This opportunity is closed for applications

The deadline was Thursday 16 June 2016
Office of Gas and Electricity Markets (OFGEM)

FIT (Feed In Tariffs) Redevelopment

0 Incomplete applications

18 Completed applications

10 SME, 8 large

Important dates

Thursday 2 June 2016
Deadline for asking questions
Thursday 9 June 2016 at 11:59pm GMT
Closing date for applications
Thursday 16 June 2016 at 11:59pm GMT


Summary of the work
Support to be provided for our FIT website redevelopment project, in a co-sourcing agreement, to work with our in-house software development team.
Latest start date
W/C 11th July 2016
Expected contract length
A period of 8 months, and lasting until the end of this financial year (31st March 2017)
Organisation the work is for
Office of Gas and Electricity Markets (OFGEM)
Budget range

About the work

Why the work is being done
We are now looking to separate the FIT CFR from the underpinning register, and rewrite the FIT CFR as a standalone system.
Deliverables to be completed by 31st March 2017.
Problem to be solved
FIT (Feed in Tariffs) CFR (Central FIT Register) has now been live for 6 years (The register went live with the initial launch of the scheme at the start of April 2010). In the intervening 6 years the scheme, and as a result the register, have undergone a large number of changes. The system has now started to age, and is suffering intermittent performance issues as a result, especially when coming under heavy load at key legislative timelines.
Who the users are and what they need to do
Suppliers - Ofgem E-Serve users
Early market engagement
Any work that’s already been done
An internal feasibility study was previously written, which looked at two options: A custom built solution in Microsoft .NET; and a Microsoft Dynamics CRM based solution with custom written external facing site.
Existing team
The chosen supplier will work with the E-Serve IT team to deliver the project.
Current phase
Not started

Work setup

Address where the work will take place
It is expected that the majority of time will be spent at Ofgem office in London.
Working arrangements
5 days a week based on 8 hour working day and be available on Ofgem London site, working alongside the E-serve IT team, for the majority of this time.
Security clearance
You should be able to demonstrate that the checks have been carried out satisfactorily for Government's Baseline Personnel Security Standard (BPSS).

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Experience of company including information on similar projects undertaken over the past three years - 15%
  • Experience of individuals proposed for the work - 15%
  • Have demonstrable experience of working in a culture of iterative and continuous delivery and improvement - 15%
  • Experience on Risk management – 2%
  • A good understanding of a multiple technologies including Microsoft & Internet – 6%
Nice-to-have skills and experience
  • Demonstrate knowledge of Microsoft Dynamics CRM based solution – 3%
  • Experience of improving business processes in relation to the transfer of data between IT systems – 2%
  • Have previous experience in a government transformation programme – 2%

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
  • Experience of individuals proposed for the work
  • Relevant knowledge and experience of company including information on similar projects undertaken over the past three years
  • Quality of proposed approach and methodology for delivering the outputs specified, including resources allocated and task breakdown
  • A detailed demonstration of their understanding of the requirement
  • Proposed approach to working with E-Serve, including management structure, project roles, reporting responsibilities and knowledge transfer
  • Competitiveness of proposal
Cultural fit criteria
  • Ability to work with users at all levels – 3%
  • Work well in a collaborative agile team - 3%
  • Ability to work with co-located teams in multiple locations – 5%
  • Demonstrate responsibility (e.g. act like a leader, serve your team, provide solutions to problems, engage in external/internal environments, seek the best for the organisation beyond your team) – 3%
  • Demonstrate excellence (e.g. seek actionable feedback, set challenging targets, know users, deliver cost effective high level customer satisfaction) – 3%
  • Demonstrate simplicity (e.g. take simple steps to goals, do less but better, mitigate failures, talk straight with respect) - 3%
Payment approach
Fixed price
Assessment methods
  • Written proposal
  • Case study
  • Reference
  • Presentation
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Demo
Demonstration of current Central FiT Register @ Ofgem offices, 9 Millbank, Westminster, London on Wednesday 8th June'16 at 12pm - 2pm. To arrange and confirm to attend (only 1 member allowed), please e-mail genevieve.D'
2. 1) With regard to the feasibility study mentioned above, have you decided on a favoured approach, or will that be agreed with the supplier in the early stages of the engagement?
We looked at two potential delivery options in the feasibility study. The study was carried out a year ago. We are looking for the chosen supplier’s expertise to propose, agree with us, the best way forward. Including, but by no means limite to, the reason that it was carried out a year ago, and things move fast in the technology sphere, the best way forward should not necessarily be limited to the two options we visited in the study.The supplier should recommend the best option(s) in their view based on our requirements, including our non-functional requirements, and our technology strategy.
3. 2) Can we obtain Sample Screens of the existing System ?
Answer – Yes, we will provide all interested suppliers with sample screens of the exisiting system.
4. 3) Are all Business Processed documented ? what artefacts will be available for review.
Answer – The vast majority of business processes, and requirements are documented. We cannot provide an absolute 100% guarantee that all business processes and requirements are completely accurate, due to the large number of very rapid changes to the system over the last 6-7 years.
5. 4) Can the supplier reuse any of the existing source code/modules e.g. Reporting Modules
Answer – We would be happy for the supplier to work with our internal team on agreeing whether any of the existing code, is any longer fit for purpose, and if so if reuse would be the best way forward for the long-term.
6. 5) Is the existing Data Model fit for purpose and documented.
Answer – Please see answer to question 3, as the same point applies to this question.
7. 6) Can we have a copy of the PowerPoint, current entity diagram and relevant high level documentation
Answer – We will be pleased to provide a copy of the PowerPoint, the current entity diagram, and any other relevant high level documentation. However, please see caveat in answer to question 3, as a similar caveat applies.
8. 7) Can you please provide information on other systems the solution needs to integrate to - Can you please provide information on the current installation.
Answer – The current system is pretty much a self-contained .NET/SQL application. The only real integration it has at this point is integration with PAF software.
9. 8) Can you please provide details on current installation: Windows version, SQL Server, .Net Platform, development language , IIS and other relevant information.
Answer –

