providing services through their own intermediary will need to provide information to the public authority to help them make their decision."

To reiterate the previous answer, we beleive that this role falls outside IR35.
4. Security Clearance
Basic Disclosure Scotland