The Home Office

Borders Delivery Manager C3027

Incomplete applications

9
Incomplete applications
8 SME, 1 large

Completed applications

20
Completed applications
19 SME, 1 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Thursday 6 April 2017
Deadline for asking questions Monday 10 April 2017 at 11:59pm GMT
Closing date for applications Thursday 13 April 2017 at 11:59pm GMT

Overview

Overview
Opportunity attribute name Opportunity attribute value
Specialist role Delivery manager
Summary of the work The Delivery Manager will help transition key services for protecting UK borders into live, and then move into continuous improvement. This is an incredible opportunity to work with a highly performing team on a high profile service, using the Digital by Default service standard to achieve excellence.
Latest start date 01/06/2017
Expected contract length 9 months
Location London
Organisation the work is for The Home Office
Maximum day rate

About the work

About the work
Opportunity attribute name Opportunity attribute value
Early market engagement
Who the specialist will work with The team is multi-disciplinary, comprising user researcher(s), interaction designer(s), content designer(s), business analyst(s), developer(s), tester(s) and service manager(s).
What the specialist will work on The specialist will take the Delivery Manager role for three projects related to protecting UK borders:
• The Registered Traveller application (RT)
• The Electronic Visa Waiver application (EVW)
• The Global Entry pre-check application (GE)

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place London (including Croydon).
Working arrangements The Delivery Manager's focus must be on establishing a unified team. The specialist is free to determine what combination of on-site and remote working / mobile working is appropriate to achieve this.

Expenses will be paid for travel outside the M25 only, subject to the same policies, procedures and rates as would apply for an equivalent civil servant.
Security clearance Security Check (SC)

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Skilled in Agile Delivery in line with GDS principles, standards, and processes. (7 points)
  • Skilled in managing interactions within multi-disciplinary Agile digital teams, as part of leading the team to deliver user-centric outcomes within challenging sprint cycles. (7 points)
  • Skilled in balancing the needs of: individual team members; the team; and the client organisation, when building multi-disciplinary Agile digital teams. (5 points)
  • Skilled in assessing, choosing and using the most appropriate tools and techniques for Agile project delivery, recognising GDS design principles and the client organisation's preferences or policies. (5 points)
  • Skilled in balancing the needs of team members, the team and the client organisation to achieve delivery milestones with improving effectiveness and efficiency. (5 points)
  • Skilled in presenting information to diverse stakeholders across the client organisation about a multi-disciplinary team's delivery of user-centric Agile projects, including response to stakeholder queries and challenges. (5 points)
  • Experience of working in user-centric Agile projects within the public sector. (5 points)
Nice-to-have skills and experience
  • Experience of delivering new web based customer facing applications with a caseworking element. (4 points)
  • Experience of running and improving live digital services. (4 points)
  • Experience of bringing user-centric Agile projects back on track. (4 points)
  • Experience of delivering within larger programme structures and governance, including reporting to Boards. (4 points)
  • Experience of undertaking the Delivery Manager role on projects within the GDS Service Assessment process. (4 points)

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many specialists to evaluate 3
Cultural fit criteria
  • Champions Agile culture. (4 points)
  • Actively participates in Agile delivery communities and networks. (4 points)
  • Integrates rapidly with an organisation, winning trust and developing influence quickly. (4 points)
  • Works flexibly, responding to business needs. (4 points)
  • Ability to identify learning opportunities for themselves and others, and find ways to improve. (4 points)
Assessment methods
  • Work history
  • Reference
  • Interview
Evaluation weighting

Technical competence

59%

Cultural fit

20%

Price

21%

Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. Is this role outside the IR35 regulations? We don't yet know the IR35 status of this role. The IR35 status will depend on information the preferred supplier must provide before a contract can be awarded.
2. Will you consider a specialist that does not hold an SC clearance but willing to undertake one? Yes.
3. When would be requiring specialists cv, now or after shortlisting? The CV is required now.
4. What is the IR35 status of this role if known? If not will it be confirmed before call off contract? Thanks We don't yet know the IR35 status of this role. The IR35 status will depend on information the preferred supplier must provide before a contract can be awarded. The IR35 status will be confirmed before award of contract.
5. From 6th April, responsibility for determining if an assignment is within IR35 will shift to the Public Sector organisation. {Supplier} need to understand the client’s decision on the status of each contract assignment (including extensions) under IR35 and whether a new contractor assignment is deemed ‘Inside’ or ‘Outside’ of IR35 at the beginning of the recruitment process for hiring a contractor. There is an HMRC status portal available to help determine the status but we do require you to post a response as to whether the role is ‘inside’ or ‘outside’. We don't yet know the IR35 status of this role. The IR35 status will depend on information the preferred supplier must provide before a contract can be awarded.
6. How many candidates can a supplier submit for this role? One.
7. Is this role considered to be outside IR35 regulations? We don't yet know the IR35 status of this role. The IR35 status will depend on information the preferred supplier must provide before a contract can be awarded.
8. What is the budgeted day rate for this role? We have chosen not to publish a budgeted day rate for this role.
9. There were different team roles mentioend except the role of a Product Manager. Also, most of the responsibilities mentioned were overlapping with that of a product manager? Is this role a mixture of Product manager (taking day-to-day decisions) & Delivery manager (Technical focus) ? The team does have a Product Manager who sets the direction/roadmap. The Delivery Manager will be expected to work collaboratively with the PM to ensure that the priority of work is understood and the appropriate work is committed to.
10. Can a candidate with DV clearance be considered for this role Yes.
11. Regarding the SC clearance status, if the candidate does not hold active SC clearance and is willing to go through the process, can this be considered, if yes will you sponsor the security clearance Yes,this can be considered and yes, Home Office would sponsor security clearance.
12. What is the maximum day rate for this role? We have chosen not to publish a maximum day rate for this role.
13. Will this role be within IR35? We don't yet know the IR35 status of this role. The IR35 status will depend on information the preferred supplier must provide before a contract can be awarded.
14. "Can more than one candidate per supplier be submitted for this role
"
No.
15. Will the day rate be excluding VAT or including VAT ? Excluding VAT.
16. Will this role be within IR35? We don't yet know the IR35 status of this role. The IR35 status will depend on information the preferred supplier must provide before a contract can be awarded.
17. What are the exact work locations in London and Croydon 2 Marsham Street in London, and Metro Point in Croydon.
18. What is the lead time for feedback once the application is submitted? The results of the first sift will be communicated via email by the 20th of April, with successful candidates expected to be interviewed on the 24th or 25th of April.
We would provide feedback to unsuccessful suppliers - by phone or email - within one working week of making an award of contract.