This opportunity is closed for applications

The deadline was Friday 31 March 2017
Home Office

Investigatory Powers Act Implementation - Delivery/Work stream layer

4 Incomplete applications

3 SME, 1 large

11 Completed applications

5 SME, 6 large

Important dates

Friday 17 March 2017
Deadline for asking questions
Friday 24 March 2017 at 11:59pm GMT
Closing date for applications
Friday 31 March 2017 at 11:59pm GMT


Summary of the work
Business change partner to supply service comprising project management, systems engineering, business analysts, business design, communications professional and PMO support for the delivery of the Investigatory Powers Act at work stream layer.
Latest start date
To start on-site with appropriate clearances as soon as is practicable, ideally 18 April 2017
Expected contract length
Up to eighteen (18) months
Organisation the work is for
Home Office
Budget range
£3,500,000 - £4,000,000 - suppliers should outline all pricing/costs including: day rates and mark up %.

About the work

Why the work is being done
The passage of the Investigatory Powers Act has created significant business change impacts across government, law enforcement, and intelligence agencies. The ECJ has recently upheld an appeal which challenges the current UK communications data retention and acquisition regime.

This work package will provide a flexible dial-up/down support to the Home Office’s delivery teams in designing and delivering business/IT change across impacted areas; setting requirements, coordinating change activities and contributing to/managing overall assurance of key products including business case, project plan (and other core PPM products), business and system requirements, objectives, benefits tracker, acceptance criteria, interface control documents, communications plans etc.
Problem to be solved
Workstreams already exist including law enforcement, the soon-to-be established Investigatory Powers Commissioner, and the independent communications data authorising body. The two latter departments are initially the priority.

These workstreams are at different levels of maturity and delivery will require business and IT design, business change and IT systems, planning, engagement with stakeholders, and reporting. Please see ‘summary of work’ for further detail.

Workstreams need to be able to call upon a flexible surge capability of resources as per the workstreams’ needs. Support with the right skills, experience and flexibility is therefore sought to ensure delivery is within the necessary timescales.
Who the users are and what they need to do
A number of stakeholders are impacted by delivery of the Act and require use of the systems and process being delivered, e.g. to allow secure communication between public authorities and the Investigatory Powers Commissioner. Users include law enforcement agencies, government departments/public bodies, intelligence agencies, the Investigatory Powers Commission (IPC) and a new communications data independent authorising body. Both bodies are yet to be stood up but the IPC is more mature in design and planning.

These users will employ provisions within the Act to support their ongoing capabilities and delivery will need to be managed without compromising operational objectives.
Early market engagement
Any work that’s already been done
The implementation of the Act is in progress and delivery work streams are at different levels of maturity. Support will therefore be required both for work streams that have existing teams with delivery in progress, and work streams that are still at the early stages of design.

Delivery will also need to integrate with an existing programme layer that is overseeing the integrated implementation of the Act.
Existing team
The flexible team provided will be working primarily with existing mixed economy teams consisting of Civil Servants, suppliers, and individual Subject Matter Experts (with a background in law enforcement). They will also be working with a range of stakeholders including senior users from the law enforcement community.

Some support services are in place (e.g. testing) and therefore suppliers will not be required to provide these.
Current phase
Not applicable

Work setup

Address where the work will take place
The team will be delivering output and outcomes primarily to a team located at 2 Marsham Street, London, SW1P 4DF. However it is envisaged that an element of this delivery could be carried out from the supplier’s premises or by individuals working remotely.
Working arrangements
As the nature of this requirement is to deliver flexible surge capability that will change in size and scope as the transition proceeds toward the both the IPC and the Independent Body going live, and will be subject to a short notice "dial up/dial down" type call- off capability, it is difficult to define precise working arrangements.

A variety of working arrangements are envisaged whereby the successful supplier would be responsible for the provision of resources either on site or available remotely in support of defined outcomes over varying periods and in varying styles. Travel outside London may be necessary.
Security clearance
All staff must hold, or be willing to undergo, SC or DV security clearance to operate on this project. SC Clearance is a minimum for any work. In certain areas DV would be highly desirable therefore proposed staff should be willing to undergo the vetting process for DV.

