This opportunity is closed for applications

The deadline was Wednesday 20 July 2016
Office of the Public Guardian

OPG-003 Senior Service Designer

0 Incomplete applications

23 Completed applications

20 SME, 3 large

Important dates

Wednesday 6 July 2016
Deadline for asking questions
Wednesday 13 July 2016 at 11:59pm GMT
Closing date for applications
Wednesday 20 July 2016 at 11:59pm GMT


Specialist role
Summary of the work
Lead Service Designer required to design, prototype and build a fully digital, public services that change lives.
Latest start date
August 2016
Expected contract length
4-6 months
East Midlands
Organisation the work is for
Office of the Public Guardian
Maximum day rate

About the work

Early market engagement
Who the specialist will work with
Working witha a Product Owner and User Researcher
What the specialist will work on
Working with the product owner and user researchers, model an alpha service for a digital product that can be used as a proof of concept to show stakeholders how we can build a secure, user-centric digital solution without putting people at risk. This should include, but is not limited to, appraising and incorporating technical solutions used by other service providers, including services built by GDS. The successful candidate must be able to articulate their decisions at board level and be able to present the alpha service to senior stakeholders

Work setup

Address where the work will take place
Nottingham or Birmingham
Working arrangements
onsite in either Nottingham or Birmingham at least 3 days a week with freedom to work from home for the other 2 days
Security clearance
Standard DBS or Disclosure Scotland clearance

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Experience of sketching and prototyping on paper and in HTML
  • Demonstrable experience of explaining design ideas and concepts in a way that other people understand
  • Demonstrable experience of how to interpret user research
  • Demonstrable experience on how form and function work together
  • Experience of removing complexity from services
  • Experience writing for user interfaces
  • Experience of assessing a service
  • Demonstrable knowledge of how the internet works
  • Experience of leading design workshops
  • Experience of working in a fast paced agile environment
  • Experience of negotiating important design decisions successfully with senior stakeholders
Nice-to-have skills and experience

How suppliers will be evaluated

How many specialists to evaluate
Cultural fit criteria
Ability to work within an Agile environment
Assessment methods
  • Work history
  • Interview
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

No questions have been answered yet