Awarded to Thoughtworks Limited

Start date: Monday 31 July 2017
Value: £1,290,708
Company size: large
Government Digital Service

WP1409: Development capability for Verify

5 Incomplete applications

4 SME, 1 large

15 Completed applications

7 SME, 8 large

Important dates

Monday 19 June 2017
Deadline for asking questions
Monday 26 June 2017 at 11:59pm GMT
Closing date for applications
Monday 3 July 2017 at 11:59pm GMT


Summary of the work
The aim is to drive the adoption of Verify through delivering on the technical projects described, making the project work better for citizens. This will include the design, installation, testing and maintenance of software systems, working in pair and mop programming in the listed areas.
Latest start date
Tuesday 1 August 2017
Expected contract length
8 months
Organisation the work is for
Government Digital Service
Budget range
We envisage this work to be done by a team of at least 9 consisting of 7x Developers, 1x QA tester and 1x Web Ops.

About the work

Why the work is being done
GOV.UK Verify is the new way to enable citizens to prove who they are digitally to an appropriate level of assurance, in order to interact with their personal data held by government services. We require development capability to support our work in the following areas: * eIDAS (working to consume identities from Europe, and potentially allow re-use of Verify identities in Europe) * onboarding (improving how Government services onboard to use Verify) * DCS (continuous development on Document Checking Service) * hub/frontend (A/B tests, improvements to release processes, etc)
Problem to be solved
We require additional development capability for a large number of projects on a flexible basis. The aim is to drive the adoption of Verify through delivering on the technical projects described and thereby making the project work better for citizens. This will include the design, installation, testing and maintenance of software systems, working in pair and mob programming in the areas listed above. Milestones for the programme team to be agreed. As well as 5-10% improvement to the Verify completion rate per quarter.
Who the users are and what they need to do
As a citizen, I need to prove my identity online in order to be able to access government services.
Early market engagement
Any work that’s already been done
All phases to Live
Existing team
Devs and SecOps as well as cross-functional colleagues in GOV.UK Verify
Current phase

Work setup

Address where the work will take place
The White Chapel Building, 10 Whitechapel High Street E1 8DX
Working arrangements
Onsite full-time 5 days a week. Co-located with other Live Services resources
Security clearance
SC Security Clearance is required to operate on this project. Must hold security clearance (SC) at start date of contract

Additional information

Additional terms and conditions
Digital Outcomes and Specialist's Terms and conditions will apply, the only addition, if required, would be Cabinet Office T&S Policy will apply for any Supplier expenses which will need to be pre-approved by Cabinet Office

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • ability to take initiative
  • JAVA (or C#) and Ruby experience
  • Experience with microservice architecture
  • Agile working / devops
  • - AWS / 12-factor experience is a bonus
  • - Ability to work independently and move in a fast-paced environment
  • - Excellent communication skills
  • - experience of leading teams (pref. multidisciplinary)
  • - experience in passing on knowledge in a structured way
  • - experience in acting as the technical expert in a team
Nice-to-have skills and experience
  • Understanding of SAML
  • Previous experience in a public sector

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
  • Your approach to onboarding your team to the projects
  • Your management of proposed flexible team resources
  • Your approach to defining technical architecture and software architecture in a context of legacy systems and a drive towards efficiency
  • Your approach to data privacy and security
  • State your team structure and provide up to 5 work histories. Your team should include at least two senior developers, two junior developers and one lead developer
  • Value for money; proposed resource profile and day-rates for the delivery
Cultural fit criteria
  • Commitment to excellence
  • Flexible working
  • Commitment to team working
  • Your approach to resolving technical and business risks or issues in a collaborative way that maximises productivity and business outcomes.
  • Your approach to transferring knowledge and experience to civil servants to support learning from this engagement.
  • Culture of taking responsibility for owning issues and resolving and problems.
Payment approach
Time and materials
Assessment methods
  • Written proposal
  • Case study
  • Work history
  • Presentation
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Is this a new opportunity or an updated requirement as it is very similar to WP1373/2514 and is it open to previously unsuccessful bidders?
Yes, this is a new opportunity and it is open to all applicable suppliers on the framework.