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Have experience of working within the public sector, particularly in the translation of legislation into defined programmes of work including experience of contributing to ministerial briefings;
  • Have experience of working with law enforcement;
  • Have highly skilled and experienced individuals, able to work with minimal supervision;
  • Have ‘Agile’ project management and PRINCE2 or equivalent;
  • Have experience of delivering complex projects using a range of methodologies;
  • Have experience of establishing and maintaining effective governance regimes;
  • Have experience in complex business analysis including setting requirements and end-to-end process design;
  • Have experience in organizational design;
  • Have considerable experience in transition planning, related transition support and transition work package definition and management;
  • Have experience of change management methods, tools, and resources for transition support;
  • Have experience of managing complex stakeholder groups including within the law enforcement and security sectors;
  • Have experience in quickly building effective working relationships with government departments and external partners in order to deliver new legislation and the related business change across organizations;
  • Have experience of leading on complex IT system design and delivery with multiple user groups;
  • Have experience of IT System Installation;
  • Have experience of risk, issue and dependency management;
  • Have access to available pool of relevant resources at short notice for varying periods;
  • Have the ability to respond rapidly to new and emerging/changing requirements;
Nice-to-have skills and experience
  • Have a detailed understanding of UK Investigatory Powers legislation and its implication for public sector bodies;
  • Have communications Data Operating Model domain knowledge;
  • Law Enforcement Operating Model domain knowledge

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
  • Availability of suitable numbers and types of resources at short notice.
  • Skills and experience of team members
  • Value for money
  • Team structure
Cultural fit criteria
  • Function effectively as a team with our organisation and other suppliers
  • Offer solutions in a rapid, clear and effective manner
  • Offer innovation
  • Be pro-active in problem identification and resolution
Payment approach
Time and materials
Assessment methods
  • Written proposal
  • Case study
  • Work history
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. You have not provided any weighting on the essential, nice to have and proposal criteria which comprise the technical competence score at proposal stage. Can you either confirm that all lines will be equally weighted, or publish the weighting to enable us to make a bid/no bid decision please?
The technical competence score is weighted at 60%. The essential, nice to have and proposal criteria fall within the technical competence bracket and as such, these will all be evaluated as one, with one score assigned to this and weighted at 60% in total.
2. Is there an incumbent supplier for this work
Please refer to the section titled 'Existing Team' in the requirements. There is no incumbent supplier working on this requirement as it is outlined, although there are suppliers and individual subject matter experts who currently contribute towards this work stream.
3. One of your questions for this EOI is “Have experience of change management methods, tools, and resources for transition support;”, please could you clarify whether you are referring to business change, or change control within projects and programmes?
This requirement refers to change control within projects and programmes to support transition.
4. Could you please give an indication of the number of resources (minimum team size) you might expect for the start date of 18th April 2017?
We would expect the bidder to justify in their tender the number of staff proposed in relation to the works to be performed, ensuring that the team outlined is appropriately sized and skilled to be able to deliver this requirement at the best overall Value for Money. Therefore, this could mean any one individual having the ability to fulfil multiple skill sets. We would aim to review resourcing requirements a quarterly basis, through a process to be agreed by the Authority.
5. You have stated in the’ Summary of the work’ that the “Business change partner to supply service comprising project management, systems engineering, business analysts, business design, communications professional and PMO support for the delivery of the Investigatory Powers Act at work stream layer”. Are you envisaging the supplier to provide one of each for this Delivery/Work stream layer?
It would be expected that the supplier would be able to supply all resources but the amount of support required from each service area will fluctuate over the delivery window. Please also refer to the answer for question 4, above.
6. Could you please clarify what is meant by ‘communications professional’ in the summary of work? Is this a requirement for a Communications Manager or someone proficient in the communications (CD/LI/EI) landscape?
It would depend on the individual. It is someone who would lead on Communications across the Delivery layer. We would expect a supplier to recommend what role they feel would best support leading on the implementation.
7. Could you please provide more detail for your requirement "Have experience of delivering complex projects using a range of methodologies"? Is this focused on development or design methodologies?
This refers to the methodologies including PRINCE2 and Agile as referred to in the section 'Essential Skills', primarily focussing on development.