• Windows Server 2003 (Currently being upgraded to 2012 – Expected date 8th July)
• SQL Server 2008
• .NET v4.6.1
• C#
• IIS 6 (Being upgraded to 8.5 - Expected date 8th July)
• SSRS (SQL Server Reporting Services is also used for some reports)
10. 9) What format and level of detail is required for the initial application on 16th June?
Answer – The format and level of detail required is as specified on the Digital Marketplace.
11. 10) Are a detailed project plan and estimate required, or is the online application sufficient at this stage?
Answer – At this stage, the online application is sufficient. As part of the next stage, we will expect a project plan and estimate.
12. 11) How will the co-sourcing arrangement be structured?
Answer – We will expect the successful co-sourcing organisation to work with our in-house IT Development team. We expect to put a technical lead, and 1-2 Developers from our own resources, or a team that the co-sourcer thinks will work best in order to achieve our objectives for the project. We would expect the successful co-sourcer to have a Project Manager, and a Business Analyst role for the project, as well as a Technical Lead, or whatever team mix the co-sourcer thinks will work best in order to achieve our objectives for the project.
13. 12) How many Ofgem people will be involved, and what will their roles be? Will they be attached to the project full-time?
Answer – Please see answer to the previous question. We expect the Technical Lead to be on the project 80% of their time, and the 1-2 Developers to be on the project 100% of the time.
14. 13) What criteria will be used to select the 6 suppliers for the tender process?
Answer – The criteria will be as specified on the Digital Marketplace.
15. 14) How will the exact scope of the work be defined? Will there be an explicit requirements-gathering phase?
Answer – We will expect the successful co-sourcer to work with us on defining up the requirements, in an initial discovery/envisioning phase, or similar, and to then define up the full detailed requirements at each iteration/sprint/cycle, depending on how we agree to work on this project.
16. 15) Will external stakeholders be involved in scoping and user-acceptance testing?
Answer – The key external users of the system are external licensed electriticy suppliers (Who are obligated under the FIT scheme). We will expect them to be involved to some level in the scoping, and extensively in the user acceptance testing.
17. 16) What is the expected deliverable for a fixed-price quote? Is it a fixed scope piece of work, or a fixed amount of resource?
Answer – It is a fixed-scope piece of work. We will expect the MVP (Minimum Viable Product – To be agreed fully, but to include as a minimum all existing functionality, including any agreed improvements and streamlining).
18. 17) Are the published start and end dates fixed, and if so what business factors are driving those dates?
Answer – The published end date is fixed. We are flexible on the start date to a a certain extent, as long as all agreed deliverables are successfully delivered by the end date.
19. Screen prints
Please e-mail genevieve.d' to request for the screen prints of the current system. Thank you.