British Council

Participant recruitment for culture and development microsite

2
Incomplete applications
2 SME, 0 large
4
Completed applications
4 SME, 0 large
Published Thursday 6 April 2017
Deadline for asking questions Thursday 13 April 2017 at 11:59pm GMT
Closing date for applications Thursday 20 April 2017 at 11:59pm GMT

Overview

Summary of the work We would like support with recruiting and scheduling participants for this research, management of payment to individuals for their time through incentives provided.
Location London
Research dates mid May
Organisation the work is for British Council
Budget range We would like to provide incentives for participants ranging (dependent on level of seniority) £50 to £100.
For example
Students would be given £50
Professional would be given £100

About the work

Early market engagement

About the research

Description of your participants We are looking for UK academics (lecturers, professors, Heads of Department), as well as students, who are interested in the Arts and cultural development.

Participants must be
- over 18 years old to participate, and based in the UK,
- Able to converse in English

Nice to have an even split of male / female.

To clarify
- Directors of departments that focus on cultural development – these can sometimes sit in different areas of a university, for example at the University of York there is a ‘Post War Reconstruction and Development unit that sits in the department of Archaeology.

- Programme Manager-level individuals working in smaller NGOs, such as International Alert or Asian Development Bank (ADB).

- Also Programme Managers / other senior management professionals at organisations such as:
o EU Careers (EPSO)
o European Bank for Reconstruction and Development (EBRD)
o European Central Bank
o International Committee of the Red Cross (ICRC)
o International Monetary Fund (IMF)
o Organisation for Economic Co-operation and Development (OECD)

- Within cultural organisations roles such as:
o Head of Engagement,
o Head of Education and Community
o Associate Director
o Director
Assisted digital and accessibility requirements We are not providing any assisted digital and accessibility tools.
Research plan What do we want to test?
Key user journeys for the one of the British Council's microsites site; considering relevance of content, navigation and comprehension of information.

Why?
To gauge and improve the level of understanding of the Culture and Development team and its work, to better meet the needs of the site’s users, and
To improve the comprehension of information on the site and to the site.

How?
Conduct one-to-one or lab-based moderated usability testing sessions, lasting up to 45 minutes with approx. 8 participants - desktop / mobile sites will be used, and will be facilitated in English.
Research location We are aiming to use a neutral location and book research labs in central London, the Strand. The testing will be both on desktop and mobile. The participants must consent to their phone being used for the test.
Access restrictions at location
Number of research rounds 1
Number of participants per round 8 (+2 floaters)
How often research will happen Research will only be conducted on one day w/c 15th May or 22nd May.

We may have to conduct testing across 3 evenings depending on participants availability.
Evening or weekend research Weekday evenings

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Have experience recruiting and scheduling participants for user research within the given sector
  • Have the ability to pay recruited participants
  • Have experience in providing regular updates on the status of recruitment
Nice-to-have skills and experience

How suppliers will be evaluated

How many suppliers to evaluate 3
Proposal criteria
  • Approach to recruiting specialist participants
  • Estimated timeframes for the work
  • Clear pricing structure - Breakdown of recruitment costs and incentives
  • How they’ve identified risks and dependencies and offered approaches to manage them
Assessment methods Written proposal
Evaluation weighting

Technical competence

40%

Availability

40%

Price

20%

Questions asked by suppliers

1. Do we need to book usability labs? If so should we include costs for this? No we do not need a usability lab booked for us, we will manage this booking. Therefore no costs for usability lab bookings is required.