Department for Work and Pensions

Application for UK Benefits

0
Incomplete applications
2
Completed applications
2 SME, 0 large
Published Wednesday 22 June 2016
Deadline for asking questions Wednesday 29 June 2016 at 11:59pm GMT
Closing date for applications Wednesday 6 July 2016 at 11:59pm GMT

Overview

Summary of the work DWP require access to user research participants in the London area (the option to test across the UK would be beneficial).

The project is looking into how non-British and habitually resident British citizens applying for benefits can prove they are eligible to claim benefits within the UK.
Location London
Research dates Research is planned to start from mid-July and continue for at least 3 months.
Organisation the work is for Department for Work and Pensions
Budget range

About the work

Early market engagement

About the research

Description of your participants Participants should be sourced from the following groups, all currently residing in the UK:
● EU Nationals (excl. British Citizens)
● Non-EU Nationals
● Asylum seekers
● Refugees
● British citizens who have been out of the UK for more than 4 weeks at a time in the last 2 years.

A range of age, gender, marital, parental and employment status will be required.

A range of digital skills will be required, from very low through to high.

Participants are encouraged to bring with them someone who would help them use a computer, make a claim to benefit or provide language support if required.
Participants with disabilities are encouraged.

Recruitment should be done through a variety of channel, not just through digital routes (such as email groups or social media) to ensure those less digitally skilled are included.
Assisted digital and accessibility requirements Participants are encouraged to bring with them someone who would help them use a computer, make a claim to benefit or provide language support if required.

If required, an interpreter (or other appropriate) support must be supplied for the duration of the testing session.
Research plan
Research location London area however the option to test across the UK would be beneficial.
The research will be undertaken in London area labs.
Labs are required to be within 10 minutes walk of tube stations.
Access restrictions at location
Number of research rounds Maximum four rounds
Number of participants per round It is assumed that 6 participants will be required on any one day.
How often research will happen Once a month on a week day (or possibly evenings).
Evening or weekend research

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Source participants from the following groups: EU Nationals, Non-EU Nationals, Asylum Seekers, Students, Workers , Family Members
  • Source a range of age, gender, marital, parental and employment status
  • Source a range of digital skills, from very low through to high.
  • Recruitment should be done through a variety of channels, not just through digital routes (such as email groups or social media) to ensure those less digitally skilled are included.
  • Participants must be avaiable to start from mid-July
Nice-to-have skills and experience
  • Can source participants with disabilities.
  • Consider research across the UK, in areas of high migrant populations should DWP request this requirement.
  • Consider evening research availablity should DWP request requirement.
  • Demonstrate previous experience of recruiting this type of participant.

How suppliers will be evaluated

How many suppliers to evaluate 5
Proposal criteria
  • Approach to recruiting specialist participants.
  • Estimated timeframes for the work.
  • Breakdown of recruitment costs and incentives.
Assessment methods Written proposal
Evaluation weighting

Technical competence

35%

Availability

35%

Price

30%

Questions asked by suppliers

No questions have been answered yet