Awarded to John White PM Ltd

Start date: Monday 7 August 2017
Value: £197,643
Company size: SME

Health and Justice Transformation Programme

2 Incomplete applications

1 SME, 1 large

3 Completed applications

3 SME, 0 large

Important dates

Monday 26 June 2017
Deadline for asking questions
Monday 3 July 2017 at 11:59pm GMT
Closing date for applications
Monday 10 July 2017 at 11:59pm GMT


Summary of the work
Electronic Medical Record System (EMRS) development, deployment and integration with existing systems across the Secure Residential Estate in England.
Latest start date
Monday 7 August 2017
Expected contract length
8 months
Organisation the work is for
Budget range
£170,280.00 including VAT

About the work

Why the work is being done
After a successful procurement the current system is reaching the end of it shelf life and a new system is to be deployed with appropriate direction, governance, assurance, implementation and transformation.
Problem to be solved
Partner required to support the programme team with the following services:
1. Supporting the Programmes Outcomes
2. Supporting Governance throughout the programme
3. Ensuring the transformation flow is identified, defined and managed
4. Manage various key stakeholders within the organisation and external parties
Who the users are and what they need to do
There are approx. 5,000 end users who are currently being trained on the new solution and work across approx. 150 locations.
Early market engagement
Any work that’s already been done
Work has started in early 2016 and the successful partner will be fully briefed on the work completed so far and the programme of work to be completed.
Existing team
The existing programme is a blend of FTEs complemented by contract staff and specialist companies.
Current phase

Work setup

Address where the work will take place
Nationwide - with frequent travel and overnight stays. Primarily London and Leeds.
Working arrangements
The primary contact for all H&J programme workstreams with contact with internal and external stakeholders via various means e.g. meetings, webex etc. This involves regular travel nationwide and overnight stays.

Expenses will require weekly authorisation.

The role could involve working within secure environments e.g. prisons.
Security clearance
All staff engaged on the programme must be security cleared to HMPSS SC level.

Additional information

Additional terms and conditions
Standard contract with detailed work packages agreed between both parties.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • 1. Have demonstrable success in the delivery of programmes within the last 12 months, using industry programme management methodologies within the Health and Justice Secure Residential Estate.
  • 2. Demonstrable experience of matrix-managing a multi-disciplinary programme team within the last 24 months within the Health and Justice Secure Residential Estate.
  • 3. Have demonstrable experience in reporting, planning, risk, dependency, financial and change management aspects of a Programme within the last 12 months within the Health and Justice Secure Residential Estate.
  • 4. Demonstrable expertise in the transition of programmes into a live service environment within the last 12 months within the Health and Justice Secure Residential Estate.
  • 5. Experience of SPINE compliant NHS Electronic Medical Records Systems
  • 6. Demonstrable experience of working at or below Ministerial Level.
Nice-to-have skills and experience
1. Knowledge of the Criminal Justice pathway and the role of healthcare within that path.

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
  • 1. Alignment with all six essential skills and experience points and evidenced within the proposal.
  • 2. Willingness to align with the current programme approach
  • 3. Team structure, organisational make-up and quality of submitted CVs.
  • 4. Value for money of the proposed solution. Innovation (any alternative proposals to deliver the services or to improve the quality of the services delivered).
  • 5. Alignment with Nice-to-have skills and experience and evidence within the proposal
  • 6. Service quality - how do they ensure they are providing the right people for the job, how do they assure quality of delivery during the work package
  • 7. Technical and project management approach/solutions
Cultural fit criteria
  • 1. Need to Collaborate with various senior key stakeholders across multiple organisations.
  • 2. Need to demonstrate a flexible approach
  • 3. Need to operate in a workplace with mixed skills and experience
  • 4. Need to demonstrate an honest and transparent approach
  • 5. Need to demonstrate positive behaviours and a can-do attitude
  • 6. The approach will require discipline and capable of working across organisational boundaries in a very demanding, high-output environment.
Payment approach
Capped time and materials
Assessment methods
  • Written proposal
  • Case study
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Where there is a requirement for staff to have security clearance to be engaged on the Programme, does the clearance need to be in place prior to the award of the contract or before staff commence work?
Security clearance needs to be in place at the point of contract award.