DWP - DWP Place (Request)

DWP - DWP Place - Senior Business Analyst (2)

6 Incomplete applications

6 SME, 0 large

16 SME, 0 large

Specialist role: Business analyst
Off-payroll (IR35) determination: Supply of resource: the off-payroll rules will apply to any workers engaged through a qualifying intermediary, such as their own limited company
Summary of the work: The specialist will need to be highly experienced with the ServiceNow product including implementation of continuous improvement iterations, deal with the development and design of features and applications. They will work within the overall Software Development Lifecycle Process as part of a delivery team supporting delivering iterative benefits .
Latest start date: Monday 3 April 2023
Expected contract length: 24 months with an optional extension period of up to 6 months
Location: North West England
Organisation the work is for: DWP - DWP Place (Request)
Maximum day rate: £550 per day (ex VAT). This role is Inside IR35

Early market engagement
Who the specialist will work with: The specialist will work with the existing DWP Augmented Teams, this will consist of DWP Digital staff and other 3rd party suppliers engaged in Service Now development work
What the specialist will work on: The DWP are looking to engage with a supplier to provide a Business Analyst preferably with Agile experience to work with the existing DWP Place Integration and Continuous Improvement team.

The role of a ServiceNow Business Analyst is to design and develop solutions to meet requirements as directed and according to departmental policy to improve the capability, usability and stability of the ServiceNow platform. ceremonies, Stakeholder engagement, reporting, dependency management. Knowledge of Service now or knowledge of delivering Integration components desirable but not essential

Address where the work will take place: DWP Digital Hub sites : 2 St Peters Square, Manchester, Peel Park, Blackpool, Quarry House, Leeds, Kings Court, Sheffield or Benton Park View, Newcastle
Working arrangements: Specialist will work 5 working days per week. The specialist will be expected to attend site 40% of their working time in line with DWP's Hybrid working policy working remotely for the remainder of their time. Days of attendance on site will be as determined by DWP management. The specialist will be required to be online between the hours of 8:00AM - 17:00PM Monday to Friday
Security clearance: All suppliers must BPSS cleared and On-Shore

Additional terms and conditions: https://www.gov.uk/guidance/terms-and-conditions-of-digital-marketplace-frameworks

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience: Be highly experienced in business analytics

Planning Skills - Agile Sprints, milestone planning

Risk Management: Issues and Dependencies.

Stakeholder Management, Communication, presentation and faciliation, able to run key Agile Ceremonies such as stand-up retrospectives. Desireable skills: knowledge of Service Now and or delivery of Digital integration requirements

Agile Team development Skills
Nice-to-have skills and experience: Service Now knowledge would be an advantage

All suppliers will be asked to provide a work history.

How many specialists to evaluate

Cultural fit criteria

Work well as the lead of a team and keep the team motivated to perform well
Transfer knowledge gained through the team and be willing to share experiences across the wider department.
Be transparent and collaborative when making decisions
Is accountable and takes responsibility for their work
Can work with colleagues with little or no technical knowledge

Additional assessment methods

Evaluation weighting

Technical competence

70%

Cultural fit

Price

25%

1. Is there currently an incumbent?: Yes
2. Can our candidate work from the Sheffield base 2 days per week as the requirement? Or do they need to visit the other sites too?: Sheffield as a base is fine but there will be a need to travel to other sites such as Manchester, Blackpool and Newcastle as directed by the line manager. This will be based on business need.